10 Support questions or comments

• 
  6 months ago
  gvicente Purchased

  Hi,
  Your android application won't compile on the latest Android Studio with the latest SDK. Your included version works, but can't compile. Could you help on this? Could you update the android app to the latest android studio and SDK?
  Thank you
  

• 
  6 months ago
  gvicente Purchased

  Hi,
  Your php script doesn't work on a VPS server, installed in a directory just below main domain e.g. https://domain.com/trackme
  Followed the documentation, nothing works. Could you help on this?
  Thank you
• View 15 more replies
• 
  6 months ago
  Dev77 Author

  Hi. Please share FTP access and I will help you install it as it should work if you have a LAMP stack installed. Thank you.
• 
  6 months ago
  gvicente Purchased

  Hi, sorry but I can´t give you ftp access to the VPS. I can share with you my index.php. I keep getting error 404. https://domain.com/trackme/installer. I created the database on my my Macbook, did a dump and imported to the VPS.
  Then I got a login page in https://domain.com/trackme but after inserting admin credentials I get again an error 404 https://domain.com/trackme/authentication
• 
  6 months ago
  gvicente Purchased

  /*
  * ---------------------------------------------------------
  * START CONFIGURATION
  * ---------------------------------------------------------
  */
  //Database access credentials.
  $capsule->addConnection([
  'driver' => 'mysql',
  'host' => 'localhost',//Your hostname, usualy localhost
  'database' => 'trackme',//Your database name
  'username' => 'rmyuser,//Your database username
  'password' => 'mypassword',//Your database username password
  'charset' => 'utf8',
  'collation' => 'utf8_unicode_ci',
  'prefix' => '',
  ]);
  //The MapQuest API key for your application
  define('MQ_KEY', 'mykey';
  //Creates a router.
  $router = new AltoRouter();
  //If the application is not installed in the webroot
  //folder, add the drirectory name of the installation folder.
  //$router->setBasePath("/Your installation directory folder name here";
  $router->setBasePath("/trackme";
  /*
  * ------------------------------------------------------------
  * END CONFIGURATION
  * ------------------------------------------------------------
  */
  
• 
  6 months ago
  Dev77 Author

  I cannot help you if you only provide index.php. 404 error means file not found. It is not helpful here. You need to search for any apache logs to see if there is any real errors.
• 
  6 months ago
  Dev77 Author

  Also, provide a capture of your directory structure please.
• 
  6 months ago
  Dev77 Author

  Here is the app as I just installed it in my VPS: https://lgscorp.o-kamal.com ([email protected] / trackme)I will leave it online until you reply to this message. I installed it in the public folder of one of the home directories see capture: https://ibb.co/4s9YV06
• 
  6 months ago
  gvicente Purchased

  My VPS server is running Linux and my public directory is /var/www/html. I added trackme to my webroot structure so: /var/www/html/trackme
• 
  6 months ago
  Dev77 Author

  Mine is also Linux. I would say add a simple PHP file there to see if your apache vhost configuration is indeed working.
• 
  6 months ago
  gvicente Purchased

  Yes it works. I customized everything in MAMP Pro and it worked OK. When I uploaded to the VPS it stopped working.
• 
  6 months ago
  gvicente Purchased

  Didn't change anything in the code, besides database username and password and added the trackme directory. In MAMP Pro it was working in webroot
• 
  6 months ago
  Dev77 Author

  Sorry, this is all I can provide as support at this point with the limited access I have to logs or errors. Thank you for understanding.
• 
  6 months ago
  gvicente Purchased

  Please try accessing https://nuvabridge.com/trackme. You will see whats happening
• 
  6 months ago
  Dev77 Author

  The page is working, it shows the login screen. When I try to login I get 500 error. Check your apache logs and send me the errors you see. Also make sure mode rewrite is active. It should be by default.
• 
  6 months ago
  Dev77 Author

  Also, put this in the index.php to show php errors
  https://stackify.com/display-php-errors/
• 
  6 months ago
  gvicente Purchased

  I bought the script to learn how I could develop an Android application that would connect to a database. I do not want to use your code in my application, but to see if the Android aplication works I must try the complete script and learn from that. Without any success.
• 
  6 months ago
  gvicente Purchased

  These are the last lines of apache log:
  
  [Mon Jun 10 18:35:27.989016 2024] [php:error] [pid 2473] [client 104.28.87.87:60336] PHP Fatal error: Uncaught Error: Failed opening required '/var/www/nuvabridge.com/html/trackme/trackme/posts/authentication.php' (include_path='.:/usr/share/php' in /var/www/nuvabridge.com/html/trackme/index.php:145nStack trace:n#0 /var/www/nuvabridge.com/html/trackme/index.php(430): {closure}()n#1 {main}n thrown in /var/www/nuvabridge.com/html/trackme/index.php on line 145, referer: https://nuvabridge.com/trackme/
  [Mon Jun 10 18:35:34.548483 2024] [php:warn] [pid 2474] [client 104.28.87.87:60397] PHP Warning: require(/var/www/nuvabridge.com/html/trackme/trackme/posts/authentication.php): Failed to open stream: No such file or directory in /var/www/nuvabridge.com/html/trackme/index.php on line 145, referer: https://nuvabridge.com/trackme/
  [Mon Jun 10 18:35:34.549560 2024] [php:error] [pid 2474] [client 104.28.87.87:60397] PHP Fatal error: Uncaught Error: Failed opening required '/var/www/nuvabridge.com/html/trackme/trackme/posts/authentication.php' (include_path='.:/usr/share/php' in /var/www/nuvabridge.com/html/trackme/index.php:145nStack trace:n#0 /var/www/nuvabridge.com/html/trackme/index.php(430): {closure}()n#1 {main}n thrown in /var/www/nuvabridge.com/html/trackme/index.php on line 145, referer: https://nuvabridge.com/trackme/
  [Mon Jun 10 18:37:22.487434 2024] [:error] [pid 4761] [client 83.97.73.245:44404] [client 83.97.73.245] ModSecurity: Warning. Pattern match "^[\\d.:]+$" at REQUEST_HEADERS:Host. [file "/usr/share/modsecurity-crs/rules/REQUEST-920-PROTOCOL-ENFORCEMENT.conf"] [line "696"] [id "920350"] [msg "Host header is a numeric IP address"] [data "149.202.248.195:443"] [severity "WARNING"] [ver "OWASP_CRS/3.2.0"] [tag "application-multi"] [tag "language-multi"] [tag "platform-multi"] [tag "attack-protocol"] [tag "OWASP_CRS"] [tag "OWASP_CRS/PROTOCOL_VIOLATION/IP_HOST"] [tag "WASCTC/WASC-21"] [tag "OWASP_TOP_10/A7"] [tag "PCI/6.5.10"] [hostname "149.202.248.195"] [uri "/actuator/gateway/routes"] [unique_id "Zmc50oC27iLs9VWIFKe16wAAAAA"]
  [Mon Jun 10 18:38:28.994153 2024] [php:warn] [pid 4593] [client 109.49.54.62:55595] PHP Warning: require(/var/www/nuvabridge.com/html/trackme/trackme/posts/authentication.php): Failed to open stream: No such file or directory in /var/www/nuvabridge.com/html/trackme/index.php on line 145, referer: https://nuvabridge.com/trackme/
  [Mon Jun 10 18:38:28.994276 2024] [php:error] [pid 4593] [client 109.49.54.62:55595] PHP Fatal error: Uncaught Error: Failed opening required '/var/www/nuvabridge.com/html/trackme/trackme/posts/authentication.php' (include_path='.:/usr/share/php' in /var/www/nuvabridge.com/html/trackme/index.php:145nStack trace:n#0 /var/www/nuvabridge.com/html/trackme/index.php(430): {closure}()n#1 {main}n thrown in /var/www/nuvabridge.com/html/trackme/index.php on line 145, referer: https://nuvabridge.com/trackme/
  [Mon Jun 10 18:38:37.130237 2024] [php:warn] [pid 2473] [client 109.49.54.62:55601] PHP Warning: require(/var/www/nuvabridge.com/html/trackme/trackme/posts/authentication.php): Failed to open stream: No such file or directory in /var/www/nuvabridge.com/html/trackme/index.php on line 145, referer: https://nuvabridge.com/trackme/
  [Mon Jun 10 18:38:37.130877 2024] [php:error] [pid 2473] [client 109.49.54.62:55601] PHP Fatal error: Uncaught Error: Failed opening required '/var/www/nuvabridge.com/html/trackme/trackme/posts/authentication.php' (include_path='.:/usr/share/php' in /var/www/nuvabridge.com/html/trackme/index.php:145nStack trace:n#0 /var/www/nuvabridge.com/html/trackme/index.php(430): {closure}()n#1 {main}n thrown in /var/www/nuvabridge.com/html/trackme/index.php on line 145, referer: https://nuvabridge.com/trackme/
• 
  6 months ago
  gvicente Purchased

  I'm going to delete directory, restart apache, ftp the directory trackme again and restart apache again to seen what happens
• 
  6 months ago
  gvicente Purchased

  Hi, ok it now started working. I'me using a very tight security with Content-Security-Policy and I removed some of the restrictions. Now for it to work properly I need to remove all inline scripts and css, nevertheless it started working. thank you for your help for trying to find the problem

• 
  Apr 3, 2023
  aomar09

  1. Any chance this works on iOS too?
  2. Is there any limitations in terms of geolocation?
  3. Any other fees I have to pay other than the license?
  
  Thank you
• 
  Apr 3, 2023
  Dev77 Author

  Hi,
  1) No, it works only on Android 4+.
  2) As long as you have a 4G internet connection it should work. If you do not have an internet connection, it saves data locally and uploads them once you are online (real time tracking won't be working in this case)
  3) No, only license fee.

• 
  Sep 20, 2021
  Matthew32 Purchased

  I purchased this and tried to set up the PHP side on AWS. I followed all of the instructions on the included DOCUMENTATION PDF. The problem is when I go to my site I see it does something and then try to send me to http://mysite/installer. When it does this I am getting a 404. My logs are saying something about not being able to load the headers.php page which is a dependency for the installer.php. Please help.
• 
  Sep 20, 2021
  Dev77 Author

  Hi, could you please share the URL of your website?
• 
  Sep 20, 2021
  Dev77 Author

  You can also contact me by email directly.

• 
  Aug 18, 2021
  Fran6

  Hi, can I look at the demo before making decision to buy? Your demo is not working.
• 
  Aug 18, 2021
  Dev77 Author

  Hi, I do no longer provide a demo link as it requires to maintain a domain name and a hosting. I have provided links to a video on how it works and a documentation on how it needs to be installed. If you buy it, you will get free support as long as what you are asking is within the scope of the license you chose. Thank you.

• 
  May 23, 2021
  youmesh Purchased

  Hi,
  I bought TrackMe app which is developed by you and installed the server on aws. I am getting 404 error when I access the side. the files are in /var/www folder.
  http://ec2-13-233-244-49.ap-south-1.compute.amazonaws.com/
  
  Umesh G.
• 
  May 23, 2021
  Dev77 Author

  Hi, did you follow the steps in the documentation attached?
• 
  Oct 8, 2021
  Fran6

  Hi, I want to purchase this script, but has the issue @Mathew32 been resolved?
• 
  Oct 8, 2021
  Dev77 Author

  Hi, the issue reported by @Mathew32 is related to him installing the app in a fresh AWS server. I left him a message to assist but he never replied. If you are going to install the application in a shared hosting server or a server where all the necessary softwares (PHP, apache server...) are already installed it should work. Thanks.

• 
  Feb 17, 2021
  SunshineApps

  Is this support android 10 and above?
• 
  Feb 17, 2021
  Dev77 Author

  Android 4.0+

• 
  Jul 9, 2020
  agobir

  Hi Ousskam 85, I need a custom app that you will integrate with your tracking app . Kindly message me so I can provide you with the requirements
• View 4 more replies
• 
  Jul 9, 2020
  Dev77 Author

  Hello Sir, could you elaborate on this please? Thanks.
• 
  Jul 9, 2020
  agobir

  I want an app for employee attendance (facial recognition) that will have your track me integrated to it such that every employee can be tracked through out the set working hours
• 
  Jul 9, 2020
  agobir

  it will record your check in time . have an admin section to collect all necessary like how many days the worker worked and calculate the person salary . additionally possibility of having a payroll system integrated or built to it .
• 
  Jul 9, 2020
  agobir

  and to avoid people leaving there phone in the office as a scam . there can be random prompt for face recognition at any time of the day randomly
• 
  Jul 9, 2020
  Dev77 Author

  Hi, kindly send a document with the full requirements you have and the budget for this project and I will get back to you. Thanks.
• 
  Jul 9, 2020
  agobir

  send to which email?
• 
  Jul 9, 2020
  Dev77 Author

  [email protected]

• 
  Jul 1, 2020
  itexpert88

  Hi
  I am interested in buying this script, just have couple of questions
  
  1) Will this application give me REAL LOCATION coordinates of the user data .Fake coordinates (by using some proxy apps by user ) can spoil my reason of purchasing this product.
  2) I have 3 vehicles with sim based Tracker installed in them. Somehow can I use this system to track them as well ? Like getting data from some API etc
  Best Regards
• View 4 more replies
• 
  Jul 1, 2020
  Dev77 Author

  Hello,
  
  "1) Will this application give me REAL LOCATION coordinates of the user data ."
  
  -Yes, the PHP app needs to be installed in your server, and the mobile app will need to be used by entering the server domain name so that the mobile app can send real data coordinates to the server hence you can see the movement of the user in the map in real time.
  
  "Fake coordinates (by using some proxy apps by user ) can spoil my reason of purchasing this product."
  
  -The PHP app and the mobile app use a key encryption to exchange data but you can modify the PHP script to have it receive data from a proxy.
  
  "2) I have 3 vehicles with sim based Tracker installed in them. Somehow can I use this system to track them as well ? Like getting data from some API etc"
  
  -You can replace your sim based Tracker with an android mobile device to track your users using the TrackMe app.
  
  Note:
  Any customization or support for tweaking the app will require you to buy the product under the extended license. For a normal usage you can buy the product under the regular license.
  
  Thank you.
• 
  Jul 1, 2020
  itexpert88

  What I get from your reply is that..
  1) "YOUR SYSTEM WILL SHOW USER'S REAL LOCATION" even if the user try to manipulate his location by using some third party apps or proxy or whatever trick he applies, your system will send his REAL location and can not be dodged by this type of manipulation.
  Correct me if I am wrong at this point
  2) "The PHP app and the mobile app use a key encryption to exchange data but you can modify the PHP script to have it receive data from a proxy". Can you please elaborate your quoted message. Didn't get what you mean from receiving data from a proxy.
  Regards
• 
  Jul 1, 2020
  itexpert88

  Lastly before purchasing..
  Will I get all source code of web end (css, HTML, javascript, PHP, Database etc) and mobile app source code (Java, xml etc) ?
  
• 
  Jul 1, 2020
  Dev77 Author

  Hi,
  
  "What I get from your reply is that..
  1) "YOUR SYSTEM WILL SHOW USER'S REAL LOCATION" even if the user try to manipulate his location by using some third party apps or proxy or whatever trick he applies, your system will send his REAL location and can not be dodged by this type of manipulation.
  Correct me if I am wrong at this point"
  
  -The mobile app saves the device (mobile) location based on the coordinates sent by the GPS feature when it is turned on. I'm not aware of any tool that can modify your mobile GPS position. Correct me if I'm wrong
  
  "2) "The PHP app and the mobile app use a key encryption to exchange data but you can modify the PHP script to have it receive data from a proxy". Can you please elaborate your quoted message. Didn't get what you mean from receiving data from a proxy."
  
  - In the PHP app, you create a user first by adding his phone number and assigning him a password. The password is stored encrypted using AES encryption with a key. When the user uses the mobile app, he enters the phone number and the password assigned to him . The code in the mobile app uses AES encryption too, with the same key (on both sides, PHP / Java) to send data securely when the user authenticates so that the entire application can be used over HTTP if HTTPS is not available in the sever where the PHP code is hosted.
  What I meant by "you can modify the PHP script to have it receive data from a proxy" is that you will have full source code and you can modify the code to suits your needs, by receiving GPS coordinates from and API that you create instead of the mobile app sending the GPS locations.
  
  "Will I get all source code of web end (css, HTML, javascript, PHP, Database etc) and mobile app source code (Java, xml etc) ?"
  
  Yes, you will get a zip with HTML/CSS/JS/PHP code and also the Android Studio Java code project for the mobile app.
  The zip contains also a documentation on how to install the app.
  
  
  
  Note:
  Any customization or support for tweaking the app will require you to buy the product under the extended license.
  For a normal usage you can buy the product under the regular license.
  
  Thank you.
• 
  Jul 1, 2020
  itexpert88

  Thank you for your Elaboration. This sums up my concerns over its authenticity.
  As you said in the below thread that I'll have to register a free account on mapQuest for API key. I did so, after I have created the account I came to know that I am allowed with 15000/- transactions per month. I will be tracking around 30-32 users by using this system. 15000/- transactions per month are sufficient for these no of users or I have to purchase their bigger plan? How one transactions is utilized e.g if I refresh the admin panel one time, 1 transactions is utilized. Is it this way or something else
• 
  Jul 1, 2020
  Dev77 Author

  What you are referring to is the MapQuest Geocoding API that allows up to 15.000 transactions/month and a maximum of 10 requests/second with a free API key. In this application, the MapQuest API is used only to load the map and presents pins on it in real time. The Geocoding is done by the mobile app using the internal GPS feature, so there is no limitation by using the MapQuest as a map only. Also, I will be soon adding the free OpenStreetMap as option too.
  
  Note:
  Any customization or support for tweaking the app will require you to buy the product under the extended license.
  For a normal usage you can buy the product under the regular license.
  
  Thank you.
• 
  Jul 2, 2020
  itexpert88

  Thats Great...
  If the user manually switch off his GPS. Then the application will auto turn it on after the time interval we have set for sending the coordinates. e.g in demo after every 2 minutes the app sends coordinates, in the meanwhile if user switch off his GPS manually the app will auto turn it on or it will show us any notification of GPS OFF on web side?

• 
  Jan 15, 2020
  pigeonsoft Purchased

  I want to purchase this app. What will be needed after purchase? (like google map api key etc)
  Do you give me support if I can't understand your code?
• 
  Jan 15, 2020
  Dev77 Author

  Hello, after you purchased the code, you will need to register for free to get an API key with MapQuest here: https://developer.mapquest.com. Installation of the app is explained in the documentation. If you want full support with code understanding you will need to buy the app with an extended license, not a standard one.