What features would sellers like to see?
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Good point, we will see how we solve that.
To have an explicit 6 or 12 month support does not make the problem smaller. The number of people that request support after 6 months is very low. Once you write these numbers down, people claim more refunds and use more support because they feel they paid for it. That is one of the reasons why we removed it. We have seen developers giving awesome support for months, going on holiday and coming back too find a refund request. It may sound strange, but it led to only more work for the developers.
I do agree there has to be some limit, you can't expect 100hrs support for free with a $10, to make an extreme example.
So yes, we are going to limit support, so the seller is not being drained, but in a different way
Purchasing extra's like premium support or installation of scripts could be an option.
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ChewiScripts Jan 19, 2018Yes thats a good idea I have a lot of people that always ask for installation help because they don’t actually know PHP and I always give it to them but it would be nice to get like $3 to install it for them etc and for premium support that sounds very good as well!
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chattymango Jan 19, 2018I like the idea of an optional premium support. In many cases I will help for free, if customers are polite and constructive, but there are very different customers to whom I don't want to give hours of free work.
Only ... there are support cases that are a bit hopeless. So even if the customer pays extra money, I would not be able to do what they want (or not for that price). So maybe we can have an extra step: 1. The customer wants extra support above the usual amount, but I don't want to give it for free. 2. If I find that I have the time and capacity to solve their request, I send them to a place where they buy the extra package. Of course, I could do it with my own PayPal account, but a) Codester would need to make clear during purchase where the default support and the extra support end, and b) I think it's not bad if that extra support package is sold by Codester in case of disagreements about the result, refund requests etc. -
Comment on reviews have just been added.
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Scriptbucks Feb 2, 2018
Can you add this style to the profile .text-wordbreak div?
.text-wordbreak {
/*
-ms-word-break: break-all;
word-break: break-all;
word-break: break-word;
// i dont think you actually need this? Hmm...
*/
-webkit-hyphens: auto;
-moz-hyphens: auto;
hyphens: auto;
word-wrap: break-word; /* to actually break them awful words! */
}
That way it will actually break them words on the "About" panel and have any stray characters (hopefully!).
Before preview (without tweaked CSS): https://screenshots.firefox.com/tgW0o7T3KxPGbj7s/www.codester.com
After preview (with tweaked CSS): https://screenshots.firefox.com/U1EBNgiDd2e8Ogi0/www.codester.com
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multiscraper Feb 2, 2018my 5 cents:
- ability to add FREE templates/plugins, will be good advertisement for sellers and good increasing of traffic for whole Codester
- add Payoneer payment gateway (someone already suggested this)
- email notifications when someone purchased the item
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ChewiScripts Feb 10, 2018Can I make a suggestion, for the collections can you maybe do some kind of community approval process or something because people just don't put capital letters/descriptions etc in their collections and then forget it about it so like can you do something like minimum characters and minimum items etc. because otherwise it just makes everything look really bad and poor quality!
Thanks and also an email when someone has purchased an item would be nice! ^ -
ChewiScripts Feb 10, 2018and being able to change ratings on collections
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chattymango Feb 10, 2018I would find it useful if the notification emails "You have a new reply in a forum thread" could already show the first few lines of the actual reply.
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chattymango Feb 18, 2018As mentioned by others, I think the "word-break: break-all;" doesn't look good on items' descriptions. I don't actually see any reason why to keep it.