24 Support questions or comments

• 
  2 months ago
  stektek

  is there a saas feature ?
• 
  2 months ago
  ctogether Author

  Right now there is no payment integration but you can use it as SaaS, multi users supported

• 
  3 months ago
  rabol

  Hi
  
  Will this work on a server running php 8.3 or php 8.4?
• 
  3 months ago
  ctogether Author

  Hi,
  
  Script is compatible with PHP version 7.3 and above
  
  Best compatibility is guaranteed with PHP version 7.3 which most of our clients using
  
  You may use also PHP 8.3 or 8.4 but this may require Lumen framework update
  
  In future versions we also plan to include lumen framework update in our package but currently we don't have defined exact date when update will be released
  
  Thanks
• 
  3 months ago
  rabol

  ok - I'm not sure that it's a good idea to run on a php version that is outdated, and have potential security issues and Lumen 8 cannot run on php 8.3/8.4.
  
  I'll wait

• 
  7 months ago
  lukasdedic Purchased

  Hi, can you help me to install this script ? i use cpanel but every time if i click install just blank page
  
  i also try manual install
• 
  7 months ago
  ctogether Author

  Hi,
  
  Try follow this guide: https://cryptolumi.com/docs/documentation/
  
  On troubles let me know via support email, will do my best to help you.
  
  Thanks!

• 
  7 months ago
  multibizz113 Purchased

  hello, SyntaxError: Unexpected end of JSON input
  when tried to register an account , installed the script here
  https://app.prometheusai.tech/bot/#/register
  please check it for me
• 
  7 months ago
  ctogether Author

  Hi,
  
  I see server error 500, try disable mod security on server and check if all API configs are properly entered.
  
  Contact me via email with logins to check a bit more in detail what happening on your server.
  
  You are welcome!

• 
  9 months ago
  lukasdedic Purchased

  Hi , do you plan any future updates ?
  
  Binance trading etc ?? I want to buy but without Binance is not make any sense
• 
  9 months ago
  ctogether Author

  Hi,
  
  Only AscendEX exchange is supported currently for bot functionality.
  
  Thanks
• 
  9 months ago
  lukasdedic Purchased

  Oh , but I asking simple question - Do you have plan to update ?
• 
  9 months ago
  ctogether Author

  Hi,
  
  We have plans to add more exchanges support, but are limited by budget/resources so can't guarantee.
  
  There is also no huge benefit, since support for currencies are similar or even better by ascendex.
  
  Thanks
  
  
  

• 
  9 months ago
  axxies

  Does it support multi users/accounts? Say that I want to let my brothers use it too on their own accounts, is that possible?
• 
  9 months ago
  ctogether Author

  Yes, multiple accounts supported

• 
  9 months ago
  axxies

  How are the updates of prices done? A regular crontab job can only execute once per minute as the fastest.
• View 2 more replies
• 
  9 months ago
  ctogether Author

  We primarly using Ascendex exchange API to get latest prices
• 
  9 months ago
  axxies

  I understand, but you still need to refresh frequently, or? How often are the prices updated?
• 
  9 months ago
  ctogether Author

  Cronjob on your server executing transactions, so when you configure cronjob you actually define this interval by your needs. Usually we set this to few minutes.
• 
  9 months ago
  axxies

  Ok, so that means a minimum of one minute.
  
  Thanks! Interesting script!
• 
  9 months ago
  ctogether Author

  With some tricks you can define it even lower, but usually no need for that.
  
  You are welcome!

• 
  Aug 6, 2023
  Ebenesh

  this bot will work in Binance and if I purchase you can setup in my server
• 
  Aug 6, 2023
  ctogether Author

  Hi,
  
  Bot works only with Ascendex exchange.
  
  Yes you can install it on your server.
  
  You are welcome!
• 
  Aug 6, 2023
  Ebenesh

  ok
  

• 
  Mar 27, 2023
  walidriachy

  can it be optimized to workj for binance and bybit ?
  can you also add future ?
  can it be integrated with Trading view signals ?
  like opening a trade based on a signal in trading view
• 
  Mar 28, 2023
  ctogether Author

  Hi,
  
  Possible with custom coding.
  
  You are welcome!

• 
  Jan 15, 2023
  Safiyu

  The Bot is buying New arrived coins instantly at first listing price?
• 
  Jan 16, 2023
  ctogether Author

  Bot just informing you instantly about new arrived coins, then you decide if you want to buy those