3 Support questions or comments

• 
  Jul 14, 2019
  vigyavan Purchased

  Hi developer,
  
  There is great response from user base after playing this games, but recently i got a mail from google developers which states i have to upload a 64 bit version of the games by 1st August. Can you guide me how to do that? or Is it Possible with this games?
• 
  Jul 17, 2019
  TimeoutGames Author

  hi you can find the step by step instructions in the documentation pdf-file inside the downloadflie. Or you can find many youtube videos like this: https://www.youtube.com/watch?v=AANuQyW8DWQ

• 
  Apr 2, 2019
  vigyavan Purchased

  Hi developer,
  
  I have purchased this package and tried to load the data as I don't have build box 2.3.6 it is a major problem for me, I have 2.3.3, please send me all templates which supports 2.3.3 or else do free reskin for me
• View 2 more replies
• 
  Apr 2, 2019
  vigyavan Purchased

  please provide support!
• 
  Apr 2, 2019
  TimeoutGames Author

  there is only one important requirement, which you will find in the description/Overview: "Buildbox 2.3.6 or Above"
  please read before buy...
  but this is no problem, you can install the latest buildbox version without deinstall your old buildbox version 2.3.3.
  If you don't know how to do that, please contact the official Buildbox Support.
  thx and have fun with the games
• 
  Apr 9, 2019
  vigyavan Purchased

  ok thanks but i am still some issues related leader board code and review link code
  and i am unable to fix them
• 
  Apr 9, 2019
  TimeoutGames Author

  Please send me a printscreen with your problem...
• 
  Apr 11, 2019
  vigyavan Purchased

  i solved it, no need now
  

• 
  Apr 1, 2019
  khoamartin Purchased

  Hi developer,
  
  I have just purchased this package and opened two of them by Buildbox. Then I exported apk files with Android studio. The "Pizza Delivery" game was running smoothly on both Buildbox preview and my Android phone (note 8). However, the "GalagaWar" game was smooth on Builbox preview but getting laggy on Galaxy Note 8. I have also tested it on other phones but nothing changed. Could you please provide the support?
  
  Thanks
• 
  Apr 1, 2019
  TimeoutGames Author

  Hi khoamartin
  
  First, thank you for your purchase.
  Unfortunately, I have no android phone (Note 8), on my android phones, all 4 games work smoothly.
  Please make sure you use the latest Buildbox version and the latest Version of the Android Studio. Please also update your Android version on your mobile. Then it should work...
  
  good luck