LETSCMS Order Cancel module allows your Magento 2 customers to cancel orders directly from their "My Account > Orders" page—simplifying post-purchase management and enhancing user satisfaction. This module gives admins full control over cancellation rules, supports custom or predefined cancellation reasons, and sends real-time email alerts when cancellations occur. Easily configurable from the Magento admin panel, it’s a must-have extension for store owners who want to streamline their order management workflow.

Features

• ✅ Frontend Cancel Button: Adds a cancel button to the customer’s order view page.
• ✅ Admin Control: Enable/disable frontend cancellation from the admin panel.
• ✅ Status-Based Cancellation: Allow cancellations only for specific order statuses (e.g., pending, processing).
• ✅ Custom or Predefined Reasons: Let customers choose from predefined reasons or enter a custom one.
• ✅ Reason Required Option: Make cancellation reason mandatory or optional.
• ✅ Email Notifications: Instantly notify admin when an order is canceled.
• ✅ Predefined Reason Toggles: Enable/disable individual reason options (e.g., "Changed my mind").
• ✅ Magento Admin Configurable: No code required—easily manage from Stores > Configuration > LETSCMS Extensions > Order Cancel.
• ✅ Compatible with Magento 2.3.x to 2.4.x
• ✅ Works with PHP 7.4 – 8.3

Magento Version: 2.3.x – 2.4.xPHP Version: 7.4 – 8.3

Step 1: Upload Module Files

Clone or upload the module into your Magento directory:
app/code/Letscms/OrderCancel
Directory structure: 
app
└── code
    └── Letscms
        └── OrderCancel

Step 2: Enable the Module

Run the following commands from the Magento root:
php bin/magento module:enable Letscms_OrderCancel
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento cache:flush

Step 3: Configure the Module

Go to:
Stores > Configuration > LETSCMS Extensions > Order Cancel
Adjust the settings as needed, including allowed order statuses, reasons, and email notifications.