4 Support questions or comments

• 
  Nov 15, 2019
  dreamweaver Purchased

  Hello,
  I bought the extended license, can I use the images etc?
  as I like the look it has already
• 
  Nov 15, 2019
  TimeoutGames Author

  hi
  yes you can use it.

• 
  Apr 26, 2019
  momo33

  hi , i have a problem, all the xml files (shown in the pdf instructions ) are .pack like this for me (PTModelGeneralSettings.0.attributes.pack) and not .xml and when i open it it's like it was encrypted or some characters i can't recognize . i use eclipse standard kepler sr2 ,the destination folder is HORSE RUNNER\source codes\Horse Runner (import this code into Eclipse)\android\app\src\main\assets\data .please i need your help.

• 
  Apr 9, 2019
  hoosamey Purchased

  hallo I got this error " Error on load : Unrecognisable format "
  !! How do I open the file ? Please reply
  
• 
  Apr 9, 2019
  TimeoutGames Author

  Hi hoosamey
  You have to update your buildbox version. You can only open the file in buildbox version 2.3.6 or Above.
• 
  Apr 9, 2019
  hoosamey Purchased

  ❖ Buildbox 2.3.6 or Above
  You did not tell this .
  Can I return my money?
• 
  Apr 9, 2019
  TimeoutGames Author

  Of course you can have your money back, please ask the codester support. But next time please read before buy... thx

• 
  Feb 2, 2019
  Thiago9 Purchased

  Hello! I have the following error:
  
  error: Error: No resource found that matches the given name (at 'value' with value '@ integer / google_play_services_version'.
  
  How do I solve it?
• View 11 more replies
• 
  Feb 2, 2019
  TimeoutGames Author

  Hi, i used the android studio to build the apk file and i dont have this problem. If you use eclipse, this problem is easy to solve, google helps you every time...here is a solution for this problem:
  https://stackoverflow.com/questions/23923933/im-getting-error-no-resource-found-that-matches-the-given-name-at-value-with/23933451#23933451
• 
  Feb 2, 2019
  Thiago9 Purchased

  In Android studio I have the following errors: https://imgur.com/a/dn17DbO
• 
  Feb 3, 2019
  TimeoutGames Author

  Hi, can you post a better printscreen? I can‘t read anything in this printscreen...
  Thx
• 
  Feb 3, 2019
  Thiago9 Purchased

  I opened here the printscreen I sent you, it's clear
  
• 
  Feb 3, 2019
  Thiago9 Purchased

  The mentioned errors have been solved.
  What place can I add ad code?
  Where can I change the language of the words "New" and "Best"?
• 
  Feb 4, 2019
  TimeoutGames Author

  Hi, please read the step by step documentation pdf file „Documentation for Buildbox Games.pdf“. Please read from page 4. thx
• 
  Feb 4, 2019
  Thiago9 Purchased

  In the project I downloaded does not have the path that is in the documentation.
• 
  Feb 4, 2019
  Thiago9 Purchased

  I'm using Android Studio, and I have not found the fields to change ads.
  
• 
  Feb 4, 2019
  TimeoutGames Author

  Oh, yes you're right...sorry, the xml files are in the data.pkg file. I will convert the code again, with separate xml files. The new version is available soon...
• 
  Feb 4, 2019
  Thiago9 Purchased

  Already made the update?
• 
  Feb 5, 2019
  TimeoutGames Author

  No not yet, sorry. First, I have to generate the new files, then i have to upload the files. then the new files must be checked and released by codester. this needs some time... as soon as the update is ready for download, you will receive an email from codester.
• 
  Feb 8, 2019
  Thiago9 Purchased

  Where is the updated file?
• 
  Feb 9, 2019
  Thiago9 Purchased

  Since you will not make the necessary changes to add the ads. Please I want refund.
• 
  Feb 11, 2019
  TimeoutGames Author

  Hi, the update is this week online.