16 Support questions or comments

• 
  Jul 5, 2023
  technoigniters

  Hello Tech Team,
  Could you please check demo login, this is not working for me.
  
  https://www.invoice.bigeweb.com/
  Username: admin
  Password: Admin1234
  
  This is taking long time to load.... but it does not get login. Please check this issue. Thanks a lot.
  
• 
  Jul 5, 2023
  delyn12 Author

  Good day to you and sorry for the late response. We are sorry that the demo is taking time to load. This is because Our server has lots of traffic which caused the slow move. We have rectify this problem and now you can access the demo. Thank you

• 
  Jul 5, 2023
  CatalystLabs

  Is this a multi-company app?
• 
  Jul 5, 2023
  delyn12 Author

  Good day to you. May I know what do you mean by multi-company. This software can be installed on your hosting and access all your staffs based on the authentication Laravel given and also you need to register their login details from your end.
• 
  Jul 6, 2023
  CatalystLabs

  What I mean by multi-company is SaaS solution. I understand that this solution is for for just one company, correct?
• 
  Jul 6, 2023
  delyn12 Author

  Yes for a single company. if you have multiple company then you have to upload the script on each of your company subdomain.

• 
  Jul 3, 2023
  obiefuna

  Your trial will end in 30 days. Subscribe now to keep your membership active !.
  How do i remove this please?
  
• 
  Jul 3, 2023
  delyn12 Author

  May I know have you purchase the system or you are checking the demo before you purchase.
• 
  Jul 3, 2023
  delyn12 Author

  Because trial is for our own system which we do on monthly subscription for other people. If you purchase the full source code on codester, your system will not be based on monthly subscription. It will be based on life time.

• 
  Jul 3, 2023
  obiefuna

  Please what is the super admin password..am trying t login but no way
  
• 
  Jul 3, 2023
  delyn12 Author

  Do you mean for the demo?
• 
  Jul 3, 2023
  delyn12 Author

  username is admin and password is Admin1234

• 
  Oct 27, 2022
  Abdul96 Purchased

  Hi
  I just bought your invoicing system.
  I have tried to install the software but i can't find the Emitech_sql file.
  Plese help
• View 11 more replies
• 
  Oct 27, 2022
  delyn12 Author

  Good Morning, Do you see a file inside called Invoice_database? do upload this to your database. That is the Emitech_sql file. The name was replaced
• 
  Oct 27, 2022
  Abdul96 Purchased

  where is the Emitech_sql file?
  I have tried adding the database to invoice_database to my database but i keep getting errors
  
• 
  Oct 27, 2022
  delyn12 Author

  May i know what error are you getting?
• 
  Oct 27, 2022
  delyn12 Author

  There is invoice_database.sql in the folders you downloaded, Upload this to your database. That is the database structure and your server should be running.
• 
  Oct 27, 2022
  Abdul96 Purchased

  https://prnt.sc/PHpgu-Mt4nfx
• 
  Oct 27, 2022
  delyn12 Author

  oh i see
  Can i have your email to send you another sql?
• 
  Oct 27, 2022
  Abdul96 Purchased

  sure. its [email protected]
• 
  Oct 27, 2022
  delyn12 Author

  Database has been sent to you successfully.
• 
  Oct 28, 2022
  Abdul96 Purchased

  Hi. Should i add this to the existing website database? Or should I create a new database and add your database to the new database?
  
• 
  Oct 28, 2022
  delyn12 Author

  Hi good evening, Did you have the database before? if yes you can drop all table and upload the new one which i just emailed you yesterday.
• 
  Oct 28, 2022
  Abdul96 Purchased

  So i created a new database and imported yours into it.
  I sitll got this error:
  https://prnt.sc/6Xd5mCzTRp9r
• 
  Oct 28, 2022
  Abdul96 Purchased

  I crated a new database and imported directly and even then i get this message:
  SQL query: Copy
  
  
  --
  -- Database: `meetclan_invoice_system`
  --
  
  -- --------------------------------------------------------
  
  --
  -- Table structure for table `accounts`
  --
  
  CREATE TABLE `accounts` (
  `id` bigint(20) UNSIGNED NOT NULL,
  `name` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `number` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `type` varchar(255) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
  `balance` double(15,2) DEFAULT NULL,
  `created_at` timestamp NULL DEFAULT NULL,
  `updated_at` timestamp NULL DEFAULT NULL
  ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;
  MySQL said: Documentation
  
  #1046 - No database selected
• 
  Oct 28, 2022
  delyn12 Author

  This is because you are not doing it correctly. You need to open phpmyadmin, then click on the database which you want to import this to. Then select import and then click on upload, select the folder which i sent to you via email. It should be working fine. Alternatively if you want me to connect with your system vie anydesk to help you with this. Download anydesk, Open it and send me your id through this email [email protected]
• 
  Oct 30, 2022
  delyn12 Author

  Good evening to solve the problem which you shared on email, you can ignore this if the problem has been resolved
  Go to this folder
  vendoremitechinvoicesrcHelpers
  replace this code your site should be okay
  
  if(!function_exists('INVOICE_NUMBER'){
  function INVOICE_NUMBER(){
  $inv_id = invoice::orderBy('id', 'desc'
  ->first();
  
  $inv_letters = template_setting::where('key', 'invoice settings'
  ->select('prefix', 'suffix', 'starter'
  ->orderBy('id', 'desc'
  ->first();
  
  if($inv_id){
  $id = $inv_id -> id;
  }else{
  $id = 0;
  }
  
  
  if($inv_letters && $inv_letters -> starter){
  $starter = $inv_letters -> starter;
  }else{
  $starter = 0;
  }
  
  if($inv_letters && $inv_letters -> prefix){
  $prefix = $inv_letters -> prefix;
  }else{
  $prefix = '';
  }
  
  if($inv_letters && $inv_letters -> suffix){
  $suffix = $inv_letters -> suffix;
  }else{
  $suffix = '';
  }
  
  $x = 0;
  while ($x <= $id){
  $invoiceNo = "$prefix".$x + $starter."$suffix";
  $x++;
  }
  return($invoiceNo);
  }
  }

• 
  Oct 17, 2022
  akycow Purchased

  Email Configuration don't work. What to do about it?
• View 1 more reply
• 
  Oct 17, 2022
  delyn12 Author

  Good Morning to you. The email configuration is working perfectly. Maybe you didn't enter the correct value for the configuration. May i know which error you are getting?.
• 
  Oct 17, 2022
  delyn12 Author

  For mail hosting use
  smtp.gmail.com
  For encryption should be ssl
  Port is 465
  I believed it should work this way. If you are still facing difficulties, do let me know and i will be happy to assist you.
• 
  Oct 19, 2022
  akycow Purchased

  Symfony Component Mailer ( Exception TransportException
  Connection could not be established with host "ss|://smtp.gmail.com:465": stream_socket_client(: Unable to connect to
  ssl://smtp.gmail.com:465 (Permission denied)
• 
  Oct 19, 2022
  delyn12 Author

  Kindly change your Mail_Port from 465 to 587 I believe this should solve the problem.