66 Support questions or comments

• 
  Apr 29, 2020
  robensy

  sorry, I can't understand one thing ... to upload files online, does it work only with Amazon s3 Storage?
• View 2 more replies
• 
  Apr 29, 2020
  Seunex Author

  We have to level of file store in the system anyone selected by the admin will be the default file storage either local storage or Amazone s3
• 
  Apr 29, 2020
  robensy

  Thanks for the reply Amazone s3 ...
  Sorry browsing the demo or not understood where the Falsh Sale system is activated, how you change the start and end date.
• 
  Apr 29, 2020
  Seunex Author

  Flash sale system is activate by various author and the system check for available flash sale every 7 days and rund it for 7 days on the 7th the system will then search for item listed for for flash sale and randomly select 4.
  
  I can change the time to run the flash sale for you if request after purchased.
• 
  Apr 30, 2020
  robensy

  ok thanks for the reply.
• 
  Apr 30, 2020
  Seunex Author

  You welcome

• 
  Apr 27, 2020
  Adriano Purchased

  Presale questions why in your demo when we click share it says page not found. For me this feature is really necessary.
• 
  Apr 27, 2020
  Seunex Author

  Hello sir.
  
  Can you please specify becos I do not understand where is leading to error
• 
  Apr 27, 2020
  Seunex Author

  Hello There!
  Thank you for reporting that bug it has been fixed and script has been submit for update as Version 3.1.
  You can check the demo again to confirm the fix.
  Once again thank you!

• 
  Apr 27, 2020
  samwaf Purchased

  Hello
  I am having many problems with this script, I do not understand how I have to compress photos in an archevo zip so that they appear ??? because it has to be this way, and now I have been trying to find a product for a while and each viz threatens everything and puts me what is in the photo below, the problem is that you fail only in one thing erases all the work and you have to write again again if you are lucky.
  https://gyazo.com/1d93511f786abb7d0ac38ad22a3dd56c
• 
  Apr 27, 2020
  Seunex Author

  I actually don understand your question.
  
  Be more clear and simple.
  
  Product screenshot is optional.
  
  To add a screenshot you are to zip images of your choice.
  
  Go to upload item upload item main, preview and icons then you can upload shots if any.
• 
  Apr 27, 2020
  Seunex Author

  In the above shot I see the item name can only contain A - Z a-Z 0-9
• 
  Apr 27, 2020
  Seunex Author

  Follow this steps to upload your very fir item.
  
  Prepare a preview image usually (590 x 300) .png, jpeg, jpg
  
  Prepare an icon image usually (200x200) .png, jpg, joeg
  
  Prepare your main file in zip format (.zip only)
  
  If you go other screenshot to show for the product and u are using version 2.9
  
  Zip up all the screenshot so the system will do the extraction.
  
  Now navigate to upload item.
  
  In the box to upload, upload all the resources there now in the form select the file accordingly.
  
  Thank you.

• 
  Apr 26, 2020
  balkishankachawa Purchased

  I am interested in buying this project but I am confused in differentiating buyer and seller account. Could you please make me understand how buyer and seller will register themselves? And how seller will upload products? how seller will manage product?
• View 27 more replies
• 
  Apr 26, 2020
  Seunex Author

  Hi thre thank you for you intrest.
  
  Buyer and seller account are quit diffrent sir.
  User will register you to platform as a normal buyer and then if he wish to sell on your platform he will the need to become a seller.
  
  There wil be an option name Became a Sellet and the user menu bar.
  So when the access the became a seller then he will be redirect straight to you upload page where he can upload his item for review.
  
  A nomall buyer without seller right can not upload an item but can only buyer item and also earn via affilate program is turn on by the admin.
  
  While the seller can sell and buyer item he can also buy via it earn creadit balance if have enough.
  if u need further help do let me know.
  
  Hope you are having a good time and staying safe!!!
• 
  Apr 26, 2020
  balkishankachawa Purchased

  How a buyer is different from seller in Database?
• 
  Apr 26, 2020
  Seunex Author

  We have a programical y role checkers in the system to detect if user is a seller or a normal buyer.
  
  That can be explain better and deep when you have their sources codes
• 
  Apr 26, 2020
  balkishankachawa Purchased

  Is it possible to show full demo?
• 
  Apr 26, 2020
  Seunex Author

  Please full.demo of what?
• 
  Apr 26, 2020
  balkishankachawa Purchased

  Demo of how buyer and seller work in this product?
• 
  Apr 26, 2020
  Seunex Author

  Just create an account on the demo site
  
  You are a buyer now click the became a seller and see what diffrent are they.
• 
  Apr 27, 2020
  balkishankachawa Purchased

  Yeah I can see this button, Thanks. In which technologies it is developed?
• 
  Apr 27, 2020
  Seunex Author

  PHP, Codeigniter 3, Smarty as the template engine.
  
  Thank you!
• 
  Apr 27, 2020
  balkishankachawa Purchased

  Great Thanks. I am going to buy it today.
• 
  Apr 27, 2020
  balkishankachawa Purchased

  Has it full responsive design? I mean is it mobile responsive?
• 
  Apr 27, 2020
  Seunex Author

  It is mobile responsive.
• 
  Apr 29, 2020
  balkishankachawa Purchased

  I have purchased the product and now trying to install it. But I am confuse which zip file to upload. In outer zip(codester-16198-digmart-multivendor-digital-marketplace-php.zip) file there is another zip file with "The Script.zip" and it also contains updates folder in it. Should i install the "The Script.zip" file? If i install only "The Script.zip" file, what about latest updates? How can I get latest update?
• 
  Apr 29, 2020
  balkishankachawa Purchased

  The zip file doesn't contain database file also.
• 
  Apr 29, 2020
  Seunex Author

  Hi there
  unpact The script.zip to your server and run yoursite.com/install/index.php to install it.
  The script comes with built in install wizard it is going to hand to sql for u all u need is you database name and username that all.
• 
  Apr 29, 2020
  balkishankachawa Purchased

  What about the latest version? Is it contain latest one or not?
• 
  Apr 29, 2020
  Seunex Author

  Go to update folder what is the latest folder ther it should be version 3.1
• 
  Apr 29, 2020
  Seunex Author

  if it is version 3.1 u don t need to do anything the script it fully updated then
• 
  Apr 29, 2020
  balkishankachawa Purchased

  In update folder it is showing 3.1 version. Will "The Script.zip" automatically install update 3.1 or I have to install 3.1 update after installing "The Script.zip" ?
• 
  Apr 29, 2020
  Seunex Author

  Yes that mean the script is fully up to date
• 
  Apr 30, 2020
  balkishankachawa Purchased

  When I am trying to install it, it is giving me error that "../application/config/database.php" is not writable. I checked this location there is no file with this name but it has database1.php. Also it is showing me warning that "Safe mode is off". What should I do?
• 
  Apr 30, 2020
  Seunex Author

  Hello..
  
  Kindly ignore the database not writtable error and continue with the install.
  
  After installing the system is going to write the file for you.
• 
  Apr 30, 2020
  balkishankachawa Purchased

  It is giving me error that "database could not be created please verify your settings"
• 
  Apr 30, 2020
  balkishankachawa Purchased

  I have provided Database name, Username, Password and Hostname is default to Localhost. Still it is giving error "database could not be created please verify your settings". Am I making any mistake here?
• 
  Apr 30, 2020
  Seunex Author

  Please verify your settings that the database user have the full right to the database and make sure the database exist in you PHPmyadmin
• 
  Apr 30, 2020
  balkishankachawa Purchased

  I have installed it successfully Thank you. Except logo no image is showing on complete application. Could you please tell me why it is happening?
• 
  Apr 30, 2020
  Seunex Author

  Hi my first question is do you set up your base url.
  
  If not go to
  
  application >> config >> config.php to set up your base url
• 
  Apr 30, 2020
  balkishankachawa Purchased

  Yes, I have set base url to "https://mysitename.com" because we have SSL certificate that's why I used HTTPS. Without HTTPS whole site is not working. Please let me know if we are making any other mistake
• 
  Apr 30, 2020
  Seunex Author

  It okay to use https can I have the site url let me inspect elements on my browser and find out what is wrong
• 
  Apr 30, 2020
  balkishankachawa Purchased

  I sent you a personal message please check.

• 
  Apr 19, 2020
  samwaf Purchased

  Hello
  I have some problems with the script, because when I want to delete a product I get an error page. also when I want to remove a user. as seen on video.
  https://gyazo.com/523ba01c3c00f113669f851cf37c81cc
• View 1 more reply
• 
  Apr 19, 2020
  samwaf Purchased

  The same thing happens to me when I want to approve a product.
• 
  Apr 20, 2020
  Seunex Author

  Hello please send me your admin details in private message let me check what wrong
• 
  Apr 20, 2020
  Seunex Author

  As I have seen in the video the item preview image you trying to delete has been manually delete from your local storage.
• 
  Apr 20, 2020
  Seunex Author

  Or when uploading the item do you add preview image?
  
  You will get problem if your uploaded item does not have preview image

• 
  Apr 19, 2020
  samwaf Purchased

  hallo
  I just bought this script, but I have a problem, when installing everything successfully, I get to the last page to create email and password, those that are marked are [email protected]">[email protected]: demo1234 but those that are in the manual are Emaill: admin @ admin.com: Password: admin1234
  I've tried them both don't work. I can not initiate section as an administrator?
• 
  Apr 19, 2020
  Seunex Author

  The one in the last stage of the installation is the the one you should used if none work use the one am going to sent to you in private message now.
• 
  Apr 19, 2020
  Seunex Author

  But am very sure the on in the last stage of the installation is working fine.

• 
  Apr 8, 2020
  gfelife

  1. Can you add a view for .docx, .pptx, .pdf products?  For example, I'm looking to sell .docx and .pdf files. I need a view sample screen which shows the sample of the page
  2. Can you add a view for video products? For example, someone selling a video, and people want to view it before buying.  So we want to offer a view sample where video can be played before buying.
  
  Let me know.
  
• 
  Apr 8, 2020
  Seunex Author

  Hi thank you for your interest.
  
  1. That feature is possible but it after sale support.
  
  2. This video preview is in mur update plan but if you can not wait for update (Because it has no date) please send me message after buying I will do that for you.
  
  Thank you

• 
  Apr 7, 2020
  tsneade Purchased

  Presale questions:
  
  I don't see anywhere in the admin panel to disable the blog, free files and flash sale from the home page view?
  Is this possible
• View 12 more replies
• 
  Apr 7, 2020
  Seunex Author

  Yes.
  
  To disable blog just leave blog empty meaning that if you don't want blog do not post. If the blog is empty the system will not show any thing related to blog.
  
  For free file and flash bsale also leave empty to remove the link of flash sale and free files I will tell you the line of code to delete.
  
  Meanwhile for blog of the blog is empty the link won't appear.
  
  Thank you for your interest.
• 
  Apr 7, 2020
  tsneade Purchased

  Thank You.
  Also the extended license price does not show up on any posting.
  I also tried to edit and update and does not work?
• 
  Apr 7, 2020
  Seunex Author

  Current version uses only regular liecence because we need to build a very unique PDF liecence for extended liecence so am working this in the nearest update.
  
  Regular liecence is the main item price.
  
  We added the extended liecence Field so it can be easier to update when for already buyer when the feature is fully ready.
  
  You can not edit any thing in the demo it disabled for security reasons.
• 
  Apr 7, 2020
  tsneade Purchased

  Thank you
  If I buy today , does it come with install details?
  Will you support me with help if needed or error fixed etc?
• 
  Apr 7, 2020
  Seunex Author

  Ofcourse support is free any very accurate.
  
  It comes with easy install wizard.
• 
  Apr 7, 2020
  tsneade Purchased

  good.
  What would be the logo dimension acceptable? is your logo the max dimensions, does not look good?
• 
  Apr 7, 2020
  Seunex Author

  Logo is 130 x 30
  Favicon is 36 x 36
• 
  Apr 7, 2020
  tsneade Purchased

  way too small, thanks
• 
  Apr 7, 2020
  Seunex Author

  That normal and the actual size you seeing in the demo.
  
  You welcome hope you have a good time and staying safe.
• 
  Apr 7, 2020
  tsneade Purchased

  can I upload a bigger logo? or will it resize back to 130x30 ?
• 
  Apr 7, 2020
  Seunex Author

  The bigger the logo the bigger it appear.
  
  The system won't stop you from uploading bigger logo. And it won't do any resizing.
  
  It your choice
• 
  Apr 7, 2020
  tsneade Purchased

  great, I will buy now.
  Thank you for all your help..
• 
  Apr 7, 2020
  Seunex Author

  Thank yiu for purchasing.
  
  You can now send my private messages now for premium support.
• 
  Apr 7, 2020
  tsneade Purchased

  help please
• 
  Apr 7, 2020
  Seunex Author

  I reply to you messages now!

• 
  Apr 4, 2020
  CreativeTech

  All good. But the only issue is you didn't provide any option for screenshots.
• 
  Apr 4, 2020
  CreativeTech

  Let me know if you can do it, then will purchase it.
• 
  Apr 4, 2020
  CreativeTech

  and one more thing is weird that search header appear in all page. If it just stay in homepage then its good
  
• 
  Apr 4, 2020
  Seunex Author

  Am working on screenshot on next version sir.
  
  I can remove search form all page for you
  
  Thanks for your interest

• 
  Mar 31, 2020
  dosome Purchased

  On the demo page, I tested the menu category in multiple languages.
  You can see 404 error when clicking on a category
  Doesn't this script support multiple languages?
• View 5 more replies
• 
  Mar 31, 2020
  Seunex Author

  Not that I will need to know the language you use so that the slug helper can translate correctly.
  
  It trying to slug the category name for pretty url
  
  Hope you having a nice day and Stay Safe
• 
  Mar 31, 2020
  dosome Purchased

  Do you support multiple languages when uploading blogs and products?
  My language is Korean
  Ex) 테스트, 블로그/합니다
  These multiple languages must be supported
• 
  Mar 31, 2020
  Seunex Author

  Yes it does but as a title and the issue is this language is missing out to be translated by the slug.
  
  Because of seo issue this same word can not be pass to the url so the slug will need to slash it and translate it for pretty seo.
  
  I will realise and urgent update to meet up with your language and if you purchase I can do that in just 30min in your downloaded script.
  
  It not a big deal.
  
  We need to tell slug help to translate that word correct.
  
  If you have pieir knowledge of seo you should understand why that word can not be passed to the url
• 
  Mar 31, 2020
  dosome Purchased

  Okay
  And one more question
  How can users check their affiliate revenue?
  Can users view their revenue statistics?
  Can users make bank deposits?
• 
  Mar 31, 2020
  Seunex Author

  It is added in their credit balance sir
• 
  Mar 31, 2020
  Seunex Author

  Revenue stat are shown in sale statements.
  
  Bank deposit is a custom work base on buyer request
• 
  Mar 31, 2020
  dosome Purchased

  Sorry.
  Last question
  Can I manually approve transactions?
• 
  Mar 31, 2020
  Seunex Author

  Only if there is a fail transaction which you had confirm. The payment