25 Support questions or comments

• 
  Apr 12, 2020
  gevcen

  When I want to update the plugin, it indicates that it hasn't been tested with the latest version of WordPress. I'm sure that you'll reply that it is compatible but can you update the flag indicating that the plugin is compatible with the latest version of WordPress (5.4) & WooCommerce (4.0.1) ?
  
  https://gevcen.tinytake.com/tt/NDIwNjMwNV8xMzEwMjkwMw
• 
  Apr 13, 2020
  aluka47 Author

  Hi gevcen,
  I updated it.

• 
  Apr 11, 2020
  gevcen

  Dear,
  
  Can you please fix the below errors ? If fixed, then I'll consider buying the pro version.
  
  [11-Apr-2020 16:07:36 UTC] PHP Notice: Trying to access array offset on value of type null in /home/customer/www/DOMAIN/public_html/wp-content/plugins/ba-plus-before-after-image-slider-free/templates/default.php on line 10
  
  [11-Apr-2020 16:07:36 UTC] PHP Notice: Undefined offset: 0 in /home/customer/www/DOMAIN/public_html/wp-content/plugins/ba-plus-before-after-image-slider-free/templates/default.php on line 10
  
  Thanks in advance
  Gevcen
• 
  Apr 12, 2020
  aluka47 Author

  Hi gevcen,
  I fixed it, you can download the new version (FREE) here:
  https://wordpress.org/plugins/ba-plus-before-after-image-slider-free/
• 
  Apr 12, 2020
  gevcen

  thank you, i've added a 5 stars review for the support
• 
  Apr 13, 2020
  aluka47 Author

  Thank you!

• 
  Apr 6, 2020
  Ľubomír Purchased

  Hi i have installed your aplication and all time this plugin generate many errors ..
  
  [06-Apr-2020 13:55:21 UTC] PHP Notice: Undefined index: full_width in /www/w/i/u148792/public_html/wp-content/plugins/ba-plus-before-after-image-slider/index.php on line 68
  [06-Apr-2020 13:55:21 UTC] PHP Notice: Undefined offset: 0 in /www/w/i/u148792/public_html/wp-content/plugins/ba-plus-before-after-image-slider/templates/default.php on line 10
  [06-Apr-2020 13:55:21 UTC] PHP Notice: Undefined offset: 0 in /www/w/i/u148792/public_html/wp-content/plugins/ba-plus-before-after-image-slider/templates/default.php on line 10
  [06-Apr-2020 13:55:21 UTC] PHP Notice: Undefined offset: 0 in /www/w/i/u148792/public_html/wp-content/plugins/ba-plus-before-after-image-slider/templates/default.php on line 10
  [06-Apr-2020 13:55:21 UTC] PHP Notice: Undefined offset: 0 in /www/w/i/u148792/public_html/wp-content/plugins/ba-plus-before-after-image-slider/templates/default.php on line 10
  [06-Apr-2020 13:55:21 UTC] PHP Notice: Undefined offset: 0 in /www/w/i/u148792/public_html/wp-content/plugins/ba-plus-before-after-image-slider/templates/default.php on line 10
  [06-Apr-2020 13:55:21 UTC] PHP Notice: Undefined offset: 0 in /www/w/i/u148792/public_html/wp-content/plugins/ba-plus-before-after-image-slider/templates/default.php on line 10
  [06-Apr-2020 13:55:21 UTC] PHP Notice: Undefined offset: 0 in /www/w/i/u148792/public_html/wp-content/plugins/ba-plus-before-after-image-slider/templates/default.php on line 10
  [06-Apr-2020 13:55:21 UTC] PHP Notice: Undefined offset: 0 in /www/w/i/u148792/public_html/wp-content/plugins/ba-plus-before-after-image-slider/templates/default.php on line 10
  [06-Apr-2020 13:55:21 UTC] PHP Notice: Undefined offset: 0 in /www/w/i/u148792/public_html/wp-content/plugins/ba-plus-before-after-image-slider/templates/default.php on line 10
  [06-Apr-2020 13:55:21 UTC] PHP Notice: Undefined index: vertical in /www/w/i/u148792/public_html/wp-content/plugins/ba-plus-before-after-image-slider/templates/default.php on line 62
  you know what is happens ? Thank you
• View 1 more reply
• 
  Apr 8, 2020
  aluka47 Author

  Hi Ľubomír, sorry for the late reply.
  Maybe the config data of BA-PLUS plugin in the database has been corrupted. You can try delete the old slider, and then create a new slider, if you still got the error then please send your admin panel url + username + password to https://www.codester.com/messages/?user=aluka47 , I'll check it out.
• 
  Apr 13, 2020
  aluka47 Author

  Sorry for the inconvenience, there are a few bugs in my plugin, I fixed it, please download the new version of the plugin, thank you.
• 
  Apr 13, 2020
  Ľubomír Purchased

  thank you , i will try
  
• 
  Apr 13, 2020
  Ľubomír Purchased

  Looks good, no bugs yet ...

• 
  Feb 26, 2020
  ashleykoser

  Is it possible to set a maximum height for the slider?
• View 1 more reply
• 
  Feb 27, 2020
  aluka47 Author

  Hello ashleykoser,
  Set the maximum height is not possible in the current version. But I can customize css to set the maximum height for you.
  Could you please send me the url to your slider (and the maximum height you need to set)?
• 
  Feb 28, 2020
  aluka47 Author

  Your slider has 2 images of different sizes, you need to insert the code below into the header.php file to apply the maximum height in each page.
  
  <style>
  .s201_slides .s201_holder {display:block; max-height:670px;}
  </style>
  
  Insert like this:
  https://i.imgur.com/4EQcpZ5.png
• 
  Feb 28, 2020
  ashleykoser

  Thank you for your help!
• 
  Feb 29, 2020
  aluka47 Author

  You're welcome.

• 
  Nov 15, 2019
  brighterimagelab Purchased

  I can get the free version to work on Wordpress using a test page, but once I move it to a live page, it distorts the before picture.
  
  It works on https://brighterimagelab.com/69-2/
  It distorts the before photo on https://brighterimagelab.com/dental-veneers-test/
  
  I have no issue buying a license, but I don't want to do this if it will not fix the issue.
• View 1 more reply
• 
  Nov 16, 2019
  aluka47 Author

  Sorry for the inconvenience, I fixed distorted images error, but you need to wait 1 or 2 business days (for new files to be reviewed from the Codester moderator) to download the new version.
  
  I also updated the new version (FREE) for Wordpress:
  https://wordpress.org/plugins/ba-plus-before-after-image-slider-free/
  
  Thank you!
• 
  Nov 18, 2019
  aluka47 Author

  Hi brighterimagelab, the new version 1.0.1 has been updated, please delete the old version and replace it with the new version.
  
  Thank you!
• 
  Nov 25, 2019
  brighterimagelab Purchased

  It seemed to work well, but we tried to build a slider on another site within the same Wordpress MultiSite installation, and I get an error next to Shortcode:
  
  "Error! Cannot create shortcode!"
• 
  Nov 26, 2019
  aluka47 Author

  Hi brighterimagelab, my plugin work well on a multisite network (I tested it), maybe another plugin or current theme is conflicting with this one. You can try deactivate all other plugins or change current theme, if you still got the error then please send your admin panel url + username + password to https://www.codester.com/messages/?user=aluka47 , I'll check it out.