9 Support questions or comments

• 
  Dec 25, 2020
  fernandoportela Purchased

  I just bought the plugin and installed it, the button doesn't appear anywhere, doesn't it have a shortcode?
• 
  Dec 25, 2020
  fernandoportela Purchased

  Merry Christmas, I hope you can help me in some free time, thank you.
• 
  Dec 31, 2020
  rkczira Author

  Hi fernandoportela, Merry Christmas, and Happy New Year. Thanks for purchasing the plugin, please check the screenshots here https://www.codester.com/items/4739/whatsapp-share-woocommerce-plugin of plugin settings, i am sure screenshots can help you. if whatsapp icon still doesn't appear on the feel free email me on my email [email protected] along with screenshots, i will help you to find the issue.

• 
  Jul 11, 2020
  maistor

  
  307/5000
  Hello,
  I don't understand if the plugin shares only the single product in Woocommerce, or, also the total of all the products included in the cart.
  
  The demo checkout page on your site is not working well, so it is not clear if you can share the cart total.
  
  Let me know?
  
  Thank you
• 
  Jul 11, 2020
  rkczira Author

  Website is down for now, it will up soon, it share only single product image from Single Product page of woocommerce.

• 
  Jun 19, 2020
  gabgara Purchased

  Hello ! I want to remove the product link of the message to be shared. I cant find how to do this, can you please let me know how to do this ? thanks

• 
  Nov 27, 2019
  Rupesh7

  Hi sir ,
  i will have purchase your plugin but i have one query . i want share product big image and down up product name and price please contact me my email id is [email protected]
• 
  Dec 11, 2019
  rkczira Author

  Hi, Big Image is not possible for now, but it will be available in next versions
• 
  Feb 3, 2020
  Sagar24 Purchased

  Hello sir, by any chance is the update up where i can share the product images also work other details ?
• 
  Feb 6, 2020
  rkczira Author

  Sorry i didnot understand your question, please elaborate this line " i can share the product images also work other details ? "

• 
  Aug 17, 2019
  faisalirshad

  Hi team, I need to buy this plugin for my woocommerce products to share on my website for advertisement puropose. For that it should show under every product on product archive page (shop) as well as under single product page So please share any live preview OR demo of plugin.
  
  Waiting for your response
• View 11 more replies
• 
  Aug 17, 2019
  faisalirshad

  Secondly please let me know that does it will work well both on website from laptop or not?
• 
  Aug 17, 2019
  faisalirshad

  thirdly I want to ask that, by using your plugin would it be possible to forward the woocommerce product post containing image and other details to all other whatsapp group and contacts.
• 
  Aug 20, 2019
  rkczira Author

  Here is the demo link http://bestonesolutions.website/raman/demo/product/premium-quality-2/
  
  i will upload video shortly
  
• 
  Aug 20, 2019
  rkczira Author

  Currently its for mobile, next update will be also for whatsapp web. In the Sreenshots, you can see, it can send Product name, Image, Price, Some description, and Link with a custom message, which is completely manageable from backend settings.
• 
  Aug 20, 2019
  faisalirshad

  thanks for your reply, Please confirm that you will send updates on this plugin to use on whatsapp web and how much time this update will take. Also please confirm that we would be able to forward that message to other people on whatsapp? Also in your demo the button location and shape is note very prominent so Can I set it near add to cart button.
  Waiting for your response.
  
  Thanks
• 
  Aug 20, 2019
  faisalirshad

  Secondly the image size is very small on whatsapp sharing link. Can we make it big just equal to the size of picture . must reply
  
• 
  Aug 20, 2019
  faisalirshad

  thirdly I have tried to forward this product post from whatsapp to my other whatsapp contacts so I have noticed that upon forward it do not forward Image of product also the link is not hyperlinked
  So please elaborate that How I will forward that link to other people
  Waiting for your response
• 
  Aug 23, 2019
  rkczira Author

  I can't promise about whatsapp web, i will let you know when it will update,
  yes we can forward message to other peoples, this is whatsapp's default functionality,
  button location can be changed, there are 3-4 more locations in the backend settings you can change it to near cart button in settings.
  
• 
  Aug 23, 2019
  rkczira Author

  "Secondly the image size is very small on whatsapp sharing link. Can we make it big just equal to the size of picture . must reply" this is about sharing link, its not sharing the image, so its whatsapp's functionality to display the image from link.
• 
  Aug 23, 2019
  rkczira Author

  "thirdly I have tried to forward this product post from whatsapp to my other whatsapp contacts so I have noticed that upon forward it do not forward Image of product also the link is not hyperlinked
  So please elaborate that How I will forward that link to other people"
  1. when you click forward, it does show image i checked it several times,
  2. when you just copy and paste it to another contact's inbox, you need to wait before pressing send button until it fetch image and other content from url.
  (in short it works in both ways while forwarding message)
• 
  Aug 23, 2019
  faisalirshad

  Thanks for your reply, Please note that as far as the link of product is concerned then we can copy and paste the link of the product manually on Whatsapp. But the only reason why I am buying your plugin is only that by using your plugin we can send the image as well. And it is your functionality to fetch data from a website and to share on social media, It will only give me benefit if you provide large visibility of image of that product. So I request you please reconsider my requirement and make the image size bigger. By doing so I am sure you will notice a boost in your sales of this plugin.
  
  Waiting for your response.
  
  Thanks
  
• 
  Aug 23, 2019
  rkczira Author

  Currently according to budget and according to Management, my team cannot modify this plugin to share image instead of link, but i will try to do this in future. If you are looking for a plugin which share image alone, you should not buy this plugin.
• 
  Aug 23, 2019
  faisalirshad

  thanks for your reply. I donot want to share only the image. No doubt your plugin is great and you did great work. I need all other content that you are showing on plugin but Along with content i just want to increase the size of image. So please try to do that. thanks for your kind understanding and support
• 
  Aug 24, 2019
  rkczira Author

  Thanks, I will try.

• 
  May 7, 2019
  Pavel9 Purchased

  Hi,
  
  I am from Mexico city, and just purchased this plugin. However I cant edit the coordenates in order ti place the button in the correct spot of my page.
  
  Can you help me please? thanks
  Pavel
• View 8 more replies
• 
  May 7, 2019
  rkczira Author

  Hi
  Thanks for Purchasing the plugin,
  yes i can help, can you send me the link of your webesite where you installed the plugin, or the link of page where its showing now.
• 
  May 7, 2019
  Pavel9 Purchased

  https://estacionmascota.com/producto/nupec-cachorro-2/
  
  We want to put it next to the facebook share button. Many thanks in advance
• 
  May 7, 2019
  rkczira Author

  Thanks for the link, i understand your concern, i will update the plugin according to your requirement, i will add more options in few hours. You will get the updated plugin in 1-2 days when next update is accepted. After updating the plugin, you can find this setting here: Whatsapp Share Settings -> Genral Settings -> Button Position for Product -> After Wishlist/Tags
  
• 
  May 7, 2019
  Pavel9 Purchased

  Great!! I will recomend this plugin to everybody. How do I will get the update?
• 
  May 7, 2019
  rkczira Author

  you can download plugin from codester without buying it again.
• 
  May 7, 2019
  Pavel9 Purchased

  Great! I will wait for your advice in order to download it again! Thanks
• 
  May 7, 2019
  rkczira Author

  Please give it good review if you liked the plugin, today, or after getting update.
• 
  May 7, 2019
  rkczira Author

  if you still get any problem after update, you can let me know here.
  
• 
  May 14, 2019
  Pavel9 Purchased

  HI AGAIN!!IS THE UPDATE ALREADY DONE?
• 
  May 14, 2019
  rkczira Author

  Hi, yes new version is updated on 8th May
• 
  May 14, 2019
  Pavel9 Purchased

  Great!! Thank you! Have a good day

• 
  Jan 10, 2019
  ankitisystems

  Hi Raman,
  We want a Whatsapp sharing plugin for our woocommerce website. While sharing we just want the image should get shared. The url of the shop should not get shared. This is basically for the resellers.
  
  Is this possible by configuration in your plugin.
  
  Please advise.
  
  Thanks and Regards,
  Ankit
• 
  Jan 12, 2019
  rkczira Author

  Hi Ankit, it doesn't have this options for now, but it will have this type of functionality in next version soon. Thanks for the Idea.

• 
  Aug 29, 2018
  Michael61 Purchased

  Hi! Just purchased the plugin ... I would like to know if there is any way we could make few changes in the way the button looks like (I don't know how to write css code).
  I'd like to show only the whatsapp logo in green, and the text in black, without any background or lines. Is it possible?
• View 14 more replies
• 
  Aug 29, 2018
  rkczira Author

  yes its possible, i can change it for you, can you send me url of your website, or the page where its showing.
• 
  Sep 3, 2018
  Michael61 Purchased

  Hi! thanks for your reply! My URL is https://usenod.com.br/shop/vestido-estrutura/ (I chose one product page so you can see how it is now). And I would like it to look more like this page: https://amaro.com/p/regata-assimetrica-detalhe-perola/xadrez-principe-de-galles
  Is it possible? Thanks a lot!
• 
  Sep 4, 2018
  rkczira Author

  yes its possible, i will create an option for this and update plugin in few hours.
• 
  Sep 4, 2018
  Michael61 Purchased

  Great! Thanks a lot!
• 
  Sep 5, 2018
  rkczira Author

  I have made some changes to plugin, can you please check this demo URL http://bestonesolutions.website/raman/demo/product/premium-quality-2/ , if its okay, then i can send you the updated plugin.
• 
  Sep 5, 2018
  Michael61 Purchased

  Hi! I saw the new black and white logo ... is it possible to write a text in the button area before the whatsapp icon? in the version of this plugin I have now, I can write something that goes inside of the button, but the text always goes after the whatsapp icon. But it's looking great!
• 
  Sep 5, 2018
  rkczira Author

  Text alignment is currently not possible in this version, but i will implement this in the next version of the plugin.
• 
  Sep 5, 2018
  Michael61 Purchased

  OK! Please, let me know when the new version is available, so I can update here ... thanks a lot for your help.
• 
  Sep 6, 2018
  rkczira Author

  Black Whatsapp with transparent background settings (update) will be updated in few hours.
  For Text alignment before Whatsapp icon, i am working on it, i will update it soon.
• 
  Sep 6, 2018
  Michael61 Purchased

  Thank u very much!
• 
  Sep 10, 2018
  rkczira Author

  Hope you got the updated version, here is the admin setting,
  open setting page
  Woocommerce -> Whatsapp Share Settings -> Whatsapp Settings Tab
  Set these options
  Whatsapp Icon Color -> Black
  Transparent Button -> Yes
• 
  Sep 11, 2018
  Michael61 Purchased

  How do I get the new version? Do I have to download here in this website again? Thanks!
• 
  Sep 11, 2018
  rkczira Author

  yes, you can download it again.
  
• 
  Sep 11, 2018
  Michael61 Purchased

  Hi! I downloaded and reinstalled the plugin. But it seems I have a problem. I can edit all fields in the GENERAL SETTINGS, but when I click on the tab WHATSAPP SETTINGS, nothing happens. The tab doesn't open.
• 
  Sep 11, 2018
  rkczira Author

  Do you have the old plugin? you can install that for now, i am checking issue right now.
• 
  Sep 11, 2018
  Michael61 Purchased

  Thank u!
• 
  Sep 11, 2018
  rkczira Author

  i installed it on new website, seems like site specific issue, can you contact me on my skype, i am available on developer.pawan.zira
  

• 
  Apr 24, 2018
  GaganDeep Purchased

  Hi, I just purchased this Plugin. But after installing this plugin woocommerce product Title is not displaying. Can you please help me on this?
  link to my website is https://www.lookholic.com
  This problem in on mobile devices. So please visit on mobile device with this link
• 
  Apr 25, 2018
  rkczira Author

  there may be some css or JQuery conflict with your website, i will fix this. looking like plugin is disabled now. can you please activate the plugin and concern me on my Skype id developer.pawan.zira, so that i can fix it asap.
• 
  Apr 25, 2018
  GaganDeep Purchased

  Hi, thanks for the quick reply. There was some CSS conflict. Somehow, I managed to fix this. It's not deactivated. I have changed some CSS and placed it on bottom-right of the product image.
  Thanx
• 
  Apr 28, 2018
  rkczira Author

  if you have any problem regarding plugin you can let me know i will fix it. alsoIf you liked the plugin, can you give good rating.