148 Support questions or comments

• 
  Sep 18, 2023
  harpreetkumar Purchased

  Hi just purchased your tool and installed it hdimageconverter.com with Cloudways hosting. I am unable to download any converted images. It comes with the error, "This page isn’t working. it is currently unable to handle this request. HTTP ERROR 503.
• 
  Sep 25, 2023
  harpreetkumar Purchased

  Any reply?
• 
  Sep 25, 2023
  LittleJohn Author

  Hi there hkharpreetkumar. I sent you a message the other they. You didn't answer so I assumed you were busy. Can you check you messages box?

• 
  Sep 18, 2023
  Achuth

  I did not see conversion to svg in your demo
• 
  Sep 18, 2023
  LittleJohn Author

  The app does not support SVG at the moment. I'll be adding it in the future

• 
  Sep 16, 2023
  poudelom Purchased

  Hi
  
  I am not able to upload favicon. the error is:
  
  The favicon name must be "favicon.ico"
  
  Eben though, i am giving ico file only.
  
  Also, is there any way
  1. To check after how much time the converted and uploaded file by any user are deleted?
  2. How to check if files are actually getting deleted.
  
  Regards
  
• 
  Sep 16, 2023
  LittleJohn Author

  Hello.
  
  You can upload the favicon directly to your project directory till we figure out the issue
  
  As for the image deletion, on every upload, images older than 1 hour are deleted.
  
  Images are stored in "laravel/storage/uploads" and "laravel/storage/converted"
• 
  Sep 17, 2023
  poudelom Purchased

  Thanks..
  
  If you could kindly tell me the folder name to put the favicon file.
  
  Regards
  
• 
  Sep 17, 2023
  LittleJohn Author

  In the you app root directory index.php, robots.txt, and .htaccess are located

• 
  Sep 9, 2023
  Oiseo Purchased

  hello Sir ...
  How to add others pages and page slug?
  like a "example.com/jpg-to-png" , "example.com/jpg-to-webp" , etc....
  
• View 4 more replies
• 
  Sep 9, 2023
  LittleJohn Author

  Hi Oiseo. Unfortunately, that's not possible with this setup. But don't worry, I'm currently working on an update that will add these features and many other to the app
• 
  Sep 9, 2023
  Oiseo Purchased

  ok sir...thank you so much....I'm waiting for new updates.
• 
  Sep 9, 2023
  LittleJohn Author

  Great. I'll try to do my best
• 
  Sep 9, 2023
  LittleJohn Author

  It may take some time because I'll have to rebuild the dashboard from scratch but I'm half way there
• 
  Sep 16, 2023
  Oiseo Purchased

  HELLO Sir...
  Why are images not converted to SVG format in this script?
• 
  Sep 16, 2023
  LittleJohn Author

  The script is built to work on SharedHosting. SVG requires some libraries to work and those libraries cannot be installed on a shared hosting server. I'll make a VPS version that will supports more formats in the future.
• 
  Sep 16, 2023
  Oiseo Purchased

  ok sir, thank you

• 
  Sep 7, 2023
  abiola730

  which hosting package do you recommend to host this ?
• 
  Sep 7, 2023
  LittleJohn Author

  I'm hosting the app on NameCheap shared hosting. So I recommend it because it's cheap. I also tested it on Hostinger, so that works too.

• 
  Sep 3, 2023
  Oiseo Purchased

  hello sir,
  I uploaded the favicon correctly so my site favicon is showing on top of website but not showing in google search engine results ..why ?
• 
  Sep 3, 2023
  LittleJohn Author

  Hi. I guess that it takes time for a site to be re-indexed after a change. Just give it some time

• 
  Aug 26, 2023
  mdsaifaliacer Purchased

  hii i want to know that your demo site is showing ads by google that means your site is approved by adsense ??
• 
  Aug 26, 2023
  LittleJohn Author

  Hello. The app shows ads because it's a subdomain of my main domain that was approved by google.

• 
  Aug 20, 2023
  Bobcash Purchased

  Hello, i have a problem with https insecure
  https://prnt.sc/Fkz2cocOa-bT
  
  console.log : app-992e8e38.js:6 Mixed Content: The page at 'https://domain.ovh/pconverter/' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://domain.ovh/pconverter/upload'. This request has been blocked; the content must be served over HTTPS.
  
  How i can force the https on POST ?
  
  Regards.
• 
  Aug 20, 2023
  LittleJohn Author

  Hello bro. I'm taking breaks on Sundays but I'll get to it tomorrow OK?
• 
  Aug 20, 2023
  Bobcash Purchased

  ok, no problem
• 
  Aug 20, 2023
  LittleJohn Author

  Thank you for understanding

• 
  Aug 11, 2023
  axxies Purchased

  This used to work, now it doesn't. Any ideas? Nothing has been done on the server.
  https://pasteboard.co/bkFXsOOPgtLy.jpg
  
• 
  Aug 11, 2023
  LittleJohn Author

  What's your application URL?
• 
  Aug 12, 2023
  axxies Purchased

  It's resolved. Thank you for your FAST response! It's much appreciated!
• 
  Aug 12, 2023
  LittleJohn Author

  Ok. I'm glad you fixed it

• 
  Jul 20, 2023
  skd Purchased

  Navigate to where the text is, and if I want to change it to a logo, let me know the file that needs to be changed
• 
  Jul 23, 2023
  subhajitlahiri Purchased

  It's in the /laravel/resources/views/partials/navbar.blade.php