4 Support questions or comments

• 
  Jul 28, 2020
  Kiran10

  very impressed with this lite version pulgin now i want to buy pro version. in pro version can i get search terms suggestions if any searches few letters like "amaz" suggested category related categories like amazon prime, amazon app
• 
  Jul 28, 2020
  mkhaledche Author

  Hi Kiran
  Thanks for your comment. The feature you are asking about is related to ajax search (live search). The plugin doesn't provide it on its own, you can use ajax search lite plugin for this purpose. It's a free and the most well-known plugin but it doesn't show categories. So you will need to install a live search plugin along with the plugin.
  You will go to Archive Pages In Search settings in the WP admin dashboard, select "Display Archive Pages in Search Results" option and click save, you will see above the categories or other taxonomies or cpt or user mkapis (Archive Pages) post types that were created.
  In the live search plugin dashboard, check the enabled post types for search (typically posts and pages), make sure to add "Archive Pages" post types.
  If you want to change the description of any of the Archive Pages post type or add other synonyms to the category or archive, you can do that in "Search Queries" page in the plugin dashboard.
  If you have any question, feel free to ask 😀
• 
  Aug 1, 2020
  Kiran10

  my taxonomy name and urls both are different does it pulgin support ?
• 
  Aug 1, 2020
  mkhaledche Author

  Yes, the Pro plugin supports custom taxonomies, custom post type and user archives, you should just confirm the custom taxonomy archive you want to display is checked in the Pro plugin settings as will be shown in the documentation.

• 
  Mar 27, 2020
  mkhaledche Author

  I tested the plugin against Elementor and OceanWP and I see the redirect is working when clicking on the mkapis post in the search result. So I think you need to make sure that the category you want to display is checked as per the below screenshot:
  https://www.codester.com/static/uploads/items/14787/preview/003.jpg
  If it is checked, you can give me the name of the category you are searching for (to make sure it is not a special character issue), the list of all plugins you are using and any other custom functionalities you are adding in the theme or as a plugin extension.
  Just make sure that if you are still not satisfied, I will accept your refund request. However I see these steps essential in order to know if there is any issue to fix it and update the plugin.

• 
  Mar 27, 2020
  willwenzel Purchased

  I think this part of your code:
  //Get all mkapis posts
  $mkapis_posts = get_posts(array(
  'post_status' => 'any',
  'posts_per_page' => -1,
  'post_type' => 'mkapis'
  ));
  is making my install think mkapis are a custom post type, and adding that to the url, as it would any other custom post type, and I use custom post types. Can you write me a function that says posts of type mkapis have no archive page and shouldn't have mkapis in the url?
  
  alternatively, I'll try registering a custom post type of mkapis, and having no archive for it.
  

• 
  Mar 27, 2020
  willwenzel Purchased

  just purchased, not working. Rather, it shows archive pages in search results, but has the incorrect url for them. All category pages have a /mkapis/ directory in the url, which doesn't pull the correct page. Also, for category pages that have featured images (ecp plugin, and elementor template can do this), the thumbnail doesn't show. Nor is there any text or extract. Should I request a refund?
• View 2 more replies
• 
  Mar 27, 2020
  mkhaledche Author

  Hi Willwnezel
  I am sorry for that. For sure you can request a refund but I hope I can solve this issue. However, I would first like to know what plugins you are using as most probably this happened due to some kind of conflict with another plugin.
• 
  Mar 27, 2020
  mkhaledche Author

  Also I would like to know the theme you are using and if you are applying any custom code or functionality.
• 
  Mar 27, 2020
  willwenzel Purchased

  Sure, I'm using OceanWp with Elementor for styling. The other side of the plugin, having a query redirect to a category archive, is working fine. It's a shame you can't offer both functions simultaneously - specific queries redirect to a cat page, and others show archives in search results.
  
• 
  Mar 27, 2020
  willwenzel Purchased

  I think this part of your code:
  //Get all mkapis posts
  $mkapis_posts = get_posts(array(
  'post_status' => 'any',
  'posts_per_page' => -1,
  'post_type' => 'mkapis'
  ));
  is making my install think mkapis are a custom post type, and adding that to the url, as it would any other custom post type, and I use custom post types. Can you write me a function that says posts of type mkapis have no archive page and shouldn't have mkapis in the url?
  
  alternatively, I'll try registering a custom post type of mkapis, and having no archive for it.
  
• 
  Mar 27, 2020
  mkhaledche Author

  Well, mkapis is a custom post type which is created and which appears on the search and it should redirect to the category archive when clicking on its link. It is already designed not to have any archive.
  
  So I believe that in your case there is some issue with the conditions leading to redirect that were not fulfilled and hence the redirect is not achieved. This may happen due to the action of some plugin or the category name contains some sort of special character.
  
  So do you have any other plugin or custom code related to queries, custom post types, search, multilingual websites,... etc.?
  
  It's not a shame at all to separate between both functionalities as this will complicate the plugin much further taking many probabilities for plugins users have. Please note that tailoring a plugin for all websites is much more difficult than doing that for a single website.