Demo:

Frontend: meg-customercare.onecrib.com
Backend: meg-customercare.onecrib.com/login

Admin Login:
Email: [email protected]
Password: admin

Enhance your customer support experience with Mega Customer Care, a robust script built with Laravel. This powerful tool is designed to streamline interactions between customers and your support team, ensuring timely and effective communication.

Key Features:

• Audio & Video Calls: Seamlessly connect with customers through high-quality audio and video calls.
• Instant Messaging: Allow customers to send messages and receive prompt responses from your support agents.
• Appointment Booking: Enable customers to book appointments with ease, ensuring they receive the support they need at their convenience.
• Customer Feedback: Gather valuable feedback from your customers to improve your services and customer satisfaction.
• Admin & Agent Management: Super Admins can create and manage agents, assign tasks, and monitor their availability.
• Comprehensive Reports: Admins can access detailed reports and insights on customer interactions, helping you make data-driven decisions.
• User-Friendly Interface: Designed with an intuitive interface for both customers and support agents, ensuring a smooth user experience.
• Laravel Framework: Built with the powerful Laravel framework, ensuring security, scalability, and maintainability.

Benefits:

• Improved Customer Satisfaction: Provide timely and efficient support, enhancing the overall customer experience.
• Streamlined Operations: Manage your customer support team effectively with comprehensive admin tools and reporting.
• Scalable Solution: Easily adapt and scale the script to meet the growing needs of your business.

Ideal For:

• Customer Support Teams
• Help Desks
• Call Centers
• Businesses of all sizes seeking to improve customer service

Get Mega Customer Care Today:

Demo:

Frontend: meg-customercare.onecrib.com
Backend: meg-customercare.onecrib.com/login

Admin Login:
Email: [email protected]
Password: admin

• Audio & Video Calls: Seamlessly connect with customers through high-quality audio and video calls.
• Instant Messaging: Allow customers to send messages and receive prompt responses from your support agents.
• Appointment Booking: Enable customers to book appointments with ease, ensuring they receive the support they need at their convenience.
• Customer Feedback: Gather valuable feedback from your customers to improve your services and customer satisfaction.
• Admin & Agent Management: Super Admins can create and manage agents, assign tasks, and monitor their availability.
• Comprehensive Reports: Admins can access detailed reports and insights on customer interactions, helping you make data-driven decisions.
• User-Friendly Interface: Designed with an intuitive interface for both customers and support agents, ensuring a smooth user experience.
• Laravel Framework: Built with the powerful Laravel framework, ensuring security, scalability, and maintainability.

• PHP 8.2+
• MYSQL 5.1+
• mod_rewrite (Apache must not contain ONLY_FULL_GROUP_BY)
• MBString Extension
• MYSQLi Extension
• Zip Extension
• CURL Extension
• Memory_limit at least: 100M (set in php.ini)
• post_max_size: 100M
• allow_url_fopen: Enable
• upload_max_filesize: 20M

• Download the Mega Customer Care zip file
• Extract the zip folder and upload the contents of the “upload” folder to the root directory of your domain.
• Create a MySQL database and user on your server. Grant user all privileges to the database.
• Run the installer by navigating to the install controller https://www.my-website.com/install. For example, if your domain is www.my-domain.com, you should browse www.my-domain.com/install.