1 Support questions or comments

• 
  Nov 9, 2020
  Meirgame Purchased

  Greetings,
  We purchased the game (some time ago) because it looked good to us and we wanted to use it for our site.
  But unfortunately, there are several bugs in the game because of which we can not use it.
  for example:
  1. A lot of times the ball goes off the board, and in fact the game gets stuck for a while. This is not supposed to happen.
  2. It also happens sometimes that at the beginning of the level some of the dominoes fall even before the player has performed any action. Maybe they are affected by what particles are from the previous level.
  3. And it also happened to me several times that the phase started and the ball flew by itself, dropped pieces and came off the board without me performing any action.
  These are hard bugs, I tried to fix myself but it seems complicated.
  I checked the latest version you uploaded, and saw no change.
  Can you fix these bugs?
  We look forward to your reply.
  Thank you
• 
  Nov 10, 2020
  ClawbearGames Author

  Hi, first of all, thank you so much for purchasing our template. And very sorry for the bugs that you're facing.
  Bug 1: Yes, in the development, we faced something like that but at the end, it's already fixed (or we didn't test enough). Please sent a video of the bug over our email so we can take a closer look.
  Bug 2: Yes, this bug happen when you designing level, atleast 2 of the dominos overlap each other or the domino overlap with the ground under it. That trigger the fall. Please check the levels that has that bug carefully.
  Bug 3: Hmmm..we didn't know about this bug. Can you record a video of it ?
  Thanks and again, very sorry for any inconvenience.