12 Support questions or comments

• 
  Oct 26, 2021
  Abdimalik

  Can you put it up for sale again?
• 
  Mar 16, 2023
  Volkankutlubay Author

  Hi! the template is back for sale. Thank you for your understanding.

• 
  Nov 5, 2020
  Imadahmad7

  How many number of level this game has ? and for android which software are required to scan it. for example Android studio or unity ?

• 
  Feb 18, 2020
  Ashok8

  bro i have android studio but i dont have Buildbox.can i edit in android studio..?
• 
  Feb 18, 2020
  Volkankutlubay Author

  Hi, you can get Buildbox for free now from buildbox.com and still edit the project in that. Other than that no it is not possible to edit the project in android studio.
• 
  Mar 3, 2020
  sufyanrajpoot3 Purchased

  hello!
  Is this game file is made on buildbox 3.0
• 
  Mar 3, 2020
  Volkankutlubay Author

  Yes this is made with buildbox 3.0 however the version used is the latest 3.1.4 B#3500 no matter free or paid plan. The project works both for free and paid plan.

• 
  Feb 11, 2020
  thunkme28

  Hi,Sir
  Amaze Ball 3D - Buildbox 3D Hyper Casual Template Make with buildbox Free Plan
  Yes or No ?
• 
  Feb 12, 2020
  Volkankutlubay Author

  Yes it works with Free Plan.

• 
  Jan 6, 2020
  DarkMode Purchased

  Can you please update the Game files to work with last version of BB 3.1.2 ?
• 
  Jan 8, 2020
  Volkankutlubay Author

  Hi! Sure that is in my schedule already.
• 
  Feb 4, 2020
  Volkankutlubay Author

  Hi @Darkmode the game is updated now compatible with the lates BB version 3.1.3. Thank you for your patience.

• 
  Jan 3, 2020
  Diks Purchased

  Hey bro....Im getting Error.....When i open a file !!!!!
  Error on load
  "unrecognized Format"
  whats solution ?
  
• View 13 more replies
• 
  Jan 3, 2020
  Volkankutlubay Author

  Are you opening it up with Buildbox 3 and the version that I gave the link? If you install this version it should be ok which is here but I will double check. https://www.buildbox.com/forum/index.php?threads/buildbox-3-0-1-beta-3118.17344/
• 
  Jan 4, 2020
  Diks Purchased

  Its asking for Licence key..... i don't have
  Please can you give me ....please its pretty random but.....i want to just make 1 game only.....please please please please.......bro
  
  Mail : [email protected]">[email protected]
• 
  Jan 4, 2020
  Volkankutlubay Author

  Sorry man can not. Those keys are personal keys and can not share plus those keys lets you work mostly on 2 computers anyway. Why don’t you download free version of BB anyways now its free and I already have 1 version of the game in template suitable for free version.
• 
  Jan 4, 2020
  Diks Purchased

  Ok i will do.....Thnx
• 
  Jan 4, 2020
  Diks Purchased

  On BuildBox site they saying that key is sent to mail....but nothing i got on mail
• 
  Jan 4, 2020
  Volkankutlubay Author

  wait for a while it should arrive soon. Also check your trash or spam folder time to time.
• 
  Jan 6, 2020
  Diks Purchased

  Hi bro......Game is running smoothly on my PC but it bit slow down on my Testing android device How can solve this ?
• 
  Jan 6, 2020
  Volkankutlubay Author

  Hi man! It sometimes runs slow on some android devices I also noted that in explanation but I am sure Buildbox will fix this situation soon in upcoming versions. Try to test on another android device and see how it works. You can alternatively contact buildbox support for this. [email protected]
• 
  Jan 6, 2020
  Diks Purchased

  And Bro how can i put BannerAd in my Game ?
  
• 
  Jan 6, 2020
  Diks Purchased

  My buildbox has only 2 Tabs in setting 1.General 2.Editor
• 
  Jan 6, 2020
  Volkankutlubay Author

  To add a banner for your game you need to create a UI and attach it to the world. Basically the UI that is attached to the main world in there you will see yo u can enable or disable banner and interstitial ads. Also go to settings in there you can add Admob SDK.
• 
  Jan 6, 2020
  Volkankutlubay Author

  Check out the 2 links below for a quick start for BB3.
  https://www.buildbox.com/help/buildbox-3-manual/getting-started/
  
  https://www.buildbox.com/help/buildbox-3-api-reference/entity/
• 
  Jan 6, 2020
  Diks Purchased

  Where i can find Admob SDK ?
• 
  Jan 6, 2020
  Diks Purchased

  On project Setting I have only 2 Tabs....1)General 2)Editor
  Only.....there is no third SKD tab
• 
  Jan 6, 2020
  Volkankutlubay Author

  There should be! Maybe they didn't add it to the free version yet. But I am sure they will soon. Could you contact them and ask them about it! I thought they should have already added it in free version already. Maybe it is different setting in Free BB version. Thanks.
• 
  Jan 6, 2020
  Diks Purchased

  Hey I see on my account my plan is "Buildbox starter"
  So im getting this problem !
  Any solution Please

• 
  Aug 24, 2019
  robertjohnson

  Hey i am having trouble setting up ads. how to set up ads? there is no documentation on that
• 
  Aug 24, 2019
  Volkankutlubay Author

  For Ads please check the Buildbox Forums with Title Buidbox 3.0 user Particles had various tutorials on integrating ads. Other than that please check this page also for integrating SDKs and Advertising. Buildbox Support Confirmed that Mopub exampe also works for Buildbox 3 so you can use Mopub mediation on that. http://help.buildbox.com/en/collections/250799-advertising-and-sdks For me I follow this tutorial and use Admob only. https://www.buildbox.com/forum/index.php?threads/buildbox-3-beta-ios-admob-banner-and-interstitial-ads-integration-with-custom-options.14590/ Thanks

• 
  Aug 21, 2019
  Faruk4

  android studio projesi halinde veriyor mu
• 
  Aug 21, 2019
  Volkankutlubay Author

  Hayır maalesef projeyi Buildbox'ta açıp export yapman gerek.

• 
  Aug 12, 2019
  mowaffag2015

  Hi ! Does the game run on Android, and is the game ready to be published because I don't want to do a reskin for it?
• 
  Aug 12, 2019
  Volkankutlubay Author

  Yes it works on Android but you need to have a valid Buildbox subscription to open and export the project for Android Studio. Also the game lags and works a bit slow on some Android devices.
• 
  Aug 12, 2019
  mowaffag2015

  Well, is the game ready to be published without a Riskin action?
• 
  Aug 12, 2019
  Volkankutlubay Author

  Yes it is ready without a resking with a Buildbox 3D software and with Android Studio. But like I said it is laggy on some Android devices.

• 
  Jul 28, 2019
  Daniel119

  Hello,
  
  Its possible with Buildbox make HTTP requests? In another words, to integrate with a RESTFUL API.
  
  Thx
• 
  Jul 30, 2019
  Volkankutlubay Author

  Hi, I am not totally sure about that. I know you can write javascripts and edit the nodes. so you actually write custom java scripts but like I said not sure about HTTP requests. Maybe write en email to Buildbox support and ask them! Thanks.
• 
  Jul 30, 2019
  Volkankutlubay Author

  https://www.buildbox.com/dev-blog-6-buildbox-3-0-javascript-api-reference-tutorials/