19 Support questions or comments

• 
  Sep 11, 2023
  masakazu3528 Purchased

  I have made a purchase.
  I am using a MacBook and am testing its operation in a local environment using MAMP, but I have a question. After creating a free plan and creating a user, the payment button does not appear even when I try to register for a subscription.
  https://i.gyazo.com/867b4a0f4c20922475461d2548a8c19f.png
  
  Could you please tell me the reason?
  Or is this a phenomenon that occurs because I am checking it in a local environment?
• View 6 more replies
• 
  Sep 11, 2023
  ZeroCoders Author

  Hello masakazu3528,
  Thank you very much for choosing us
  You need to enable the payment system from "Payments" > "Payment Settings" > "ENABLE PAYMENT SYSTEM" and click the "Save" button.
  Please enable also "Stripe", "Paypal", "Offline" payment gateway.
  https://i.stack.imgur.com/kF127.png
• 
  Sep 13, 2023
  masakazu3528 Purchased

  Thank you!
  I have resolved the issue!
  
  However, I have one more question.
  I tried to create a test user and add a site or domain, but the button to add, which is visible in the demo version, does not appear.
  https://i.gyazo.com/b5009e8fc8bea94d01bedd2cbe771ffb.png
  Is there a prerequisite setting that needs to be done?
  
  Also, this user has the permissions of an Organization Owner as referred to in the demo version.
• 
  Sep 13, 2023
  ZeroCoders Author

  The " test user" is assigned to a role, and the role has no permission to create site.
  You need to give "Create" site permission for this role.
  https://i.stack.imgur.com/0oXqL.png
  
• 
  Sep 13, 2023
  masakazu3528 Purchased

  Thank you for your reply.
  I also checked the user permissions and found that the box was checked, as shown in the state here,
  https://i.gyazo.com/7f1b888d14ca53c45e851760086047b4.png
  (I have omitted some items in the screenshot to fit the view)
  
  Next, here are the settings for the user who is experiencing the issue.
  https://i.gyazo.com/fffcb9ba34fa8245323cdfc84af93c51.png
  
  I have checked with developer tools and did not find any errors in the console.
  I would appreciate it if you could check it.
• 
  Sep 13, 2023
  ZeroCoders Author

  Sorry to hear that
  Would you please give me your super admin credentials on my inbox or my email , so that I can check?
  [email protected]
• 
  Sep 13, 2023
  masakazu3528 Purchased

  Thank you for your reply!
  I will send an email with further details a bit later.
  
  I also wanted to share some information as I was able to find a potential solution myself. It seems there might be a slight discrepancy in the if statement on line 38 of the resources/views/analytics/sites/index.blade.php file. I'm under the impression that the correct permission identifier should be "sites-create", but currently, it reads
  @can('site-create’) and it seems the "s" might be missing.
  
  I tried adjusting the value to "sites-create" and it seemed to work. It's possible that a similar issue might be present on the demo site as well.
  
  I must note that I haven't gone through the entire code, so if I'm mistaken in any way, I sincerely apologize and will be more than happy to correct it.
  
  This system is truly wonderful, and I would be pleased if I could assist in any way.
• 
  Sep 13, 2023
  masakazu3528 Purchased

  I'm sorry!
  Actually, it seems like "site-create" might be the correct code and "sites-create" might be incorrect! When I corrected it to @can('sites-create’)~, the process to add a site did not work well.
  
  I will share if I find out anything else!
• 
  Sep 13, 2023
  ZeroCoders Author

  This could be a bug
  I'll let your know after I identify the problem.
  
• 
  Sep 14, 2023
  ZeroCoders Author

  Dear masakazu3528,
  Sorry for the inconvenience. That was a bug, I fixed it.
  Would you please send me a message or email, so that I can send you 2 files.
  Thank you

• 
  Sep 10, 2023
  mohassan

  Hello, before purchasing the question.
  I need also to be able to track the revenue and form filled and some other main e-commerce metrics. I don't know if I can integrate it with Meta (FB and IG). I also want to make it GDPR-compliant.
  
  Can you help me with the customization if I purchased it? Thanks a lot.
  
• View 3 more replies
• 
  Sep 10, 2023
  ZeroCoders Author

  This script is not GDPR compliant by default. I'm sorry, you cant track ecommerce revenue and form filled.
• 
  Sep 10, 2023
  mohassan

  I know it's not included in the code can you help me with adding it?
  
• 
  Sep 11, 2023
  ZeroCoders Author

  Currently I am not available to do freelance work
• 
  Sep 13, 2023
  mohassan

  Oh, I see. In that case, is the code documented well so I can add revenue and other metrics? Because revenue is the first metric business people will look at it first.
  Thanks
  
• 
  Sep 14, 2023
  ZeroCoders Author

  Dear Mohassan,
  Please check the demo before submit an order.
  We have a documentation here https://api.talhaf.com/codester/analytics/documentation
  Our code is clean and followed the PSR rules.
  Thank you
• 
  9 months ago
  bpbpbp

  there is no document on https://api.talhaf.com/codester/analytics/documentation
  and your website talhaf.com dont work
  

• 
  Aug 30, 2023
  masakazu3528 Purchased

  Is the script GDPR compliant?
• 
  Aug 30, 2023
  ZeroCoders Author

  No, the script is not GDPR compliant

• 
  Aug 10, 2023
  bpbpbp

  I dont understand why the buyer give you so bad rate? Its realy good system for no money. I love it

• 
  Aug 10, 2023
  bpbpbp

  I have try your system and its realy good.
  Is that right that I get this script, as your demo show for only $9 for regular license?
  Is that easy to translate it to my languages?
• 
  Aug 10, 2023
  ZeroCoders Author

  Yes, the current price is $9 only.
  For translation you can contact us directly, so that we can help you about this.
  Thank you
• 
  Aug 19, 2023
  miro2santos

  Where I can buy it for $9 ?
• 
  Aug 20, 2023
  ZeroCoders Author

  @miro2santos $9 was the promotional price. Now the price is $20

• 
  Aug 4, 2023
  iPRVerma Purchased

  Congratulations and good wishes on your new launch. WIshing you good sales.
  
  Thanks
• 
  Aug 4, 2023
  ZeroCoders Author

  Thank you for purchasing from us and for supporting our small business

• 
  Aug 1, 2023
  tonyhoang

  Hello, I have a problem:
  1. in Super admin, I have created a plan for Public User with limit: 5 Organization; 5 domains; 5 sites;
  2. In Advanced Settings: PUBLIC USER REGISTRATION is turn on; PUBLIC REGISERED USER ROLE is public user;
  3. After I register a new account from Register Form => I have Subscribed above plan => Admin's approved that Subscription.
  
  But when I login with that account, I can not create Organization, Site, Domain....It's not show create new button for Organization, Site, Domain...
  
  How can I fix this problem?
  
  Thanks!
  
• View 7 more replies
• 
  Aug 1, 2023
  ZeroCoders Author

  I need to identify the issue.
  Would you please send an email to [email protected] with your super admin login credentials.
  Thank you
• 
  Aug 1, 2023
  tonyhoang

  Please check mail!
• 
  Aug 1, 2023
  ZeroCoders Author

  I got your email and checked your site.
  From "User Role" section, you need to give permission(s) to the "public user" role.
  You can manage all your role permissions from here.
• 
  Aug 3, 2023
  tonyhoang

  Thanks!
  I have some more questions:
  4. All roles is default like your script. And all plans is used for Organization Owner.
  5. In Advanced Settings: PUBLIC USER REGISTRATION is turn on; PUBLIC REGISERED USER ROLE is public user;
  6. I register a new account from Register Form => My account has role with public user.
  => How can I change it to Organization Owner to use above plans?
• 
  Aug 3, 2023
  tonyhoang

  7. With public user role, when I have Subscribed above plan so I can not created Organization, domains, sites,...
  8. If In Advanced Settings: PUBLIC USER REGISTRATION is turn on; PUBLIC REGISERED USER ROLE is Organization Owner.
  => After I register a new account from Register Form => I haven't need to Subscribe above plan, so I can create Organizations, sites, domain...=> That's wrong logic. Because, I can create Organizations, sites, domain...after I have Subscribed above plan => Admin's approved that Subscription.
  So How can I fix that problem?
• 
  Aug 3, 2023
  ZeroCoders Author

  When a customer subscribe a new plan, then the role will apply to that user that assigned in that plan.
  In my script, I have some default Plan, that assigned with "Organization Owner".
  So when a user subscribe that plans, then "Organization Owner" role with assigned with that user.
• 
  Aug 3, 2023
  ZeroCoders Author

  In my script, the role is fully customizable. So I suggest you, for public user you can assign a new role, and don't give them permission to create new organization, site, domain etc.
  When they subscribe, then a new role will assigned to that user. Suppose, "Organization Owner" is applied , you can give that permission to that role. so they can create now.
  
• 
  Aug 3, 2023
  tonyhoang

  When a customer subscribe a new plan, then the role will apply to that user that assigned in that plan.
  In my script, I have some default Plan, that assigned with "Organization Owner".
  So when a user subscribe that plans, then "Organization Owner" role with assigned with that user.
  => It doesn't base your thing.
  +1) I have created a plan with ASSIGN ROLE that's "Organization Owner".
  +2) With my account (Public User), i have subscribed above plan well.
  => But I can not create Organizations, sites, domain...
  (May be it's still Public User, it's not assigned "Organization Owner" role with that plan.
  
  => What's problem here?
• 
  Aug 3, 2023
  tonyhoang

  You can test it via my account that i had sent you before by email!
  Thanks!
• 
  Aug 3, 2023
  ZeroCoders Author

  I'll check and let you know.
  Thank you.

• 
  Jul 31, 2023
  bubitron

  Hello, you say that an extended license is necessary for SAAs, but I see here that it is not necessary. Can I use the regular license as SAAS? Are the payment gateways enabled in this regular license? Thanks
• 
  Aug 1, 2023
  ZeroCoders Author

  Currently you can use the SAAS module with our regular license too.
  Thanks

• 
  Jul 31, 2023
  tonyhoang

  Hello,
  
  Can I charge my customers with Regular License?
• View 9 more replies
• 
  Jul 31, 2023
  tonyhoang

  And SAAS is available in Regular License?
• 
  Jul 31, 2023
  ZeroCoders Author

  Yes, you can
• 
  Jul 31, 2023
  tonyhoang

  Thanks!
  I have just bought it!
• 
  Jul 31, 2023
  ZeroCoders Author

  Thank you for purchasing from us and for supporting our small business
• 
  Aug 11, 2023
  kikeseo25 Purchased

  it works fine, but all the collected visits show me that they are from USA, chrome browser, and pc.
  You should fix this.
• 
  Aug 11, 2023
  ZeroCoders Author

  @kikeseo25 If you are using localhost, then the default country is USA
• 
  Aug 11, 2023
  tonyhoang

  Have you fixed the problem with SAAS function?
• 
  Aug 11, 2023
  ZeroCoders Author

  @tonyhoang I didn't find any issue with SAAS. But I solve some bugs today and waiting for codester approval.
• 
  Aug 12, 2023
  tonyhoang

  That Problems of SAAS module:
  1. Organization Owner, Public User who're asigned all roles so they can create Organizations, sites, domain... without subscribe any plans.
  
  2. If they're not asigned roles so they can't create Organizations, sites, domain... althrought they're subscribed any plans.
• 
  Aug 12, 2023
  tonyhoang

  =>so the SAAS module has no effect => That's problem!
• 
  Aug 12, 2023
  ZeroCoders Author

  @tonyhoang everyone using this SaaS with no issue, I don't know what's happened with you. But I fixed some bugs yesterday, waiting for codester approval.
• 
  Aug 15, 2023
  ZeroCoders Author

  @tonyhoang If you really like this script, then we can make a try on your server, before place an order