22 Support questions or comments

• 
  Mar 19, 2020
  Dwight Purchased

  We are getting error while building for the iOS platform but for the android its working fine
• View 4 more replies
• 
  Mar 20, 2020
  foxgames Author

  what's your error?
• 
  Mar 20, 2020
  Dwight Purchased

  UnauthorizedAccessException: Access to the path "Users/wajidali/Desktop/RahsKitchen/Temp/StagingArea/Data/Managed/System.Runtime.CompilerServices.Unsafe.dll" is denied
• 
  Mar 23, 2020
  foxgames Author

  you should uninstall and install Unity again
• 
  Mar 23, 2020
  Dwight Purchased

  Every other project works fine. Is there any other solution?
• 
  Mar 25, 2020
  foxgames Author

  You should delete Library folder in project folder then open load project again
• 
  Mar 25, 2020
  Dwight Purchased

  I did that several times. Its not happening for Android only iOS. And also spine characters are not showing up in the game for the iOS build
• 
  Mar 26, 2020
  foxgames Author

  it's strange. I confirm that you should use Unity version 2019.2.17 to avoid these errors

• 
  Mar 5, 2020
  ch0c01d Purchased

  excuse me,about restore purchase button, there's any doc how to implement it and where should i'm put it in ?
• View 1 more reply
• 
  Mar 6, 2020
  foxgames Author

  hi, we only use non-consume for this game so you don't need restore
• 
  Mar 6, 2020
  ch0c01d Purchased

  ah okay, thanks for the info, about ads on android, seem's doesn't work in IL2CPP mode ?
  on ios work both admob and unity, on android only x32 bit, on x64 (IL2CPP) ads doesn't show
• 
  Mar 20, 2020
  foxgames Author

  I don't think so. Sometime, 32 bit or 64 bit don't effect to ads. You should try it again more times
• 
  Mar 20, 2020
  ch0c01d Purchased

  okay, thanks, i'll try it 👍

• 
  Jan 24, 2020
  Ebraralam Purchased

  Unity ads is not working in this game admob banner is working only.?
• View 3 more replies
• 
  Jan 25, 2020
  foxgames Author

  unity ads work for reward video and admob work for interstitial
• 
  Jan 25, 2020
  Ebraralam Purchased

  Yes dear banner ads is working but reward video ads not working. It's showing video ads is not ready at this moment.
• 
  Jan 25, 2020
  Ebraralam Purchased

  Yes dear banner ads is working but reward video ads not working. It's showing video ads is not ready at this moment.
• 
  Jan 28, 2020
  foxgames Author

  sometime rewarded video can not show, if you can not open it over 1-2 days. Let's me know
• 
  Feb 17, 2020
  collerli Purchased

  in my case the unity ads show but not count on operate dashboard
• 
  Mar 20, 2020
  foxgames Author

  it's a not problem in source code. I guess sometime we can not trust service in dashboard. It need more time to work exactly

• 
  Jan 19, 2020
  starbreaker Purchased

  What do each of the store purchased boosts do. They don't seem to do anything in game.
• 
  Jan 20, 2020
  foxgames Author

  hi, can you expain more detail?
• 
  Jan 20, 2020
  starbreaker Purchased

  What effect do each of the items have in the shop on the player when consumed.
• 
  Jan 22, 2020
  foxgames Author

  for shop
  -you can buy more coins by In app purchase
  -Any special effect like boost, hire manager the worker can work more quickly

• 
  Jan 14, 2020
  Виталий5 Purchased

  1. Are you planning building in Appodeal instead of Admob and Unity Ads?
  
  2. There is bug: if there are approximately more floors than 8 then in case of moving camera to the top the elevator won't be coming there till you start scrolling camera down to the bottom floors
  
  3. Is the game attached to the smartphone time? Because now when you change your time and date you can easily win and get almost unending x2 bonus. Is it possible to fix it by binding to network time/date?
• 
  Jan 19, 2020
  foxgames Author

  hi
  1.No, we only use admob and Unity Ads
  2.we will check it again
  3.No, we use time in the phone,clients want to play the game offline
• 
  Jan 19, 2020
  Виталий5 Purchased

  Hi
  Thank you for your answer
  3. But one of the game monetization is based on video ads and internet should be switched on
• 
  Jan 19, 2020
  foxgames Author

  if users don't use internet, ads don't show -> it's very normal
  btw, I like your opinion and we will update in next version
  we don't forget check issue 2 too

• 
  Jan 11, 2020
  Raphael2228 Purchased

  hello I come to you because I can't get in-app purchases and unity ads to work properly when I test via editor everything works well but when I test it on my phone via google play or nothing nothing market
  
  ps: I am sorry if the translation and bad
• 
  Jan 15, 2020
  foxgames Author

  sorry, can you send to me your apk?
  we can check the log
• 
  Jan 21, 2020
  Raphael2228 Purchased

  Hi sorry for the late reply I try as best as I can to provide you with the apk in question except that for a few days the games have crashed when we launch on mobile (Android) I try with the original version and even problem
  Hi sorry for the late reply I try as best as I can to provide you with the apk in question except that for a few days the games have crashed when we launch on mobile (Android) I try with the original version and even problem
  
  and again sorry for the bad translation

• 
  Dec 24, 2019
  vertimarketing12 Purchased

  I have purchased may I please have a psd files with art assets so I can easily reskin?
  
  Thanks
• 
  Dec 25, 2019
  foxgames Author

  it's easy, sir. Show me your asset if it's possible
• 
  Jan 10, 2020
  shoooka

  hi, we purchased it but have some problem with it,
  please sent to me your gmail account to contact with you, thanks
• 
  Jan 11, 2020
  foxgames Author

  let's me know about your issues

• 
  Dec 20, 2019
  rizkikukekoo

  Why I did not find the back button in this game. I use Redmi Note 7, when I press the back button it doesn't work either, so I can't get out of this game unless I use the 'Home' button
• 
  Dec 20, 2019
  foxgames Author

  hi, we don't implement back button for this game

• 
  Nov 17, 2019
  Alex113 Purchased

  Hello i have a problem i have some warnings:
  
  Assets\Scripts\Notification.cs(13,15): warning CS0649: Field 'Notification.warning' is never assigned to, and will always have its default value null
  249 Warnings like this.
  
  and i habe 3 Errors:
  1. Invalid serialized file version. File: "C:/Users/.../Desktop/Neuer Ordner (2)/IdleRestaurant_ver1.0/IdleRestaurant_Src/resources/unity_builtin_extra". Expected version: 2019.1.5f1. Actual version: 2018.3.7f1.
  
  2. Invalid serialized file header. File: "resources/unity_builtin_extra".
  
  
  3.Unknown error occurred while loading 'resources/unity_builtin_extra'.
  
  
  
• 
  Nov 20, 2019
  foxgames Author

  please ignore them, sir. No problem when you build or work with project
• 
  Dec 26, 2019
  Ahmed182

  hi sir can you gave me your gmail

• 
  Nov 12, 2019
  Ebraralam Purchased

  I`m Trying to Open this project in Unity 2019.but there an error is coming during project opening.
  
• View 6 more replies
• 
  Nov 12, 2019
  foxgames Author

  hi, please tell me about your problem. Did you open it by unity 2019.2?
• 
  Nov 13, 2019
  Ebraralam Purchased

  Yes, i have been open it in unity 2019.2 .
  but here one error is showing (Build target directory for androidplayer does not exixt.so please help me out about this issue.
  
• 
  Nov 13, 2019
  foxgames Author

  You missed to install Android package for Unity. Please use Unity Hub to install Unity, please remember add Android pack . If you can not install, we can check it via team view
• 
  Nov 20, 2019
  Ebraralam Purchased

  When i`m Try to open this project in unity then errer showing.
  (Meterials not set for atlas assets: Factory_Mainchar_01_Atlas)
  please help me for that.thanks
  
• 
  Nov 24, 2019
  Ebraralam Purchased

  please help me out for this issue
• 
  Nov 25, 2019
  foxgames Author

  did you install unity 2019.2?
• 
  Nov 25, 2019
  Ebraralam Purchased

  Yes,
  After that this error is showing
  (Meterials not set for atlas assets:factory_mainchar_01_atlas)
• 
  Nov 30, 2019
  Ebraralam Purchased

  dears please help me out for this.
  
• 
  Jan 4, 2020
  foxgames Author

  you can ignore this issues and build normally