Welcome to NextHelp, unlock the future of customer support with NextHelp, the ultimate AI-powered knowledge base and ticketing system designed to elevate your customer service experience. Powered by cutting-edge AI technologies from OpenAI, Mistral AI, Anthropic, and Google Gemini, NextHelp offers an intelligent, multilingual solution that revolutionizes how businesses handle customer inquiries and support.

Demo:

Our demo website is : https://nexthelp.morningstarco...

Admin Login:  https://nexthelp.morningstarco...

[email protected] : password

Agent Login: https://nexthelp.morningstarco...

[email protected] : password

User Login: https://nexthelp.morningstarco...

[email protected] : password

This project has been built with a robust technology stack, including Laravel for the backend, Inertia.js to
seamlessly integrate the frontend and backend, and React.js for a dynamic and responsive user interface.

Features:

• Solid Dashboard: Manage your customer support system with a powerful and intuitive dashboard. Monitor your support tickets, knowledge base, and user interactions with ease.
• Knowledge Base: Create a comprehensive knowledge base with ease, providing your customers with instant access to answers and solutions. Enhance your customer support experience and reduce response times.
• Ticketing System: Automate your customer support process with ticket management. Streamline your workflow and resolve customer inquiries efficiently.
• Ticket Feedbacks: Collect feedback from customers on resolved tickets. Improve your support services based on customer satisfaction ratings.
• AI-Powered Article Generator (MultiLanguage): Generate articles in multiple languages with AI-powered tool. Reach a global audience and provide support in their preferred language.
• Powerful Agent System: Assign agents to tickets, manage them, and track them. Optimize your support team and deliver exceptional service.
• User Management: Manage your users with ease. Create, edit, and delete user accounts, and monitor their activities.
• Multi Language Support: Reach a global audience with multi-language support. Provide content in multiple languages and engage users worldwide.
• Search Article: Enable users to search for articles and find answers quickly. Improve user experience and reduce support inquiries.
• Dynamic Settings: Customize your website settings with dynamic options. Tailor your website to your needs and preferences like logo, app name, register enabled, maintenance mode, google and facebook login enabled, captcha enabled, and more.
• Email System with Different Templates: Send emails to users with different templates. Keep your users informed and engaged with personalized messages.
  • Knowledge Base Article Recommendation
  • Newsletter Subscription Confirmation
  • Reset Password
  • Ticket Creation Confirmation
  • Ticket Resolved Notification
  • Ticket Status Update
  • User Feedback Request
  • Verification Code
• Dynamic Pages: Create dynamic pages for your website with a user-friendly editor. Customize your content and engage your audience.
• Contact Page: Provide a contact page for your users to reach out to you. Collect inquiries and feedback from your customers.
• Captcha: Protect your website from spam and abuse with integrated Google reCAPTCHA and Cloudflare CAPTCHA.
• GPT Providers: Access the power of industry-leading GPT models, including:
  • Anthropic
  • Google Gemini
  • Mistral AI
  • OpenAI
• Google Analytics: Track and analyze your website traffic with Google Analytics integration. Gain valuable insights into your audience and optimize your marketing strategies.
• Newsletter (MailChimp): Keep your audience engaged with integrated MailChimp newsletter capabilities. Easily manage your email marketing campaigns and stay connected with your subscribers.
• Social Logins (Facebook/Google): Simplify user authentication with social logins. Allow your users to sign in quickly and securely using their Facebook or Google accounts.
• View other features over admin panel: Manage and explore all your tools with ease through a user-friendly admin panel. Access new features and updates as they are released.

• bcmath PHP Extension
• gd PHP Extension
• ctype PHP Extension
• curl PHP Extension
• fileinfo PHP Extension
• json PHP Extension
• mbstring PHP Extension
• OpenSSL PHP Extension
• pcre PHP Extension
• pdo PHP Extension
• tokenizer PHP Extension
• pdo_mysql PHP Extension
• xml PHP Extension
• zip PHP Extension

IMPORTANT NOTICE TO OUR VALUED CUSTOMERS:

We are committed to building a reliable and continuous business system, with your satisfaction and the success of
this product as our top priorities. Your feedback is crucial, and we encourage you to share any bugs, suggestions,
or new feature ideas. Your input directly supports our ongoing improvement and innovation.

Check documentation for full instructions : https://nexthelpdocs.morningst...