10 Support questions or comments

• 
  Dec 2, 2022
  sdidfj Purchased

  Hello, I have installed your theme, and have a question about if I can remove the folder icons that show up next to the forum name. They're link to new posts I believe. Thank you very much.
  site: toyotavanforums.com
• 
  Dec 2, 2022
  sdidfj Purchased

  To clarify, I don't want them to float to the right as they are doing at the moment. Can they all either stay to the left, static, or be hidden in some way?
• 
  Dec 3, 2022
  misharnet Author

  Hi,
  Please open PM support so we can continue there our conversation.

• 
  Oct 26, 2021
  RangerRay Purchased

  Just purchased this theme and it's outdated and not compatible. Any updates?
• 
  Oct 26, 2021
  misharnet Author

  I am willing to check everything for you ... but it is only possible if I'm able to visit at least URL to your Forum. Please, contact me in PM.
• 
  Oct 29, 2021
  RangerRay Purchased

  I owe you an apology. I jumped the gun and made this post before actually doing some digging into this theme. With minor adjustments I've been able to make this theme work. It is very nice and responsive! Also, very nice response time for a 2+ year old theme. Thumbs up from me!
• 
  Oct 29, 2021
  misharnet Author

  Well, I glad you did it.

• 
  Mar 11, 2020
  TheGamer497 Purchased

  I have an issue, there is something wrong when creating new post. There is no place to type a message, I can send You a screenshot, that would probably help you.
• View 8 more replies
• 
  Mar 11, 2020
  misharnet Author

  Please do.
• 
  Mar 11, 2020
  TheGamer497 Purchased

  http://forum.GreenCraft.pl/images/clean_pro_issue.png
• 
  Mar 12, 2020
  misharnet Author

  Go to Templates >> Ungrouped Templates >> codebuttons
  Options >> Revert to original
• 
  Mar 12, 2020
  TheGamer497 Purchased

  Im in Templates & Style -> Templates -> Clean Pro Templates -> Ungrounded Templates -> codebuttons. What should I do now? How can i revert it to original?
• 
  Mar 12, 2020
  misharnet Author

  Look on the right side there is Options.
• 
  Mar 12, 2020
  TheGamer497 Purchased

  Okey, I've done this, and everything is perfect now. Thank You
• 
  Mar 12, 2020
  misharnet Author

  You're welcome.
• 
  Mar 12, 2020
  TheGamer497 Purchased

  Hello, I've a problem, again. Post icons are not showing, how can I fix it?
  http://forum.greencraft.pl/images/clean_pro_issue2.png
• 
  Mar 12, 2020
  misharnet Author

  The translation for that is missing. Can you test is it show in English?
• 
  Mar 12, 2020
  TheGamer497 Purchased

  No, it is still not showing in english.
• 
  Mar 13, 2020
  misharnet Author

  I need admin access to check it. Send me message here.

• 
  Sep 19, 2019
  Aldin Purchased

  Hi I buy your theme and using it on armyofpride.com How do I change Announcements on the right at the top I want to insert my text
  
  I also buy generic theme but I want use this one
• View 1 more reply
• 
  Sep 19, 2019
  Aldin Purchased

  I also cant add the posts on my forum I cant see the field
• 
  Sep 20, 2019
  misharnet Author

  Go to Templates >> Ungrouped Templates >> codebuttons
  Options >> Revert to original
• 
  Dec 14, 2019
  Dawid8 Purchased

  Hello. I have a problem with the quick delete button. Instead of deleting. The image goes dark and logs me out of the account. can You help me with this, please?
  I'tried few times with new installation of mybb
  
  button:
  
  xpath:
  //*[@id="quick_delete_8"]
  
  css : <a href="editpost.php?pid=8" onclick="Thread.deletePost(8); return false;" style="" id="quick_delete_8" class="tt postbit_qdelete" title="Usuń ten wątek"><span>Usuń</span></a>
• 
  Dec 14, 2019
  misharnet Author

  What is your firum url You can send it in message, if you dont want it to be public here.

• 
  Aug 31, 2019
  Kenneth5 Purchased

  Here is my forum: forum.angle360.tech
  Can I know how to align my categories and forum list properly? The defaults MyBB template has no problem, once i revert to Clean Pro, i don't seem to get it work. I have arranged my stylesheet in the recommended order, yet still not working.
  Stylesheet Screenshot: https://prnt.sc/ozy8e2.
  Please help me fix this. Thanks!
• View 14 more replies
• 
  Aug 31, 2019
  misharnet Author

  Zour forum is closed to register, so I can not check it. Can you let me register to check it.
• 
  Sep 1, 2019
  Kenneth5 Purchased

  I have done that already sir
• 
  Sep 2, 2019
  misharnet Author

  Ok, once I finish I will let you know, thanks.
• 
  Sep 2, 2019
  misharnet Author

  You are missing extras.css file. I have registered as: misharnet
  Please make me a temporary admin, so I can revert back missing CSS file.
• 
  Sep 2, 2019
  Kenneth5 Purchased

  ok
  
• 
  Sep 2, 2019
  Kenneth5 Purchased

  I have made you an Admin sir
• 
  Sep 2, 2019
  Kenneth5 Purchased

  How Long do I need to wait for sir? I have increased your privilege, sir.
• 
  Sep 2, 2019
  misharnet Author

  You have more files missing ... can you create FTP account for me so I can upload missing files?
• 
  Sep 2, 2019
  Kenneth5 Purchased

  Yes Sir.
  
• 
  Sep 2, 2019
  Kenneth5 Purchased

  Doing that now
• 
  Sep 2, 2019
  Kenneth5 Purchased

  i HAVE CREATED, how can we be on live chat? I need you to have the info i just created
• 
  Sep 2, 2019
  misharnet Author

  You just send it in message here.
• 
  Sep 2, 2019
  misharnet Author

  No not here ... I mean private message here, Delete this.
• 
  Sep 2, 2019
  Kenneth5 Purchased

  I can't post a threat with this theme, but when i revert to Mybb default themes, posting threat works well
• 
  Sep 2, 2019
  Kenneth5 Purchased

  I have sent you a private message sir
• 
  Sep 2, 2019
  misharnet Author

  Ok, once I finish I let you know.
• 
  Sep 2, 2019
  Kenneth5 Purchased

  Ok sir. Thanks

• 
  Aug 31, 2019
  Kenneth5 Purchased

  I am tired of complaining and not getting a response, my forum list and categories are not properly aligned. There's no documentation that explains how this can be solved. And from all indications, i am not the only one experiencing this.
  
  Why not gather all reports and profer solution for intending customers to get helped
• 
  Oct 13, 2019
  misharnet Author

  That is purely related to proffessional html and css knowledge. You have to be familiar with html or css.

• 
  Jan 7, 2019
  id4rk Purchased

  Many parts of the Theme don't apply the Translations... where can I fix this?
• 
  Jan 7, 2019
  id4rk Purchased

  I have tried many Styles for myBB... and not even this one did satisfy my needs nor I am in any mood to fix the errors of this Style. Is there any chance I can please get a refund? I switched to phpBB, this always worked for me.
• 
  Jan 7, 2019
  misharnet Author

  We cannot provide refund for already download Theme. It would be like we are giving it away for free.
  What we can is to provide all support that you need, so everything is checked and corrected. Thanks.

• 
  Nov 28, 2018
  Akah Purchased

  Hi Misharnet,
  Thank you for your great support and response.
  Regarding to my review about to make it more compact in mobile view is mean currently if we open using mobile device there is 4 rows for forum information as below:
  #1. folder/icon
  #2. forum subject & description
  #3. threads & posts
  #4. last post
  Seems to many blank space there, so it is better if you can make it only 2 rows.
  #1. folder/icon + forum subject & description
  #2. threads & posts + last post
  
  Thank you
• 
  Nov 28, 2018
  misharnet Author

  Thank you a lot for your detailed response. I will consider all these suggestion ASAP.
• 
  Nov 29, 2018
  Akah Purchased

  thank you, appreciate that you consider my suggestion!

• 
  Nov 19, 2018
  Akah Purchased

  Hi,
  Please check https://resellerhijab.club/thread-1-post-1.html
  The numbering is not shown, when i create this post I use numbering format, but it not shown in post preview. Please help
• 
  Nov 19, 2018
  misharnet Author

  Can you ask support in messages, so we can continue this conversation privately?
• 
  Nov 20, 2018
  Akah Purchased

  I sent you message, please check. Thanks
• 
  Nov 20, 2018
  misharnet Author

  Ok, thanks.

• 
  May 23, 2018
  ZackaryH Purchased

  https://www.ecml125.co.uk/forum/index.php - Getting a weird problem with the forum read markers being place incorrectly. I also have no potion to change the responsive.css as when I import the .xml it doesn't come up.
• View 10 more replies
• 
  May 23, 2018
  misharnet Author

  Did you set CSS files in correct order, like this:
  https://mybb-themes.club/knowledge-base/stylesheets-order-4/
• 
  May 23, 2018
  ZackaryH Purchased

  Yes - http://prntscr.com/jlpcoh
• 
  May 23, 2018
  misharnet Author

  That is not good, global.css and extras.css should be at last position:
  https://ibb.co/fgZjt8
• 
  May 23, 2018
  ZackaryH Purchased

  I did that, same problem still http://prntscr.com/jlqhc9
• 
  May 23, 2018
  ZackaryH Purchased

  Sorted
• 
  May 23, 2018
  ZackaryH Purchased

  Thank you for all the help
• 
  May 24, 2018
  misharnet Author

  You are welcome!
• 
  Oct 18, 2018
  JoshLovelace Purchased

  I'm having issues
• 
  Oct 18, 2018
  JoshLovelace Purchased

  My forums are all messed up like the order they're all scattered all over the place
• 
  Oct 18, 2018
  JoshLovelace Purchased

  and yes everything is in order
• 
  Oct 18, 2018
  misharnet Author

  Hi, please can you post URL to your Forum so I can see and check issues?
• 
  Oct 18, 2018
  JoshLovelace Purchased

  http://fspostforum.xyz/index.php
• 
  Oct 19, 2018
  JoshLovelace Purchased

  So when you get online and login, there is quite a lot of issues. Some of the clickable options are off centered to the select bar thing, text is off in a lot of places, forum threads are scattered, member list is scattered, I am not quite sure how to work the thank you thing, and I am not sure how to change the header logo. If you could help me with these things, I would be the happiest customer/client EVER! Thank you.