19 Support questions or comments

• 
  Feb 18, 2021
  Innocent2

  can i get demo app?

• 
  Feb 2, 2021
  gadgetsx Purchased

  Hello, LubuTeam can I know when will we get the updated version of this app ?
• 
  Feb 3, 2021
  LubuTeam Author

  Hello we have updated a new version on January 22, 2021.
  New version :
  Fix crash errors on Android 6.0 devices
  Fix crash errors on Android 7.1.1 devices
  Fixed a bug where Crash was shot when recording in landscape mode.
  Edit the operating logic of the Floating Brush, ScreenShot
• 
  Feb 3, 2021
  gadgetsx Purchased

  Thank You

• 
  Jan 11, 2021
  gadgetsx Purchased

  Hello LubuTeam, I need a refund for this application or update the application, the main reason for the refund are:
  
  1. The application is not upto date, I mean it's not for latest version of android.
  2. The app only works in these android apis 26,27,28,29, in other api levels the crashes after asking the permissions.
  3. Misguiding users, as you have mentioned in the information section that the app works on Operating Systems Android 7.0, Android 8.0, Android 9.0, Android 10.0, Android 5.0, Android 6.0, but it does not work on all the specified operating systems.
  4. The code is not well written there are lots of improvement you need to make.
  5. the app literally crashes every time I open it on android levels below 29.
  
  Thanks you.
• View 5 more replies
• 
  Jan 11, 2021
  LubuTeam Author

  Hello,
  I have a question, is Google Play required to update to API 30?
  To report a bug please tell us the name of the device you used to test? Android .
  Please be patient Codester allows us 2 days to answer your questions.
  The decision to purchase is yours, you have to check it before you buy so when something goes wrong you have to stay calm and work with us to solve it.
  Best regards
• 
  Jan 11, 2021
  gadgetsx Purchased

  ok well how should I report you as you are not giving reply to any of our messages
  
• 
  Jan 11, 2021
  gadgetsx Purchased

  is there any to contact you like discord, WhatsApp, Skype ??? I need to talk as this messaging and replying can take long time if we can talk it's easy to explain you the bugs
• 
  Jan 11, 2021
  LubuTeam Author

  Contact with us skype : live:.cid.fc3ec7c24ef86ec1
• 
  Jan 11, 2021
  gadgetsx Purchased

  can I contact now or at what timings can I contact you
  
• 
  Jan 11, 2021
  LubuTeam Author

  You can contact me now. It's 10 o'clock at night in our country
• 
  Jan 17, 2021
  dusk79

  @Gadgetsx: Did you manage to work it out with LubuTeam? Is there any version coming soon or you went for a refund?
• 
  Sep 14, 2021
  mohmedezz Purchased

  What does the new update contain?

• 
  Jan 11, 2021
  gadgetsx Purchased

  Hi there, App is not working on android api 9 below and you have not replied to the previous msg too. I hope I get a quick reply
• 
  Jan 11, 2021
  LubuTeam Author

  API 9?
• 
  Jan 11, 2021
  LubuTeam Author

  API 9?

• 
  Jan 10, 2021
  gadgetsx Purchased

  Hello can you update the app for api 30
• View 4 more replies
• 
  Jan 11, 2021
  dusk79

  I doubt Mr LubuTeam can update the app to api 30. As you can see , I also purchased this app, and it is using a lot of old / legacy code, like for the Camera it targets api 26. Let us see if he answers you question. As an Android developer, I can say the code is in very bad shape - I have a lot of errors while runing the app - for instance the Camera library is throwing exceptions while in landscape mode. Also the binding between the different services is also throwing exceptions when stopping the recording. Lubuteam has a lot of fixing to do to make this source code into a stable product.
• 
  Jan 11, 2021
  gadgetsx Purchased

  Yeah, there are lot of crashes happening too. The product is completely unstable it only works from api level greater that 26 (I have tested it), actually it should work for below api level 26, due to the internal audio recording feature which is only supported from android api 25 and above, but LubuTeam should have handle the exceptions and which may lead to less crashes. And they are not replying to any of the messages. Do you think they will update the app or provide a refund ??
• 
  Jan 11, 2021
  gadgetsx Purchased

  I suggest dusk79, change the minsdkversion to 26 under api 26 the app is crashing
• 
  Jan 11, 2021
  LubuTeam Author

  Hello,
  I have a question, is Google Play required to update to API 30?
  To report a bug please tell us the name of the device you used to test? Android .
  Please be patient Codester allows us 2 days to answer your questions.
  The decision to purchase is yours, you have to check it before you buy so when something goes wrong you have to stay calm and work with us to solve it.
  Best regards
• 
  Jan 11, 2021
  dusk79

  Hello LubuTeam,
  I agree that API 30 (Android 11) is out of the question as on the ScreenRecorder listing the latest version listed is Android 10. So target-api:29 is fine!
  Still there are quite a lot of bugs, which are visible once you start testing the app.
  And I saw the bugs before I purchased, as I am pretty sure these are easy to fix, so I will expect you to fix them.
  If I have written to you before I bought, you would not pay attention to my list of bugs.
  I hope that now that I am a customer, you will address the bugs, once I give you a list.
  Is that right?
• 
  Jan 12, 2021
  LubuTeam Author

  Hello, You were right we should ignore Android 11, we will have an update when android 11 is officially popular. For other errors please contact us and report them. We are still here to support our customers.
• 
  Jan 12, 2021
  LubuTeam Author

  Contact with us skype : live:.cid.fc3ec7c24ef86ec1

• 
  Nov 2, 2020
  johnyahrh

  Demo Apk ?
• 
  Nov 4, 2020
  LubuTeam Author

  Hi bro,
  https://mega.nz/file/G2ZhSCZJ#SUxXk5SR04Zp6-l0xu25Tzwe-bjHwCYojSMg2l_jx4s

• 
  Sep 7, 2020
  Subhash4 Purchased

  Hi - what is the SDK version for this app?
• 
  Sep 7, 2020
  LubuTeam Author

  Hi, this app use sdk 29.

• 
  Jun 22, 2020
  FavoritUra Purchased

  Good day! Please send a link to the demo apk. Link to gp is not working
• 
  Jun 24, 2020
  LubuTeam Author

  HI, https://mega.nz/file/72wRXTiY#-CEtWAPGOUQ5WKU5mJ65D4BcdtTMFoNikHLNZuippPQ
• 
  Jun 24, 2020
  LubuTeam Author

  I have just uploaded the latest version. There may be a day or two before the session admin will update it. Please wait
• 
  Jul 17, 2020
  Themeplaza

  nice product

• 
  Jun 10, 2020
  Roger777

  uff Muy costosa