3 Support questions or comments

• 
  1 month ago
  TheGoodFoundation Purchased

  Hello Piksera, I purchased your script and this is the error report below.
  The errors encountered in installing the Piksera LMS Script
  
  ERROR 1101 (42000) at line 2918: BLOB, TEXT, GEOMETRY or JSON column 'status' can't have a default value.
  
  As a result of this error, the entire database import was unsuccessful.
  
  Moreover, the related database tables were found to be empty. Given this situation and the issues encountered during the import process, we advise you to contact the script vendor for further assistance. They will be able to provide more specific guidance or support to resolve the problem effectively.
  
  Please what do we do as this is needed urgently. Thanks.
• 
  1 month ago
  piksera Author

  Hi,
  
  Thank you for opening a support ticket. We could install the script for FREE or give you a support to fix the issues.
  
  If you want to install the script, provide us credentials or TeamViewer/Anydesk via our support center.
  
  Br, Noah
• 
  1 month ago
  TheGoodFoundation Purchased

  I have sent you a message, kindly go ahead and install the script. Thanks. Please this is urgent.
• 
  1 month ago
  piksera Author

  Great. Just replied

• 
  1 month ago
  EbyS

  Hi, I like your product. Please may I know the payment methods available? How do I get support? Also do you have a website builder?
• 
  1 month ago
  piksera Author

  Hi Eby,
  
  Thank you for your interest in our product!
  
  Piksera LMS Pro offers multiple payment options for your convenience:
  
  1. Stripe (Credit Cards)
  2. PayPal
  3. Money Transfer
  4. Bank Payment
  
  You will also receive 6 months of support through our support center:
  
  https://support.piksera.com
  
  Additionally, we provide free installation with your purchase.
  
  We're excited to let you know that we are developing a website builder, which currently supports simple themes. Once it's fully ready, you'll be able to migrate to our website builder for FREE.
  
  Best regards,
  The Piksera Team

• 
  1 month ago
  Joe7 Purchased

  What's the admin username and password?
  
  I don't see it in the link provided at the bottom of the overview page (Installation link) I unzipped the file and tried using the doc.html file expecting maybe a different tutorial but URL can't be found. After running through the instal my login page looks like no CSS is applied to it....Just a plethora fo issues..
• View 1 more reply
• 
  1 month ago
  piksera Author

  Hi, Joe7.
  
  You are granted a FREE installation support. Why don't use it?
  - Just open a ticket on our support center, and our dedicated support team will happily guide you.
  
  Br, Noah
• 
  1 month ago
  Joe7 Purchased

  I got it installed and just trying to navigate white labeling it. I see Piksera everywhere I go and do not see where to remove all of it.
• 
  1 month ago
  Joe7 Purchased

  I see this 'Create a website with Piksera Version: 1.7' everywhere
• 
  1 month ago
  piksera Author

  Hi, Joe.
  
  The White Label should be removable. Please open a ticket, and our support will assist you.
  
  Br,
  Noah