3 Support questions or comments

• 
  Jun 6, 2022
  Brandso

  Does this plugin works with the new Epsilon theme without any interface problem as I have Epsilon theme and I want users to be able to hide their personal information in their public profile as on listing page they can hide it while posting new listing which is part of theme.
• 
  Jun 6, 2022
  rackons2015 Author

  no but if any problem will happen in interface then we will help you to edit according to ur theme Dont worry about that
• 
  Jun 6, 2022
  Brandso

  That's my only problem. Developers usually ask to share ftp login credentials for support and I am not comfortable for same so will have to drop my plan of buying this plugin. I have purchased few plugins from osclasspoint and whenever asked for help they also ask for ftp login credentials and then I have to live with the problem because I don't share credentials with anyone. Thanks for giving your genuine reply straight away, I really appreciate that.

• 
  Jul 17, 2020
  jameskoya Purchased

  Hi Rackons2015
  I purchased this plugin.
  And i followed plugin Help instruction , It is showing menu after user login and within the public profile of user it hides data but the same user data is still displaying in the public user's listing/Ad.
  
  Plugin should be hiding same information in public listings as well.
  Please guide me to configure this plugin
  I am using new type of theme.
  
  Thanks
• View 1 more reply
• 
  Jul 17, 2020
  rackons2015 Author

  please come on our site .. we will configure on your site.. send us your cpanel and oc-admin in message we will do
• 
  Jul 17, 2020
  rackons2015 Author

  https://osclassmarket.rackons.in/
• 
  Jul 31, 2020
  jameskoya Purchased

  i managed to fix the plugin to fit into my theme,
  
  Could you please tell me what function do you use to call the menu "data security settings"
  I want to display this "data security settings" menu in the mobile view side menu.
  
  Thanks
• 
  Jul 31, 2020
  rackons2015 Author

  its okay if you manage but we already mention in our plugin it for user public profile page,. . for item page or other page you need to do custom work.. our plugin works perfect .. but you are giving 2 rating on our plugin..

• 
  Sep 23, 2019
  Nwaeze Purchased

  I installed the plugin but I can't find it in my admin panel.
  
  I checked through Cpanel, it was there but it's not showing nor working on my site
• View 10 more replies
• 
  Sep 23, 2019
  rackons2015 Author

  Please check from side plugin icon. when u will hove on your plugin then you wil see plugin help. our all users are using that plugin. its working well.
• 
  Sep 23, 2019
  rackons2015 Author

  please check both screenshot.. its displaying configure option
  https://prnt.sc/p9ovb6
  https://prnt.sc/p9ov53
• 
  Sep 23, 2019
  Nwaeze Purchased

  I can't find it in the list of plugins on my site
• 
  Sep 24, 2019
  rackons2015 Author

  i think u upload full zip file same as codester?? u need to extract in your desktop then u will see 2 folders
  documentation and Osclass user data security plugin.
  so please zip that Osclass user data security plugin and upload in your oc-admin
  
  if you face problem then please come on anydesk then we will help you
• 
  Sep 24, 2019
  Nwaeze Purchased

  alright thanks. it worked
  
• 
  Sep 24, 2019
  rackons2015 Author

  Thanks
• 
  Sep 24, 2019
  Nwaeze Purchased

  there's an issue ooh
  
• 
  Sep 24, 2019
  Nwaeze Purchased

  non-users are still viewing numbers and email even after i locked it for members only
• 
  Sep 24, 2019
  rackons2015 Author

  please check now its working well
  
• 
  Sep 24, 2019
  Nwaeze Purchased

  it's not
  
  I want only members to be able to call, send email and message the seller. and this plugin is supposed to do that for me according to its description
  
• 
  Sep 24, 2019
  rackons2015 Author

  please check item page after login its only for members only
• 
  Sep 24, 2019
  Nwaeze Purchased

  fixed.
  thanks
• 
  Sep 24, 2019
  rackons2015 Author

  Welcome always