500 error trying to open Item page!!!
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multiscraper Jan 16, 2021Hello, Codester team!
The problem arised yesterday evening, suddenly the Item's page (any Item, not just mine) disappeared, I have just blank page (in some browsers) or the 500 error in another browsers
time from time there is CloudFlare protection page is shown, but in most cases there is just blank page or the 500 error page (depending on the browser)
Here is what I see in chrome:
https://clip2net.com/s/4azGIGX (this is for ANY item's page, other pages are accessible)
I tried to catch it via VPN in FireFox, Item's page is visible but trying to catch "Comments" or "Reviews" tab I have fully blank page:
https://clip2net.com/s/4azGNRB
https://clip2net.com/s/4azGOQq
In Opera I also can see the Item's page but have 500 error trying to get "Comments" or "Reviews" tab of ANY extension:
https://clip2net.com/s/4azGRwR
One important note: If the tab is empty (no reviews or no comments), the page is opened normally (the example: https://clip2net.com/s/4azGYBx), but if there is some content (at least 1 comment or review) - there will be blank page or the 500 error page
Of course, ALL cookies and other userdata is removed periodically from all browsers , but the problem remains...
Has anyone from the Codester's users the same problem, please reply here in this topic
@Codester team: what I'm doing wrong, may be this is just some maintenance process and i just need to wait?
PLEASE, reply
Many thanks in advanceThis post has been last edited at 2021-01-18 14:03:56 -
premiersol Jan 16, 2021Same happening with others like:
https://www.codester.com/items/reviews/15883/mailcarry-email-marketing-software -
vize Jan 16, 2021I think it's on all codester product page :/
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We are currently upgrading our server, which is the cause of the errors. we soon hoop to have this solved.
Our apology for any inconvenience. -
We just fixed a great bunch of these errors.
If you still find any errors, please let us know!
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PxVision Jan 17, 2021Yes Frederick. Exactly i get this error when i opened each product pages. but today seems it was fixed. thanks
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multiscraper Jan 17, 2021Yes, thank you, Frederick, issue is fixed now
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kawser Jan 17, 2021Can not upload item images
http://prntscr.com/x0jd9y -
Can you upload other files like zip files?
And what is the filename of the image file? -
kawser Jan 17, 2021No, also zip files cant be uploaded. I tried files named, logo.png and screenshots.zip
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Is this for an item update or submitting a new itemThis post has been last edited at 2021-01-17 16:51:20