2 Support questions or comments

• 
  1 month ago
  ceaslo

  demo user and passeord and admin. please
• View 2 more replies
• 
  1 month ago
  DannsScripts Author

  Hello @ceaslo
  They're indicated at: https://www.codester.com/items/49709/aidex-ai-powered-customer-support-chatbots?ref=DannsScripts
• 
  1 month ago
  ceaslo

  Hello Audan, I ask you if someone said I would talk to one of the customer service representatives, the conversation will be transferred automatically to support or not because I did not find this advantage. Is there also a company and the company can appoint employees to respond to customers through this feature when transferring from artificial zakat to support. These features exist
• 
  1 month ago
  DannsScripts Author

  If someone requests to be transferred to a human agent, the AI will notify you via email so you can step in and take over the conversation. Until then, the AI will continue handling responses.
  
  Regarding your second point, the feature to automatically assign company employees for customer responses is not currently available. You will still need to manually intervene when necessary.
• 
  1 month ago
  ceaslo

  I know a doctor. Will you be able to create accounts for employees to appoint them to respond
• 
  1 month ago
  DannsScripts Author

  Could you clarify more please?

• 
  1 month ago
  eduardofiorini

  Hello, as soon as Telegran is launched, the Super Bundle will also be updated?
• 
  1 month ago
  DannsScripts Author

  Hello @eduardofiorini
  Yes exactly, the super bundle will include the Telegram module and also the Blog module when released.