9 Support questions or comments

• 
  4 weeks ago
  Zothecula Purchased

  I keep getting this error:
  
  ERROR: Could not connect. SQLSTATE[HY000] [1045] Access denied for user 'dragocom_dompro'@'localhost' (using password: YES)
  
  I have edntered the right username and password, I have checked it 30+ times.
• View 2 more replies
• 
  4 weeks ago
  riftzilla Author

  Hi , yes the database info you are entering not correct , but we do offer free installation , please open a ticket here : https://support.riftzilla.com/ waiting for you !
• 
  4 weeks ago
  Zothecula Purchased

  I haved checked the .env file, your script is putting the db password in the file but it is not putting the username and db name in. I do not give out access to my server sorry. I have installed 5K+ scripts or more in my life, so I have an idea what I am doing hehe
• 
  4 weeks ago
  riftzilla Author

  We are not asking for access to your server. We can guide you step by step and help you with the manual installation. Since the database credentials are stored in the .env file, you can import the SQL file from phpMyAdmin. The SQL file is located in the /install folder.
• 
  4 weeks ago
  Zothecula Purchased

  Tried that, same error. Tried it on 2 separate servers. One running cPanel and the other running CWP as panels. Same thing on both. Your installer doesn't seem to be putting the db username and db name into the env file properly.
• 
  4 weeks ago
  riftzilla Author

  Im sorry to hear that but we are ready to help you out step by step , give us a message at telegram :
  https://t.me/Riftzilla
  Or open a tick at https://support.riftzilla.com

• 
  3 months ago
  codervp

  Hii @riftzilla,
  i am coder_vp author of codester,
  and you are also, I just want to tell you that I want to collaborate with you,
  what do you say about it
• 
  3 months ago
  riftzilla Author

  Hi absolutely !
  https://t.me/Riftzilla

• 
  4 months ago
  radjei Purchased

  Please i have purchase the script, but if i add logo and favicon it doesn't work. after update and save and refresh the home page my logo doesn't appear.
  
  Please help.
• 
  4 months ago
  riftzilla Author

  Hi, that is a common issue. You need to clear your cache to see the changes.
• 
  3 months ago
  radjei Purchased

  it worked thank you

• 
  4 months ago
  intellixis Purchased

  Hello there,
  
  Thanks for your fast response!
  I placed the API according to the documentation, and the issue persists. I will generate a new ID and API to discard the possibility of data malformation.
  
  TDomainsPro is among the best scripts I've seen in my 30+ IT journey! Smart and Intuitive.
  
  Best,
  Jorge
  
  
  
• 
  4 months ago
  riftzilla Author

  thank you again for your positive feedback , please refer to our support desk we will support you for each step https://support.riftzilla.com/
• 
  4 months ago
  intellixis Purchased

  Hello there,
  I managed to install the app successfully. The culprit was a missing CGI folder in the folder destination!
  
  Thanks an bundle for your asistance

• 
  4 months ago
  intellixis Purchased

  Hello there,
  
  The script is fantastic! I'm having an issue when trying to get results:
  Error while checking domain availability: parser error
  
  PHP 7.4
  
  I've double-checked my affiliate links, and everything looks in place. This anomaly happens when searching for domain availability.
  
  Please advise me!
  
  Warm regards,
  Jorge Guillen
  
• 
  4 months ago
  riftzilla Author

  Hello! Thank you for your positive feedback ! That is because your namesilo api key is not added , so please add it follow documentation, if the issue still remain contact us at https://support.riftzilla.com/
  Warm regards

• 
  5 months ago
  yehtike

  Can I get adsense approved with this script?
• 
  5 months ago
  riftzilla Author

  Hi !
  Yes 100% , we have submitted and added Adsense on the demo .
  please if you have questions submit a ticket on our support desk at https://support.riftzilla.com
  Warm regards,
  Riftzilla
• 
  5 months ago
  yehtike

  Thank Sir.

• 
  5 months ago
  kalpana1317

  Hello,
  I am willing to purchase this script but I can you tell me if you are gonna add some more affiliate programs like I want for Hostinger, GoDaddy, Namecheap, and many more. If you will add these thinks I will definitely purchase this script.
  Please let me know.
• 
  5 months ago
  riftzilla Author

  please submit a ticket on our support desk at https://support.riftzilla.com
  Warm regards,
  Riftzilla
• 
  5 months ago
  kalpana1317

  Done Please check

• 
  6 months ago
  Kinetics Purchased

  can we use Godaddy or name cheap for the affiliate program? it would be nice to allow multiple affiliate networks at the same time.
  
  
• 
  6 months ago
  riftzilla Author

  Hello,
  Currently, integrating Godaddy or Namecheap for the affiliate program is not supported. However, we're open to customization and can explore this possibility with custom work. If you encounter any issues during script setup or require custom work, please submit a ticket on our support desk at https://support.riftzilla.com for assistance.
  
  Warm regards,
  Riftzilla

• 
  6 months ago
  toolsfobia Purchased

  Hi Devs, i just checkd your tool. but during testing i found that "whois search" feature is not working at all.
  
  and when a user want to buy a domain he is takrn directly to the namesilo, is there any chance that the more be added instead of that buy button as buy at hostinger, buy at godaddy etc???
  
  please let me know.
  Regards,
• 
  6 months ago
  riftzilla Author

  Hello,
  
  We appreciate your feedback and the time you've taken to test our tool. Regarding the "whois search" feature, we want to assure you that it's been thoroughly tested and is functioning as intended, utilizing two methods to ensure accuracy and reliability.
  
  Regarding the domain purchasing process, we currently leverage the Namesilo affiliate program. However, we're open to customization and would consider adding more options .
  If you have any further questions or suggestions, please don't hesitate to let us know. Your input helps us improve our service to better meet your needs.
  
  Warm regards,
  Riftzilla