19 Support questions or comments

• 
  1 month ago
  alexrudson Purchased

  Olá, preciso de suporte. Comprei já faz um tempo mas só agora resolvi tentar usar. Consegui instalar mas usando o sistema ele fica travando, principalmente quando chego nas opções de pagamento. Pode me ajudar? qual link de suporte?
• 
  1 month ago
  premiumsales Author

  Olá, envie um e-mail para [email protected] e você será atendido.
• 
  1 month ago
  alexrudson Purchased

  ok, bom dia

• 
  10 months ago
  Alex234 Purchased

  Good afternoon. I have a few questions before purchasing. I want to make a marketplace. Is it possible to install three languages and how are they installed there? Is it possible to set your own forms of payment? is it possible to add your own delivery services? In addition to interest on transactions, do you have a fee for advertising? What is included in a regular license? how is it different?
• View 9 more replies
• 
  10 months ago
  premiumsales Author

  Good afternoon
  Is it possible to install three languages and how are they installed there? It is possible to add as many languages as you want. Once you purchase we will assist you to add languages
  Is it possible to set your own forms of payment? Yes you can set own offline payment methods.
  Is it possible to add your own delivery services? We have delivery boys option where you can add
  In addition to interest on transactions, do you have a fee for advertising? No. we do not do advertising. You can use Google Ads for this purpose
  What is included in a regular license? Everthing but incase you want to charge users (eg. vendors) to use this platform you use extended license
• 
  10 months ago
  Alex234 Purchased

  Sorry one more time.
  With a regular license, I won't be able to charge sellers for installing the product?
  advertising on the site, placing banners to promote sellers and they pay for advertising?
  Do you help with languages and provide support?
  Is the site code open source? Can I do something myself?
• 
  10 months ago
  premiumsales Author

  For sellers, they won't install the app. You are the one to install it, then they create account and start selling.
  No problem you can promote sellers.
  Yes i will help with languages and offer suport.
  It is possible for you to modify the way you want
• 
  10 months ago
  Alex234 Purchased

  Excuse me, with a regular license, will sellers be able to pay me for using the site? a percentage of the sales of their product. In order for the site to earn money, sellers will pay interest, is there such a function in a regular license?
• 
  10 months ago
  premiumsales Author

  Yes they will pay you. It is available in regular license
• 
  10 months ago
  Alex234 Purchased

  Thank you, I understand. I’m thinking now and if I buy it here through the website and you will send it to me by email? how fast?
• 
  10 months ago
  premiumsales Author

  If you buy you get a download link immediately, which will be available all the time. The app is not sent through email
• 
  10 months ago
  Alex234 Purchased

  I bought a license. They will install it on the hosting. I hope there will be no problems. But then I will need to install the languages. I actually need three languages, these are English, Russian and Latvian.
• 
  10 months ago
  premiumsales Author

  Don't worry in case you have any problem I will assist. I will prepare the language packs tomorrow
• 
  10 months ago
  premiumsales Author

  And thank you for purchasing
• 
  10 months ago
  Alex234 Purchased

  They can’t install the site on the hosting. They are talking about some kind of databases and dumps. And they have a lot of errors. Where can I show the pictures?
• 
  10 months ago
  Alex234 Purchased

  how to install a website on hosting. my hosting company cannot install.Can I write to you directly somehow? or is there a chat?

• 
  11 months ago
  max0wn

  Hi! Is it possible to upgrade from regular license to extended?
• 
  11 months ago
  premiumsales Author

  Hi, The only way to upgrade to extended license is by buying extended license and then request a refund for regular license

• 
  Nov 3, 2023
  Pradeepan

  What is latest update? is it 100% open source and editable for customization or any encrypted files? Can I host it by myself? why demo not working
• 
  11 months ago
  premiumsales Author

  Hello Pradeepan,
  Sorry for delayed response. It is 100% editable with no encrypted files. Demo is working fine.

• 
  Sep 7, 2023
  asmiller Purchased

  Can you fix demo please?
• 
  Sep 8, 2023
  premiumsales Author

  Ooops! My bad. The PHP version on the host had been downgraded to 5.6. I have upgraded it to 8.2 and the demo is now working perfectly.

• 
  Jul 4, 2023
  miro2santos

  admin login is not working.
  are you gonna fix?
• 
  Jul 5, 2023
  premiumsales Author

  Hello, It's now fixed
  

• 
  Jun 28, 2023
  orsede23

  Hola. 1) Tienes soporte en español? 2) Puede cada proveedor tener su tienda con su propio diseño, además de seguir perteneciendo al multivendor? Gracias por sus respuestas.
• 
  Jun 29, 2023
  premiumsales Author

  Hola,
  1. Lo que podemos ofrecer es la traducción de la aplicación al español.
  2. El diseño es estándar, pero pueden agregar sus propios controles deslizantes de inicio como se muestra aquí [https://www.mybizcms.com/demos/multivendor/shop/sync_shop]

• 
  May 25, 2023
  JFOC

  any plan for supporting DuitKu beside Midtrans?
• 
  May 26, 2023
  premiumsales Author

  Hello JFOC, we will consider integrating Duitku in future updates

• 
  May 8, 2023
  asmiller Purchased

  Hello, I like your script. Prior to purchase, I can’t get vendor dashboard menu to work on mobile, there are several errors on your demo site, can you advise?
• View 8 more replies
• 
  May 8, 2023
  premiumsales Author

  Hello, the bug on vendor dashboard demo caused the menu not work both on mobile and desktop. The bug has been removed. Errors showing "translations missing" have been removed. There were left when doing some debugging
• 
  May 8, 2023
  premiumsales Author

  Hello, the bug on vendor dashboard demo caused the menu not work both on mobile and desktop. The bug has been removed. Errors showing "translations missing" have been removed. There were left when doing some debugging
• 
  May 8, 2023
  asmiller Purchased

  Thank you for your response. One final question, is it possible to have the dashboard in the “front end” where the menu is still visible? Thanks again
• 
  May 8, 2023
  premiumsales Author

  The menu is visible on large screens like desktop and hidden on mobile or smaller screens. We can still make it visible only on separate customization
• 
  May 8, 2023
  asmiller Purchased

  I'm sorry, I meant similar to the way the customer dashboard is on the "front end" of the site, can store owner dashboard be that way as well?
• 
  May 9, 2023
  premiumsales Author

  You want the categories menu to be visible by the site owner?
• 
  May 9, 2023
  asmiller Purchased

  No, here is one of your screenshots showing what I mean. The customer dashboard is on the front end of the site. Can the vendor dashboard be as well?
  https://pasteboard.co/Xr0uhXnhqpcO.png
• 
  May 9, 2023
  premiumsales Author

  Now i understand. It is possible to have vendor dashboard on the front end but this will be user specific customization only for you. This means the script has to be reworked. Can we move this conversation to DM?
• 
  May 9, 2023
  asmiller Purchased

  Yes, what is your support contact?
• 
  May 9, 2023
  premiumsales Author

  https://www.codester.com/premiumsales
• 
  May 9, 2023
  premiumsales Author

  Then click message

• 
  Jan 29, 2023
  HelloRam Purchased

  Is this script corrupt? Have you intentionally kept away any files such as config? Can a person install it without seeking support from your side?
• 
  Jan 29, 2023
  premiumsales Author

  All files are intact, the config file is updated during the installation process. Do you have any challenge installing?