26 Support questions or comments

• 
  Feb 14, 2021
  tjone Purchased

  I sent you an email, please reply to me.
• 
  Feb 14, 2021
  tjone Purchased

  I run the program with a lower version of unity, but I cannot understand the instructions in creating a level. I want to change the words in the existing level，How do I change it?

• 
  Feb 12, 2021
  Masif Purchased

  Hey, how to disable and remove the IAP ?

• 
  Jan 25, 2021
  brusgameshop Purchased

  Do you have plans to add language selection?

• 
  Jan 11, 2021
  Muhammad377 Purchased

  German Language Support?
• View 5 more replies
• 
  Jan 11, 2021
  bimbimnet Author

  Yes, the game supports the German alphabet
• 
  Jan 11, 2021
  Muhammad377 Purchased

  You can Change the language or I can do it self?
• 
  Jan 11, 2021
  bimbimnet Author

  Hi, You will do it yourself. Just edit the text file content level into German
• 
  Jan 11, 2021
  Muhammad377 Purchased

  If you can do it for me i perchease this now i need in German?
• 
  Jan 12, 2021
  bimbimnet Author

  Sorry, I don't speak German, you can do it yourself. If there is a problem, we will support
• 
  Jan 12, 2021
  Muhammad377 Purchased

  Can You Please tell me how can i change words in German?
• 
  Jan 12, 2021
  bimbimnet Author

  Please email us : [email protected] for best support
• 
  Jan 26, 2021
  Muhammad377 Purchased

  Sorry dear pay buttons is not working after upload to playstore ?

• 
  Jan 10, 2021
  Kumar21 Purchased

  This is working only in 2018.4.12? i try 2019 ver not working can you help me
• View 3 more replies
• 
  Jan 10, 2021
  bimbimnet Author

  The project we developed on Unity 2018.4.12f1 ,so we recommend you to use the same version as us
• 
  Jan 15, 2021
  Muhammad377 Purchased

  s\WordSwipe\Scripts\Game\GameController.cs(65,15): warning CS0414: The field 'GameController.levelCompleteCount' is assigned but its value is never used
  
  How to resolve this?
  
• 
  Jan 15, 2021
  bimbimnet Author

  Just a warning, you can ignore it
• 
  Jan 18, 2021
  Muhammad377 Purchased

  My buying option is not working all things are good when click on by any thing not Work?
• 
  Jan 18, 2021
  bimbimnet Author

  In-app purchases only work once your app has been publish to Google Play.
• 
  Jan 26, 2021
  Muhammad377 Purchased

  Sorry dear pay buttons is not working after upload to playstore ?
  

• 
  Jan 8, 2021
  brusgameshop Purchased

  Hi, I want to buy this app, this app only has 1 language and can't I add more? Don't have a language selection in the in-game menu?
• 
  Jan 9, 2021
  bimbimnet Author

  Hi, This game supports multiple languages meaning you can translate to other languages (Text UI, Chapter, level), it doesn't have the option to selection languages.
• 
  Jan 9, 2021
  brusgameshop Purchased

  I want to buy this game, but I need the game to support localization into other languages, depending on the language on the device, so that people from different countries can play it, but now it turns out that the game is only for one language, add localization and I immediately buy this game
• 
  Jan 11, 2021
  brusgameshop Purchased

  Hi, can you add a language selection for this game?

• 
  Dec 12, 2020
  Kumar21 Purchased

  hey its possible to remove in app option?
• 
  Dec 12, 2020
  bimbimnet Author

  Yes, it possible
• 
  Dec 12, 2020
  Kumar21 Purchased

  what is your mail id sir? i send one mail still u not reply can you check [email protected]
• 
  Dec 12, 2020
  Kumar21 Purchased

  if i buy can you help me to remove in app option? via anydesk

• 
  Nov 14, 2020
  boydbailey2011 Purchased

  I just built the game and all works fine except the google ads aren't showing. I've followed the instructions and updated the appid, interstitial ad id, and rewarded video id. Is there anything extra I need to do? I am building for ios.
• 
  Nov 16, 2020
  bimbimnet Author

  You can check the test ad by replacing the ios device id in the AdmobController.cs (AddTestDevice) file.

• 
  Oct 21, 2020
  Jan21 Purchased

  Hi, I have bought this game, and it looks good. I would like how I can transalte the text. Like 'Exra Words', 'Close', Extra words you've found in this leve'
  I can't see anything about it in the documentation, and i'm not that good in Unity yet.
  
  Also, is it possible to turn of the splash screen?
  
  Thanks!
• 
  Oct 22, 2020
  bimbimnet Author

  I have sent you a message
• 
  Oct 24, 2020
  Jan21 Purchased

  Thanks! I have problem with my old email address, can I bother you to send a copy to post(a)klypa.org
  Thank you, and have a nice day
• 
  Nov 2, 2020
  Jan21 Purchased

  Hi, please send the instructions again. I think I have resolved the problems with my email
  jan.andregetonline.no
  Thank you, and have a nice day!

• 
  Oct 21, 2020
  mahmodsabry Purchased

  can it support unity ads and firebase analytics?
• 
  Oct 21, 2020
  bimbimnet Author

  Sorry, this game only support Admob ad network