24 Support questions or comments

• 
  Jul 14, 2023
  dragonhordellc

  Question i would like to add a field to KYC where do i add all the required information?
• View 1 more reply
• 
  Jul 14, 2023
  dragonhordellc

  I tried to email you but its saying blocked. So i would like to add 3 boxes.
  Box 1 - Dropdown box asking. "Type of I.D." Drop down will include "Drivers License, Passport, State ID"
  Box 2 - if Drivers License or State ID is selected then 2 boxes ask for front and back of ID picture upload. If Passport is Selected then the Single Identity Verification box is fine.
  Box for Address Verification - The Address Verification Box can stay the same.
  Box 3 - Very last box for 9 digit Social Number.
• 
  Jul 15, 2023
  TrickyCode Author

  You need to modify code for adding new fields in KYC.
• 
  Jul 15, 2023
  dragonhordellc

  i get that but what files do i edit where are they located? how do i get the code to show up properly like the current 2 boxes do and stay there when verified like current code has?
• 
  2 months ago
  Pradeepan

  These are standard procedure for taking KYC like front and back of a document. is it there now

• 
  Jul 14, 2023
  stevebankz

  Hello, Can this script be used for more than one website ?
• 
  Jul 14, 2023
  TrickyCode Author

  Single license allowed for using single domain. If you need to use on multiple domain then you need to purchase multiple license.
• 
  Jul 14, 2023
  stevebankz

  How to purchase multiple licence ?
• 
  Jul 14, 2023
  TrickyCode Author

  Every time you need to purchase this system when you want to install this system on your new domain.

• 
  Jul 13, 2023
  burrowsm791

  Hello, can the user photo be changed? it's not working on the demo so I want to confirm. Thank you
• 
  Jul 13, 2023
  TrickyCode Author

  Yes you can change user photo.
  
  It's disabled in demo.
• 
  Jul 14, 2023
  burrowsm791

  Thanks for your response. Will it update on the user account dashboard also instead of the avatar?
• 
  Jul 14, 2023
  TrickyCode Author

  Yes exactly

• 
  Jul 10, 2023
  dragonhordellc

  Hello i have purchased from CodeCanyon when it was there. I have a small issue. I have updated the Language menu 3 different ways now and its not keeping the updated Language changes.
  Ways i have attempted to update first,
  1. In the Language edit on the script,
  2. in the actual file location "resources/language"
  3. Downloading the File, editing it, Rename Original file, then uploading it again. It is not keeping the changes.
  ADVISE PLEASE! Before i got the update it was letting me update the language and now its not keeping it.
• 
  Jul 10, 2023
  TrickyCode Author

  It should work if you update from Language edit menu. If you still have issue then you can send support email.
• 
  Jul 11, 2023
  dragonhordellc

  where do i send support email to? it’s still not working.
• 
  Jul 11, 2023
  TrickyCode Author

  [email protected]

• 
  Apr 28, 2023
  Helloq Purchased

  Hi TrickCode
  
  Thank you for your Script ...
  
  but unfortunately after installing everything and the script works perfectly. I log out of my admin panel without disabling google recaptcha and it was not working perfectly. so now am stucking how to log in and disable .
  
  is there any manualy way i can enter in the code and disable ,please refer me the code is on which file .?ok thank you
• 
  Apr 29, 2023
  TrickyCode Author

  You can send support email to [email protected]

• 
  Apr 21, 2023
  hallanaija Purchased

  Hi TrickyCode
  I have purchased this script in codecanyon but the download link is no longer there.
  Kindly check your email and reply to me ASAP. my website is not opening.
  

• 
  Apr 16, 2023
  jaydenthe Purchased

  hello i just bought your Template, but it is not up to date to what you have now. Please
• 
  Apr 16, 2023
  TrickyCode Author

  Replied to your email.

• 
  Apr 10, 2023
  oniovo

  Hi TrickyCode
  I have purchased this script in codecanyon but the download link is no longer there.
  Is there a way you can send me the download link or file?
  
• 
  Apr 10, 2023
  oniovo

  Where is the support email to send my purchase key?
• 
  Apr 10, 2023
  TrickyCode Author

  Send support email from codecanyon.
• 
  Apr 10, 2023
  TrickyCode Author

  [email protected]

• 
  Apr 9, 2023
  nanakwame

  I bought this script on codecanyon a few months ago but I realized its been removed from the page and can't contact you there. I need some support with the SMS setup. It doesn't seem to work, dont know if am doing something wrong. Will be glad to hear from you
• 
  Apr 9, 2023
  TrickyCode Author

  Hi, Send support email with your purchase key for any assistance.
• 
  Apr 16, 2023
  nanakwame

  Which email address can I send to please?
• 
  Apr 16, 2023
  TrickyCode Author

  [email protected]

• 
  Mar 9, 2023
  OULAI

  Hello If possible you use the following API https://docs.awdpay.com/ on the script that would be great thank you
• 
  Mar 9, 2023
  TrickyCode Author

  Thank you for your suggestion.