41 Support questions or comments

• 
  7 months ago
  socialloft Author

  The 1.3 version is a bit delayed. Trying to get it released asap in May. Thanks for waiting everyone

• 
  8 months ago
  padonis Purchased

  We have entered April, we are waiting for the new version
• 
  8 months ago
  socialloft Author

  please wait, we're at testing stage. Will release the new version within Apr

• 
  9 months ago
  padonis Purchased

  I add language translation but it is not applied
  
  https://ibb.co/Scft9D1
  
  and see
  
  https://ibb.co/YD1hX8q
  
  
• 
  9 months ago
  socialloft Author

  please clear global cache, see https://prnt.sc/_3-pwWURSkbJ

• 
  9 months ago
  padonis Purchased

  one more question
  
  tagline in profile, where can it be deactivated?
• 
  9 months ago
  socialloft Author

  can't deactivate the tagline in profile. If it's NOT entered by user it will not display. You also can change the "Limit char" for tagline now in admincp https://prnt.sc/ZPPd_Bq5c3As

• 
  9 months ago
  padonis Purchased

  I bought it, but version 1.3 didn't come to me, version 1.2 came to me
  
  moo-dating-1.2
  
  This version can be downloaded for me. How can I get version 1.3?
• View 6 more replies
• 
  9 months ago
  socialloft Author

  Thanks for purchasing. The 1.3 is at testing stage and will ready to download around April. Please use the 1.2 for now. Feel free to contact us if you have any problems when using the script
• 
  9 months ago
  padonis Purchased

  You said that it is possible to see the chats of users from the management, which messages are sent in the system, but I did not see such an option, where is it?
  The second question
  How can I set the profile picture to be seen by the users after the management approval?
  The third question
  How can I remove the limit of posting 6 photos in the profile?
  The fourth question
  
  How to add the list of provinces and cities for a country
• 
  9 months ago
  socialloft Author

  you can see registration chart and the user summary like this screenshoot https://prnt.sc/-CMG3cG-Aln3
  second question: if you setup the profile picture need to be approved, they only can be seen after admin approved it. Please check https://prnt.sc/SrFkf3EH6Cub
  Third question: please see https://prnt.sc/RaDfZZD41zpc
  fourth question: see https://prnt.sc/qhhQF6YN1dTN
  
• 
  9 months ago
  padonis Purchased

  Thank you for your answer, but I asked two questions and you did not answer correctly
  1- I asked where the users' chats can be seen, what kind of messages they send to each other. Pay attention, I wrote a chat, not a chart.
  
  2- I wrote how to add province and city to the countries, you showed me the location of the countries, my question was how to add province and sub-city for a country
• 
  9 months ago
  socialloft Author

  1. Just inbox you link to get the chat plugin
  2. You can add do that at the "Countries" manage that I showed. For each countries, you can add city/state into it. Please try.
• 
  9 months ago
  padonis Purchased

  https://ibb.co/tM92hzp
  
  and
  
  https://ibb.co/Vty1Rdy
  
  
  From where to upload, there is no place where I can add the list of provinces and cities
• 
  9 months ago
  socialloft Author

  Please click on the arrow icon on each row to see more options
• 
  9 months ago
  padonis Purchased

  I found that only the province is added. What should we do for the cities under the provinces?
• 
  9 months ago
  socialloft Author

  Please check https://prnt.sc/7iOFiyR52gAc.
  Click on "Arrow" icon at a country -> Select "Manage state" -> Then at a state -> click on "Arrow' to add city into it.

• 
  9 months ago
  padonis Purchased

  In your opinion, when will the new version be ready, what is the date, and what features have you added except the template
  
  
• 
  9 months ago
  socialloft Author

  Please check the change log section of this listing

• 
  9 months ago
  padonis Purchased

  Last update 28 December 2023
  
  I think your latest version is 1.3, correct? If we buy, according to your date, the old version will be sent to us? Or are you sending a new version because you haven't updated it?
  
  Change log
  
  Version 1.3 road map (plan to release in Apr - 2024)
  
  Because you wrote in the description in the new date, but the date on the website is for 2023
• View 2 more replies
• 
  9 months ago
  socialloft Author

  If you purchase now you will get 1.2 version and on April you can download 1.4 free of charge
• 
  9 months ago
  padonis Purchased

  I did not catch
  Are you getting paid for the updates or are you going to get paid that you say you will receive for free
  
  Also, how does it go from version 1.2 to 1.4, doesn't it offer 1.3?
• 
  9 months ago
  socialloft Author

  sorry 1.3 i meant
• 
  9 months ago
  padonis Purchased

  I did not catch
  Are you getting paid for the updates or are you going to get paid that you say you will receive for free ?
• 
  9 months ago
  socialloft Author

  you have ONE year free to download new version. So that in apr if we release 1.3, you can download Free of charge

• 
  9 months ago
  padonis Purchased

  Is it possible to manually add a province and city for the country of England in the administration and search for the user according to the country, province and city in the registration and search؟
  
  Because I saw that in the registration, it only mentions the country, but not the province and the city
• 
  9 months ago
  socialloft Author

  Yea possible, I the demo we don’t add the city/state so that you can’t see. You can import city/state from csv file

• 
  9 months ago
  padonis Purchased

  The next question is where to manually confirm or delete the profile picture of the user?
  
  Manual user photo approval by management ?
• 
  9 months ago
  socialloft Author

  You can disable profile photo approval in admin panel. If you enable you need to manual check all upload photos to approve

• 
  9 months ago
  padonis Purchased

  Where can you see the chats of the users and what they are sending?
• View 2 more replies
• 
  9 months ago
  socialloft Author

  In admin panel of the platform
• 
  9 months ago
  padonis Purchased

  http://admin-demo.moodatingscript.com/
  
  I couldn't find it in the administration. In the administration demo of your site, can you give a screenshot so I can see where it is?
• 
  9 months ago
  socialloft Author

  We have not activate the chat yet at demo site
• 
  9 months ago
  padonis Purchased

  So it means it is available in the main script, right?
• 
  9 months ago
  socialloft Author

  sorry for late response here. The chat plugin is paid plugin. If you need please contact us to know how to purchase.