15 Support questions or comments

• 
  Aug 25, 2019
  jmsp0493 Purchased

  Good morning.
  
  I bought this template but when generating an apk file Unity says " Unable to access Unity Services. Please log in, or request membership to this project to use these services".
  
  Also, I don't see a tutorial on how to generate new levels.
  
  Please help me.
• 
  Aug 25, 2019
  MasterKey Author

  Hello, Thank you for purchasing our product.
  For use any packages for Unity you need to log in with your own account in Unity.
  For creating new levels please watch our video instruction: https://www.youtube.com/watch?v=3KO_hCcEMpM
  Let us know if you need any support. You can write direct our technical support [email protected].
  Thank you.

• 
  Aug 23, 2019
  raselhossain

  is it integrated admob ads?
• 
  Aug 25, 2019
  MasterKey Author

  Hello, Thank you for your interesting in our product.
  There is no Admob in this package.

• 
  Aug 3, 2019
  osantomas Purchased

  I bought your product thinking that it was like a Unity package, but when I unzipped the file I noticed that it isn't.
  
  The documentation is too poor to run the project, it does not explain in detail what needs to be done.
  
  You said:
   "For working with our asset, you need to download Facebook SDK for Unity Here, and import in-app purchasing. For this please watch our video instruction or Unity instruction video." ... But I see a FacebookSDK folder. ?
  
  Please provide explained steps to create or run the game.
  
  Thanks
• 
  Aug 3, 2019
  MasterKey Author

  Hello, Thank you for the purchasing our product.
  This instruction more for the Unity Store version. On Codester we uploaded complete version with all needed already installed SDKs (Facebook and IAP). So you need only download, unpack zip file and open with appropriate version Unity. It is made for your convenience.
  Let us know, if you need any support. You can write direct our technical support [email protected].
  Thank you.
• 
  Aug 4, 2019
  osantomas Purchased

  You are right, my fault. The main problem is that I was opening with and older version of Unity.
  
  Regards
• 
  Aug 4, 2019
  MasterKey Author

  No problem, feel free if you will have any questions. Thank you

• 
  Aug 2, 2019
  Việt1 Purchased

  How can I setup In App Purchase in Android?
• 
  Aug 2, 2019
  MasterKey Author

  Hello,
  Thank you for the purchasing our product. It is standart Unity purchasing. You can find how setup In App Purchase here: https://docs.unity3d.com/Manual/UnityIAPGoogleConfiguration.html
  Feel free, if you have any questions.
• 
  Aug 3, 2019
  Việt1 Purchased

  I cannot find app icon. Icon for google play store listing: 512X512. I'll make my own app icon?
• 
  Aug 3, 2019
  MasterKey Author

  Hello,
  Yes, the icons do not included in our package, as everyone need their own. But you can use the included graphics to make them.

• 
  Aug 1, 2019
  Stalin

  I am interested to buy it. Can you do Reskin and uplode it for me.
• View 1 more reply
• 
  Aug 1, 2019
  murad31212

  hi i do like to order this but will you setup this for me and i will pay for the setup
  
  thanks
• 
  Aug 2, 2019
  MasterKey Author

  Hello,
  Thank you for the interesting our product. Unfortunately we don`t make any reskin for games. We only help you understand our assets and help, if you will have any troubles.
• 
  Jul 10, 2020
  Abdallh1 Purchased

  The code is corrupted, has no defects with it, and I cannot use it
  I only speak Arabic and use translation
• 
  Jul 10, 2020
  Abdallh1 Purchased

  The code is corrupted, has no defects with it, and I cannot use it
  I only speak Arabic and use translation