8 Support questions or comments

• 
  1 month ago
  Joemwamba1 Purchased

  Hello, do you do the installation
• 
  3 weeks ago
  Codeguru43 Author

  Hello, Thank you for your purchase. We do installation once you purchase the installation fee.

• 
  2 months ago
  ketnoi24

  Before buying
  1. Normal licenses have SAAS feature?
  2.I need you to adjust the currency feature - add it https://prnt.sc/Gbjfl5gxqgyP
  3.Please integrate the Sepay Payment Gateful - https://github.com/sepayvn/laravel-sepay
  4. Do you get custom job?
  Thanks
  
• 
  2 months ago
  Codeguru43 Author

  Hello,
  
  1. Yes, the regular license has SaaS feature.
  
  2. For any feature, kindly use the suggestion link to add it on the feedback/suggestion website. It will be added in next update. We just released an update yesterday.
  
  3. For Sepay payment, you can contact our support team after purchase via the support website and request for a custom job.
  
  4. Yes, we offer custom work.
• 
  2 months ago
  ketnoi24

  Great, Thanks

• 
  2 months ago
  Safiyu

  Please can you share me Domo?
  
  And payment gateway no Crypto
• 
  2 months ago
  Codeguru43 Author

  You can access demo from here https://socialswap.codeguru.pro.
  
  currently no crypto payment gateway

• 
  3 months ago
  mhsujan

  is this script same as swapdeal.co?
• 
  3 months ago
  Codeguru43 Author

  It is similar. They are both for selling digital accounts

• 
  3 months ago
  Jayesh121

  i will pay extra for this 2 feathers :-
  
  1. this is only for selling social media account platform
  please add account type for user can do sell user's websites and sell websites
  2. can you add user to user rating after successful purchase like:- https://imgur.com/a/KTfHIXP
• 
  3 months ago
  Codeguru43 Author

  1. Add this to the suggestion website and we will consider this in future updates
  2. User to user reviews will be added in upcoming updates.

• 
  3 months ago
  Jayesh121

  please add this feacher after i will buy this script

• 
  3 months ago
  Jayesh121

  account type in website option not avelable
  i want to script like:- website buy sell option
• View 3 more replies
• 
  3 months ago
  Codeguru43 Author

  I don’t understand what you mean by account type.
  
  
  There is option for user to buy and sell their accounts and the type of accounts they want to sell is visible to the buyer
• 
  3 months ago
  Jayesh121

  any user cannot buy or sell own websites on this platform
  
• 
  3 months ago
  Jayesh121

  this is only for selling social media account platform
  please add account type for user can do sell user's websites and sell websites
  
• 
  3 months ago
  Codeguru43 Author

  Currently we support only buying and selling social accounts
• 
  3 months ago
  Jayesh121

  i want to buy this script after this changes
  
• 
  3 months ago
  Jayesh121

  can you add user to user rating after successful purchase like:- https://imgur.com/a/KTfHIXP

• 
  6 months ago
  brandcodes Purchased

  Great tool. Is there a possibility to implement:
  
  - Optional admin commission (%) for any escrow deal closed
  - The payment options on the balance top up UI are not functioning, kindly check on that?
  - Ability to allow Admin manage Listing manager i.e adding categories, managing the submission form flow by choosing to activate, deactivate some forms or add more forms on the submission UI
  - Lastly, option to lock the image content on the listing and only be viewable to either all users or only to buyers who have sent offers.
• View 23 more replies
• 
  6 months ago
  Codeguru43 Author

  Thank you.
  
  1. The escrow commission currently is set based on the subscription plan and also separately for free users too.
  
  2. The payments method was turned off but bank payments is turned on now but other payment methods works when you enter your credentials on live app
  
  3. Adding categories is not available for the admin now but it will become available in the next update. Concerning form submission, that is not currently on ETA but if more request is made on that, we will consider it.
  
  4. The image content is viewable to everyone at the moment. Sending an offer doesn't make one a buyer because the offer can be rejected by the seller. We didn't see any need to add this since the buyer who wants to send an offer might like to see some images first. You can also let your users know not to submit any image that shows any sensitive information. Also links to the account are hidden by default unless user is a premium user.
• 
  6 months ago
  brandcodes Purchased

  Duly noted. Then what differentiates the Buyer and Seller accounts? Do both need to subscribe to the plans?
• 
  6 months ago
  Codeguru43 Author

  There is really no much difference.
  
  Because a buyer can also be a seller and vice versa. The subscription plans and it's features is entirely based on the admin of the site. Since it is a marketplace, the subscription plan applies both to the buyer and seller, but for a buyer, they can send message directly to a seller from the listing page without having to subscribe to a plan. You can find more premium features on the pricing section of the website and also explore the subscription plans section.
  
  It is not mandatory to subscribe to a plan depending on how the admin of the site sets the features.
• 
  6 months ago
  brandcodes Purchased

  hello, i made a purchase. Is it possible to have the payment options also available/activated on the Escrow Offer Checkout page apart from just the wallet option. https://www.awesomescreenshot.com/image/49296648?key=a868a4598105713a8576c5c2cacaa7eb
• 
  6 months ago
  brandcodes Purchased

  2. Also on the payout methods, i would love to have the option to choose on what payout method to activate and deactivate. how do i do that?
• 
  6 months ago
  Codeguru43 Author

  Thank you for the purchase.
  
  1. The way it works is all escrows transactions are made from the wallet and this is why before a buyer wants to carry out anything, they will be prompted to top up their wallet first.
  
  2. You can see this option in the ->Finance Manager->Payment Settings. There you can see whether to activate or deactivate a payment method for either Subscription or Listings.
  
  Please don't forget to leave a review once you have explored the product. Thank you again
• 
  6 months ago
  brandcodes Purchased

  On #2 - how do I manage the payment methods on withdraw as an admin?
• 
  6 months ago
  Codeguru43 Author

  There is no option for that, we will be adding it on the update that will come before the end of the month.
  
  The only way currently is doing that through the database. in the payout_gateways table and instead of "active" use inactive.
• 
  6 months ago
  brandcodes Purchased

  Awesome, looking forward to it.
• 
  5 months ago
  brandcodes Purchased

  I am facing this error when I click on choose to show dispute. 403
  THIS ACTION IS UNAUTHORIZED.
  
  Url Path: https://yourdomain.com/user/dispute/1/show
  
  Screenshot: https://ibb.co/1MPXZVS
• 
  5 months ago
  brandcodes Purchased

  The error to view the dispute opened, occurs on the seller side, on the buyer side they are able to view the dispute details and respond.
• 
  5 months ago
  Codeguru43 Author

  This is not possible as this works on the demo.
  
  1. Did you view the dispute from the dispute page?
  2. Did you check to see if you are currently logged in with the correct seller account?
  3. Did you check to see if you are still currently logged in?
  
  if yes to all, please open a ticket on the support website as we cannot handle technical issues in the comment section. https://support.codeguru.pro
• 
  5 months ago
  brandcodes Purchased

  Error 2: On the admin side, when admin chooses to decline the payout and clicks submit, an error occurs as shown on screenshot below
  https://ibb.co/xC8pKWW
  
  Error: Missing required parameter for [Route: user.balance.transaction.show] [URI: user/balance/transaction/{type}/{id}] [Missing parameter: id].
• 
  5 months ago
  Codeguru43 Author

  The payout error is a bug, please open a support ticket and we will fix this.
  
• 
  5 months ago
  brandcodes Purchased

  1. Did you view the dispute from the dispute page?
  
  YES I DID
  
  2. Did you check to see if you are currently logged in with the correct seller account?
  
  YES I CONFIRM
  
  3. Did you check to see if you are still currently logged in?
  
  YES THE ACCOUNT IS LOGGED IN AS SELLER.
  
  
  Regarding the ticket, I tried opening the ticket, submitted the purchase code, but it says the purchase code is invalid, hence unable to use your support portal.
• 
  5 months ago
  Codeguru43 Author

  Please try to open a ticket again.
• 
  5 months ago
  brandcodes Purchased

  Submitted ticket successfully
• 
  5 months ago
  brandcodes Purchased

  Hello,
  
  How do i edit the email header logo? It seems to be broken on all emails being delivered to users as attached.
• 
  5 months ago
  Codeguru43 Author

  Check the support ticker. We have responded
• 
  4 months ago
  brandcodes Purchased

  just opened a new ticket.please check and advise
• 
  4 months ago
  Codeguru43 Author

  We have responded
• 
  4 months ago
  brandcodes Purchased

  thanks, btw any upcoming updates on notable features as suggested? let me know when?
• 
  4 months ago
  Codeguru43 Author

  Yes, there will be upcoming updates although no ETA yet. We are working on it
• 
  3 months ago
  brandcodes Purchased

  opened a new ticket
• 
  3 months ago
  brandcodes Purchased

  the google recaptcha does not work.
• 
  3 months ago
  Codeguru43 Author

  The google recaptcha works. we just enabled it in the demo and it is working. Make sure you are selecting the v3 score based and not v2