66 Support questions or comments

• 
  Jul 30, 2021
  1Legend1 Purchased

  How do I change withdrawal methods?
• 
  Jul 30, 2021
  Seunex Author

  Am responding to you on WhatsApp

• 
  Apr 14, 2021
  skycodes Purchased

  Logo Is Not Changing. It always returns Digmart Logo Even i cleard templace cache and create logo with digmart logo size but it still same. Please Let me know the solution to fix this isssue.
• View 4 more replies
• 
  Apr 14, 2021
  Seunex Author

  Please what the size of your logo?
• 
  Apr 14, 2021
  skycodes Purchased

  130x 30 as digmart logo size.
• 
  Apr 14, 2021
  Seunex Author

  That should work. And am sure the image might upload but due to cache it might not effect. Let prove that.
  On you server please navigate to this folder and verify your image is there.
  Navigate to: static >> website >> site-logo
  
  Now check if you logo is there.
• 
  Apr 14, 2021
  skycodes Purchased

  Logo is shown in directory but on website it shows digmart logo.
• 
  Apr 14, 2021
  Seunex Author

  if you are on chrome hit hard reload by pressing Ctrl + Shift + R
  
  That a cache issue.
• 
  Apr 14, 2021
  skycodes Purchased

  I cleared all cache but it still shows your logo.
• 
  Apr 14, 2021
  Seunex Author

  Checking your website link your logo is looking good on my end.

• 
  Mar 20, 2021
  Josuejb1 Purchased

  Hi, I bought this product and I can't download it.
  
  I have the receipt
• View 2 more replies
• 
  Mar 20, 2021
  Seunex Author

  Please where do you purchase and when?
• 
  Mar 20, 2021
  Josuejb1 Purchased

  I bought it here a few hours ago but nothing comes out I have the receipt where I send it
• 
  Mar 20, 2021
  Seunex Author

  Am glad you said you have contact support and hopefully the codester team reply ASAP
• 
  Apr 8, 2021
  treyfas Purchased

  script has a problem, page is blank when you want to download file
• 
  Apr 8, 2021
  Seunex Author

  I responded to this chat via Skype still.dontbget replied. I need to know and understand your issue

• 
  Jan 28, 2021
  Md59

  Hi, I want to buy this template. But I want to know, can I add custom payment gateway like "sslcommerz.com"?
  Please late me know as soon as possible.
• 
  Jan 28, 2021
  Seunex Author

  Adding new payment gateway will invove in CodeBase section. You can reach me privately for custom payment thanks.
  
  Hope you having a wonderful day!
• 
  Feb 20, 2021
  treyfas Purchased

  the script has a problem when deleting a post, from admin panel
• 
  Feb 20, 2021
  Seunex Author

  Look like you have send me a message. I will reply soon and check what went wrong

• 
  Jan 13, 2021
  dosome Purchased

  I haven't tested it yet.
  
  I have a question
  Can I make a bank transfer payment?
  When a user makes a bank transfer payment
  Will I also earn 10% on reference link sales?
  
  Second question
  Can I manually approve user downloads after payment is confirmed?
  Will I automatically earn 10% even if I manually approve the download?
• 
  Jan 13, 2021
  Seunex Author

  To use bank payment method it will involve manual download approve and this will be a custom work.
  
  Sorry about that 😐
• 
  Jan 13, 2021
  dosome Purchased

  Are you saying that you have to work with extra cost beyond the cost of purchasing the script?
  Shouldn't there be bank transfer and manual authorization by default?
• 
  Jan 13, 2021
  Seunex Author

  This feature will require extra class and database. I know how that gonna take hold of me to set up.

• 
  Jan 10, 2021
  dosome Purchased

  I want to make a purchase, but I'm hesitating because I don't have the features I need.
  You want to sell digital products in limited quantities.
  It would be great if this product has a feature that allows you to limit the number of downloads.
  For example, it is a function that can be set from once to unlimited.
  This makes it easy to service products that can only provide a limited number of downloads.
• View 15 more replies
• 
  Jan 10, 2021
  Seunex Author

  If i get you correctly you want to set a limit to a number of purchase or a number of download for an already purchase user
• 
  Jan 10, 2021
  dosome Purchased

  When registering a service, we are talking about the ability to specify the number of downloads.
• 
  Jan 10, 2021
  Seunex Author

  That what i am trying to say
  For example you added a product so u want to be able to set the number of time the item can be purchase for example i set it to 2 if the item is purchase 2 times it no longer availble.
• 
  Jan 10, 2021
  dosome Purchased

  For example, if a registered service has been downloaded once, it means that everyone can no longer receive the download.
• 
  Jan 10, 2021
  Seunex Author

  You know it has to be purchased before it can be download so download is also same as purchase we are talking the same thing i understand this feature clearly.
• 
  Jan 10, 2021
  dosome Purchased

  Can you add these features?
• 
  Jan 10, 2021
  Seunex Author

  I should be able to help you with that buh not common to be add to a normal digital marketplace. I can do that for you Free of Charge!
• 
  Jan 10, 2021
  dosome Purchased

  If I buy it, can I get a separate script with these features added?
  Or do you add functionality in another way?
• 
  Jan 10, 2021
  Seunex Author

  I will work on the infected file and send the compile updated file to you to update your script and for future references!
• 
  Jan 10, 2021
  dosome Purchased

  Ah... Then, would you update the current script too?
  If so, I will purchase it when the script is updated.
• 
  Jan 10, 2021
  Seunex Author

  You are the only one who request these feature because as a common digital marketplace this feature is not common. So i will only help in adding this feature for you or any one else who reqeusted it.
  Thank You for your interest.
• 
  Jan 10, 2021
  dosome Purchased

  Oh, I see...
  If I make a purchase right now, how long will I have to wait to receive the file with the feature added?
• 
  Jan 10, 2021
  Seunex Author

  in 3hrs i get back with it for you
• 
  Jan 10, 2021
  dosome Purchased

  Okay.
  I will buy now.
  Please send us a script with features added after 3 hours.
  Thank you for answer
• 
  Jan 10, 2021
  Seunex Author

  ok
• 
  Jan 10, 2021
  dosome Purchased

  I bought it now as promised.
  We will be waiting for the script with added features.
  Thank you
• 
  Jan 10, 2021
  Seunex Author

  Am on it.
  You easy contact i can reach you on via message so i can get in touch with you when am done.
• 
  Jan 10, 2021
  Seunex Author

  Shared via Google drive

• 
  Dec 27, 2020
  mabelc Purchased

  Hi,
  I would like to buy the script, do you offer support in terms of full installation and slight customization ? If so, how much do you charge? Thanks
• View 6 more replies
• 
  Dec 27, 2020
  Seunex Author

  I help in full installation for free but customization is base on Terms & Condition. Dont get me wrong i help to configure the script on your server with paying any penny but if need personal customization we need to talk more in private message to make agreement!
• 
  Jan 1, 2021
  mabelc Purchased

  What is your email or skype for contact?
  
• 
  Jan 1, 2021
  Seunex Author

  Just ur cpanel login only and I do the configuration.
  
  Email: [email protected]
  Sykpe: live:e993a17a75d269b6
  
  Feel free to chat me up!
• 
  Jan 10, 2021
  mabelc Purchased

  Hi, i've bought the script and sent you email with my cpanel login. Please check. thanks
  
• 
  Jan 10, 2021
  Seunex Author

  Okay
• 
  Jan 17, 2021
  mabelc Purchased

  Hi, I can't upload product, it's not allowing me to select from the category, i've sent email of the screenshot to you. Please help . thanks
  
• 
  Jan 17, 2021
  Seunex Author

  As you report on Skype I asked you to create Man, Sub and Child categories. If u did this and it show issue still occur share ur admin login via message or Skype!
• 
  Jan 17, 2021
  Seunex Author

  For breadcrumbs preferences. Main category is the mother and Child cat is the actual category we can not have child cat without creating the mother and sub first. So the item u upload still under the Main category.
  
  Take for example.
  
  U have and e-commerce pho script you want to upload.
  
  Have it in mind that the level of the script is e-commerce and the language use is php and php is a scripting language.
  
  So you need 3 folder to set this up.
  
  Script & Codes (Main category)
  
  Php Scriots (sub category)
  
  e-commerce (child category)
• 
  Jan 23, 2021
  Seunex Author

  You email confirmation is not properly set. They system trying to send email but your SMTP were not configured that why u encounter error and year is created but email not be send.
  
  Pls review ur SMTP settings

• 
  Oct 23, 2020
  DROIDCONTROLLER Purchased

  Hello, user can not update item, no files are being updated it just updating the description and title, i have checked the code and there is no code to upload new files at all, please fix this this why i asked for refund but you said your project is 100% perfect, its not .
• View 2 more replies
• 
  Oct 23, 2020
  Seunex Author

  New files are uploaded when user update item. user can update item preview, thumbnail, and main files.
  
  I have never see any buyer who complain about updating of item. I have also try that on my sie here any there is nothing wrong with it.
• 
  Dec 17, 2020
  Leomah

  Como faze pra muda idioma
• 
  Dec 17, 2020
  Seunex Author

  Hello @Leomah I could not understand please
• 
  Dec 17, 2020
  Leomah

  how do i translate to portuguese Brazil
• 
  Dec 17, 2020
  Seunex Author

  Currently it english language but if need to create a language for you it will be discussed after ur purchase.

• 
  Sep 22, 2020
  Humberto2

  tiene error al momento de aprobar la revision del producto en admin en el demo y lo otro al actualizar hay volver a cargar las imagenes y lo peor la imagen actual no puede eliminar se va almacenando en vano deberían de eliminarse al actualizar los archivos gracias
• 
  Sep 22, 2020
  Seunex Author

  Hola, la aprobación de utem funciona bien sin errores. no entendemos lo que quiere decir con la reubicación de la imagen tge, etc. Por favor, tenga en cuenta que no se permite la modificación del elemento o cualquier otra prueba profunda en la versión de demostración que usamos principalmente en la demostración de administrador. gracias

• 
  Sep 21, 2020
  Humberto2

  Whoops \ Exception \ ErrorException (E_WARNING)
  ZipArchive::close(): Invalid or uninitialized Zip object
• 
  Sep 21, 2020
  Seunex Author

  Está bien, no puedo hacer nada, no sabemos de dónde sacaste la descarga. Gracias
• 
  Sep 22, 2020
  Humberto2

  en el demo de tu script sale ese error