8 Support questions or comments

• 
  Oct 20, 2020
  bondchester Purchased

  Great Plugin, have just purchased.
  
  How to add additional option field as attachment to the plugin as the description of says....etc. but not in the options?
  
  Thank you.
• View 1 more reply
• 
  Oct 20, 2020
  jtibbles Author

  Hi, thanks. Look for the Additional Requirements section. You can see that in the screenshots. You must select the checkbox and then you can create your extra questions
• 
  Oct 21, 2020
  bondchester Purchased

  Hi,
  
  There is no "File Upload" attachment option. (eg. upload picture, files)
  
  The only options are:
  Textfield
  Number
  Email
  Select Box
  Check Box
  Radio Buttons.
  
  How to implement that option?
• 
  Oct 21, 2020
  jtibbles Author

  Additional questions must be text based. There is no file upload implementation currently.
• 
  Oct 21, 2020
  jtibbles Author

  You might be able to input direct html image tags in to the text however.

• 
  May 16, 2020
  rangenw Purchased

  getting error on submission. missing data. just purchased and loaded latest version to try and fix. please see here and help asap: https://www.coeurdalene.org/enter-to-win
• 
  May 26, 2020
  jtibbles Author

  It is probably to do with the start date/date. Please check your database server is in the same timezone.

• 
  Jan 14, 2020
  mattstedman Purchased

  Hi
  I am looking at upgrading to pro but i am unsure if it will do what i want it to do....
  
  I am looking to run 9 prize draws all at different time intervals and repeat, i.e weekly, fortnightly, monthly etc.
  Members should be able to enter each draw but daily, i.e one entry per draw per member per day.
  
  Also would there be a winners list where all the winners would be recorded? thanks
  
• 
  Jan 14, 2020
  jtibbles Author

  Hi, the plugin does not support daily entry restrictions ( restriction is by unique emails) , or permanent repeat competitions.
• 
  Jan 14, 2020
  mattstedman Purchased

  On your website I see you can do custom modifications?
• 
  Jan 19, 2020
  jtibbles Author

  Unfortunately due to time I am unable to do any modifications now, only bug fixes. I have updated my website with this info.

• 
  Jan 4, 2020
  watertime Purchased

  Just bought your script. I used to have your old version but I couldn't find it so I donated again. The new version (No Frills Prize Draw Pro v1.4.3) does not have a date picker and no matter what format I put the date in I get a date-time error and it will not save and I have to start over again.
  
  Is there supposed to be a date picker?
  
  
  
• View 2 more replies
• 
  Jan 5, 2020
  jtibbles Author

  Hi, please see email replied. Thanks
• 
  Jan 5, 2020
  watertime Purchased

  Sorry, I don't see it. I checked spam as well. the email is correct as I got notified of your post to this.
• 
  Jan 5, 2020
  jtibbles Author

  Ok. I've rechecked the latest release and it seems to work ok for me. Can you check for any javascript errors perhaps coming from another plugin that might be preventing it from working?
• 
  Jan 6, 2020
  watertime Purchased

  here is the only errors I see
  JQMIGRATE: Migrate is installed, version 1.4.1 jquery-migrate.min.js:2:552
  downloadable font: no supported format found (font-family: "jetpack" style:normal weight:400 stretch:100 src index:1) source: (end of source list) unknown:3:426
  downloadable font: no supported format found (font-family: "Noticons" style:normal weight:400 stretch:100 src index:1) source: (end of source list) unknown:1:25660
  TypeError: $ is not a function
  admin.php:422:34
  <anonymous> https://jobbiecrew.com/wp-admin/admin.php?page=nfpdp_prize_draw_pro_new_draw:422
  TypeError: $ is not a function
  admin.php:436:34
  <anonymous> https://jobbiecrew.com/wp-admin/admin.php?page=nfpdp_prize_draw_pro_new_draw:436
  MouseEvent.mozPressure is deprecated. Use PointerEvent.pressure instead. tinymce.min.js:2:9108
• 
  Jan 6, 2020
  jtibbles Author

  Thanks for the reply. It sounds like you have 1.43. 1.44 should be the latest version. I have sent you the files via wetransfer.com now. I will re-upload this version to codester too (I had already done this a few weeks ago, maybe there was an internal issue)

• 
  Oct 1, 2019
  jtibbles Author

  Please request the latest update from Codester (current latest release was 23 September 2019)

• 
  Sep 18, 2019
  cueup

  Is it possible to get a demo?
  
  Also, can you add?
  1. Login for the submitter to submit
  2. Create page when user submit after admin approval
• 
  Sep 21, 2019
  jtibbles Author

  Hi, there is a free lite version here: https://it.wordpress.org/plugins/no-frills-prize-draw/
  Neither of those points can be implemented with in this plugin at this time. But a log in area is already included with Wordpress anyway, and a front end registration/login can be provided with something like Profile press https://wordpress.org/plugins/ppress/
• 
  Sep 22, 2019
  cueup

  okay thanks

• 
  May 2, 2019
  Sam23 Purchased

  Hello,
  
  I cant translate the plugin, do you know why ?
  I have created file no-frills-prize-draw-pro-fr_FR (mo and po), nfpdp (mo and po), fr_FR (mo and po) in languages dir of the plugin but the translate don't working.
  
  Any tips ?
  
  Thank you
• View 2 more replies
• 
  May 2, 2019
  jtibbles Author

  Hi, strange it isn't working. Can you upload the mo / po files somewhere and I'll take a look.
• 
  May 2, 2019
  Sam23 Purchased

  Thanks for the answer,
  http://redmonkey.fr/file/no-frills-prize-draw-pro-fr_FR.po et http://redmonkey.fr/file/no-frills-prize-draw-pro-fr_FR.mo
• 
  May 2, 2019
  jtibbles Author

  thanks. I'll get back to you asap
  
• 
  May 2, 2019
  jtibbles Author

  can you send me your email and I will send you updated files. What translating tool are you using? I recommend Loco Translate to generate mo and po files
• 
  May 3, 2019
  Sam23 Purchased

  Hi, i use loco translate too i send my mail in PM,
  Thank you

• 
  Feb 20, 2019
  thomasduperre Purchased

  Need help. The plugin refuses submissions. Keeps saying data is missing :
  
  Click here to go back
  There was an error. Missing data.. We couldn't save your details at this time.
• View 5 more replies
• 
  Feb 20, 2019
  jtibbles Author

  Hi, would you be able to send me the url? What version of Wordpress and Php is your server running?
• 
  Feb 20, 2019
  thomasduperre Purchased

  https://boutique.jesuisunenfantterrible.com/tirage-4x4/ running the latest on all
• 
  Feb 20, 2019
  thomasduperre Purchased

  I even tried creating a new contest and still bugs
• 
  Feb 20, 2019
  thomasduperre Purchased

  I even re-installed it
• 
  Feb 20, 2019
  jtibbles Author

  Thanks. I've just tried and it submitted correctly. Could you check that you see the entry in the admin area?
• 
  Apr 1, 2019
  Federico4 Purchased

  Hi, need help with required custom fields. As you can see here http://www.faced.com/contest-2/?lang=it a part of code appears ( />. How could I clean it?
• 
  Apr 1, 2019
  jtibbles Author

  Hi, did you edit any of the files or was it just like that? If the latter I can update the file and send it to you. Thanks for your message
• 
  Apr 10, 2019
  jtibbles Author

  Hi, I can't replicate this. Could you let me know if you are still seeing an issue? Thanks