53 Support questions or comments

• 
  5 months ago
  cukku149

  Wants to purchase this script but it's not working neither Facebook videos downloading not YouTube. Sometimes it works for YouTube sometimes not. Short videos not downloading. And is this script works on api?

• 
  5 months ago
  wotsolaiman Purchased

  Hello,
  
  I just bought the plugin, but I have no experience with proxies and I'm having issues installing it on my WordPress website. Can you please help me with the installation?
  
  I hope you respond to this message soon.
  
  Thanks,
  @wotsolaiman
• 
  5 months ago
  WpEliteMedia Author

  Hi,
  Replied, please check your inbox.
  Thanks
• 
  5 months ago
  wotsolaiman Purchased

  Hello, I'm still waiting.

• 
  6 months ago
  Carlos122 Purchased

  the script is giving error 403 when I click on the video
• 
  6 months ago
  WpEliteMedia Author

  Hi,
  Replied, please check your inbox.
  Thanks

• 
  8 months ago
  Li2

  The script not support links like this:
  https://fb.watch/xxxxxx/

• 
  9 months ago
  techthelearn

  I am looking to buy your php script, so I have a few question
  in case your script stop working is there any support?
  if the script not working how much time time will you take to fix it?
  will You share the complete code OR just API?
  incase 10k downloads are received per day then your is script capable of handling a high number?
  
  Can you make Story download & private video download in this script?
  My mail id - [email protected]
• 
  9 months ago
  WpEliteMedia Author

  Hi,
  The script contains complete source code and is not dependent on API.
  However, you might need to use the proxies if your website has too much traffic.
  
  For downloading stories and private videos, third-party API integration is required. The API can be purchased and integrated into the script for an additional cost.
  Thanks!

• 
  Dec 1, 2023
  MrSourish

  I want to purchase this and Instagram script both for unlimited domain but need to talk to you. Send me msg I have some query
• 
  Dec 3, 2023
  WpEliteMedia Author

  Hi,
  You may purchase the extended license to use on unlimited websites.
  We can't message due to the limitation of Codester. Only the client can message the seller.
  Thanks!

• 
  Nov 15, 2023
  codingbazarofficial

  I want purchase this script today, i have some doubt please clarify.
  1. This script working on Hostinger Business web hosting server ? Link : https://www.hostinger.in/web-hosting
  2. This script working standalone or required any Paid API/Proxy ?
• 
  Nov 25, 2023
  WpEliteMedia Author

  Hi,
  This script is compatible with all types of hosting, including shared hosting.
  Some videos may require the use of residential proxies or paid APIs.
  Thanks!

• 
  Nov 14, 2023
  Edi9

  hi.
  this script can download facebbok video PRIVAT ?
• 
  Nov 25, 2023
  WpEliteMedia Author

  Hi,
  It doesn't support private videos. But, we are capable of developing a private fb video downloader for your needs.
  If you have any questions feel free to share. We're here to help!
  Thanks!

• 
  Oct 9, 2023
  dude10 Purchased

  I just tried the demo link. SOme of the videos are working but some of them are not for example: https://www.youtube.com/watch?v=b8x6cMt-vQ0 this video is not working while this is working: https://www.youtube.com/watch?v=bmrovIPJmNI
  
  On other sites like ssyoutube both links are working. Please fix it.
• 
  Oct 10, 2023
  WpEliteMedia Author

  Hi,
  That video is country restricted.
  If your server is located in a country where the video is restricted, the downloader won't be able to function properly. To overcome this issue, you would need to use proxies.
  Thanks!

• 
  Jul 4, 2023
  manjugand Purchased

  Hi,
  I recently bought your Facebook video downloader PHP script but it is not working correctly on mobile when we click on download video it opens a new tab and the video starts playing on that tab instead of downloading I also checked on your demo it is the same issue in your demo.
• 
  Jul 5, 2023
  WpEliteMedia Author

  Hi,
  Replied, please check your inbox.
  Thanks