10 Support questions or comments

• 
  Aug 6, 2021
  java1001 Purchased

  Hi,
  Do you send me new version ? Thanks
• 
  Aug 6, 2021
  foxgames Author

  inbox me,please

• 
  May 20, 2020
  rburns50 Purchased

  Lots of bugs (as already reported) - game over screen not always returning to menu correctly and locking the game up - the level bar does not work at all, lots of missing scripts and missing references, if you fail a level will nearly always hang with no option but to close the game and restart (usually with DOTWEEN issues).
  
  Can we please get this template tidied up and updated - its really frustrating and as it stands unusable.
• View 5 more replies
• 
  May 21, 2020
  FrederickStaff

  @foxgames please help rburns50 as soon as possible.
• 
  May 21, 2020
  foxgames Author

  let's me check it again
  
• 
  May 21, 2020
  rburns50 Purchased

  Thank you appreciated - also, the continue option (reward ad) does not work or show either. Sometimes, when you can restart - the score remains the same as the last session instead of resetting to 0 again!
  
• 
  May 21, 2020
  foxgames Author

  we willl support update version in next if we dectect any issues in this project
• 
  May 21, 2020
  foxgames Author

  @rburn50: the bugs are fixed, can you send me message to get update soon?
• 
  May 21, 2020
  rburns50 Purchased

  Thank you - yes, I have sent you a message so hopefully you have that
• 
  May 21, 2020
  rburns50 Purchased

  It the update being uploaded?
• 
  May 22, 2020
  rburns50 Purchased

  Updated package major improvement thank you - good support and prompt too.

• 
  Apr 14, 2020
  Johkuf Purchased

  Almost nothing really works. I can't change levels. And when I play the game only the first level is available to play.
  
  Please help me.

• 
  Mar 31, 2020
  Najwa1

  the demo app always forced close

• 
  Jan 21, 2020
  Yassine122

  hello sir ... my project won't open, editor error I get a bug and they tell me to report the bug, please am stalk here
  

• 
  Jan 20, 2020
  feliciajean Purchased

  Hello, I have unity 2019.2.18f1 and I tried to open this game but it crashes the software. Please help me get this working. Do I have to install a different version of Unity?
• View 1 more reply
• 
  Jan 21, 2020
  foxgames Author

  It work well in my machine. I am using Mac OS. Are you using Window?
• 
  Jan 21, 2020
  feliciajean Purchased

  Yes I am using windows 10 pro 64bit.
• 
  Jan 22, 2020
  foxgames Author

  we will bring project to window and check it again. Sorry because we open it by Mac OS and no problem
• 
  Jan 22, 2020
  feliciajean Purchased

  Thank you. Let me know if I need another download.

• 
  Jan 18, 2020
  raltun Purchased

  Lots of script is missing! please fix!
• View 2 more replies
• 
  Jan 20, 2020
  foxgames Author

  hi
  any object missed scripts but no problem. Can you share me screen shoot?
• 
  Jan 20, 2020
  raltun Purchased

  https://paste.pics/b8a663339298a52519f0f7d2f47a07e8
• 
  Jan 21, 2020
  foxgames Author

  no problem, sir. Ignore them, you still run the game normal
• 
  Jan 22, 2020
  raltun Purchased

  please fix CheckSecondChance logic. Its not working
• 
  Jan 22, 2020
  raltun Purchased

  OnShowVideoButton must show a rewarded video and then user can continue the game

• 
  Jan 18, 2020
  nasermetani Purchased

  Hello, please email me [email protected], there's some game objects script missing
• 
  Jan 20, 2020
  foxgames Author

  hi
  any object missed scripts but no problem. The game run normal. Can you share me screen shoot?
• 
  Jan 20, 2020
  nasermetani Purchased

  email me so i can share it with you
• 
  Jan 21, 2020
  foxgames Author

  I will email you soon

• 
  Jan 15, 2020
  Yizus17 Purchased

  i have de next error wen tray to open the project.
  
  Read from location 0000000000000010 caused an access violation.
  
  Context:
  RDI: 0x0000004b214eea90 RSI: 0x0000000000000000 RAX: 0x0000004b214eea40
  RBX: 0x0000004b214eeb30 RCX: 0x0000000000000000 RDX: 0x0000000000019820
  RIP: 0x00007ff7eb28d4a0 RBP: 0x0000004b214ee9c9 SegCs: 0x0000000000000033
  EFlags: 0x0000000000010202 RSP: 0x0000004b214ee920 SegSs: 0x000000000000002b
  R8: 0x00000192dd22c720 R9: 0x00000192dd575e10 R10: 0x00007ff7eeea5850
  R11: 0x0000004b214ee610 R12: 0x0000000000000000 R13: 0x00000192e3e99e60
  R14: 0x0000000000000000 R15: 0x00007ff7f1446718
  
  
  Bytes at CS:EIP:
  0f 10 41 10 0f 11 45 af 48 8b cf e8 10 a1 ff ff
  
  Mono DLL loaded successfully at 'G:\Unity\Editor\2019.2.9f1\Editor\Data\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll'.
  
  
  Stack Trace of Crashed Thread 15900:
  0x00007FF7EB28D4A0 (Unity) PAL_Thread_SupportsThreads
  0x00007FF7ECC48CD8 (Unity) PAL_Thread_YieldExecution
  0x00007FF7ECC4E313 (Unity) PAL_Thread_YieldExecution
  0x00007FF7EB5160C3 (Unity) PAL_Thread_SupportsThreads
  0x00007FF7EB5164FA (Unity) PAL_Thread_SupportsThreads
  0x00007FF7EB5162D5 (Unity) PAL_Thread_SupportsThreads
  ERROR: SymGetSymFromAddr64, GetLastError: 'Se ha intentado tener acceso a una dirección no válida.' (Address: 00007FF7EA192EC5)
  0x00007FF7EA192EC5 (Unity) (function-name not available)
  0x00007FF7ECC5C96E (Unity) PAL_Thread_YieldExecution
  0x00007FF7EB2918B7 (Unity) PAL_Thread_SupportsThreads
  0x00007FF7EAD0162B (Unity) PAL_Thread_SupportsThreads
  0x00007FF7EB5A8063 (Unity) PAL_Memory_Free
  0x00007FF7EE24B652 (Unity) InitializeNvCloth
  0x00007FFF4B357974 (KERNEL32) BaseThreadInitThunk
  0x00007FFF4D36A271 (ntdll) RtlUserThreadStart
• View 4 more replies
• 
  Jan 16, 2020
  foxgames Author

  please ignore them, just any warning and your game run normal
• 
  Jan 16, 2020
  Yizus17 Purchased

  But i cant open the project to edit
• 
  Jan 16, 2020
  Yizus17 Purchased

  But i cant open the project to edit
• 
  Jan 16, 2020
  foxgames Author

  did you try unity 20192.2.17f? This version is very good
• 
  Jan 16, 2020
  Yizus17 Purchased

  Yes, i try. But the error persist. I am searching for a solution on web but nothing. My os is windows 10, and install unity using unity hub. I don't have another computer to tray. Please help me!!!!
• 
  Jan 16, 2020
  Yizus17 Purchased

  I can open a new project without problems.
• 
  Jan 20, 2020
  foxgames Author

  hmm....can you contact to me any messages? we can use teamview to check

• 
  Nov 14, 2019
  codemindedsolutions

  from level 3 onwards restart button not showing when game over
• 
  Jan 20, 2020
  raltun Purchased

  check Hiearchy - Generator > Second Chance missing objects. I fix it manually