Should i refund because seller didnt reply
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WESTSMINTER00 Jan 2, 2021Should i refund because seller didnt reply/guide after buying or wait ? But as i see have bug hmmThis post has been last edited at 2021-01-04 09:38:22
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MoneyMaker Jan 2, 2021How much time you have send message or ask support to author ?
Today is weekend you should have to wait atleast for Monday.
Simply any buyer should have to wait 1 business day for support because author is also a human and we should respect for at least 1 business day for any author mate
After that report to codester support for refund.
ThanksThis post has been last edited at 2021-01-03 05:25:33 -
WESTSMINTER00 Jan 2, 2021Almost 2 days , ouu i see i didnt think about that , well we will see how , may bad
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MoneyMaker Jan 2, 2021
Author and Buyer both are strong base of this awesome codester marketplace.
Trust is always a keypoint my mate.
So we have to give author at least 1 business day time to respond.
Because every author exist here because of their customers and customers trust.
Have a happy day ahead my friend -
syedattaul Jan 21, 2021I also want a refund because the seller didn't respond for the last 3 days. There is no admin panel in the application. The developer says the app project is not so good. The seller didn't tell me the method to change the Sign-in process. I'm really disappointed
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MoneyMaker Jan 21, 2021Don't be disappoint my friend.
Codester Team will be more happy to assist you.
Submit New Request here and tell your problem with purchase to Codester Team
https://support.codester.com/hc/en-us/requests/new -
@syedattaul please note that support only includes help to get the item working and not how to make custom modifications.
If you feel the item is not working as advertised and the seller is not able to help you getting the issue solved you can request a refund.
Mor info on how refunds work, can be found here: https://support.codester.com/hc/en-us/articles/360027943212-How-do-refund-requests-work-
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syedattaul Jan 21, 2021Yes, But what I do when seller don't respond? How did I do? The seller did not provide enough documentation.
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As mentioned If you feel the item is not working as advertised and the seller is not able to help you getting the issue solved you can request a refund.
You try posting another message on the support section.