18 Support questions or comments

• 
  Feb 26, 2023
  firestar

  1. There are fewer scan items for Junk cleaning, and the speed is very slow, can we increase the scanning speed, is it possible to provide app-specific cleaning, such as whatsapp, youtube, etc?
  2. It is invalid to stay in the notification bar all the time, can we improve this feature？
  3. Notification bar cleaning is invalid， can we improve this feature？
  4. What methods do we provide to keep the app active?

• 
  Mar 1, 2022
  devourmila

  Please lemme know libraries and tools used in this application as i am interested in buying application

• 
  Dec 5, 2021
  mobime Purchased

  I am leaving a reply here to contact the developer.

• 
  Nov 23, 2021
  sjpro Purchased

  Please share change log file and list of files that you have changes.

• 
  Nov 21, 2021
  gbilir Purchased

  Hi, I tried your application and I have a problem. Junk files module can not delete selected files, could you solve this problem?

• 
  Aug 18, 2021
  Deltax95

  Hello.
  I am interested in this product, but it seems to have a problem with interstitial ads, it is displayed incorrectly and that will generate many invalid clicks and close your admob account. Hopefully this problem can be solved.
• 
  Aug 19, 2021
  LubuTeam Author

  Hi, PLEASE help us figure out what's wrong with interstitial. This is our Skype: live:.cid.fc3ec7c24ef86ec1
• 
  Aug 28, 2021
  Deltax95

  Hello, apparently the application does not work. When I clean the device the same occupied space still appears. For instance. Before cleaning I have 50 Gb of space and after cleaning the 3 GB junk, the device still shows 50 Gb of space, that means no cleaning is done.

• 
  Jun 1, 2021
  Subhash4 Purchased

  Hi - could you please provide your skype id - I have a few questions.
• 
  Jun 2, 2021
  LubuTeam Author

  This is our Skype: live:.cid.fc3ec7c24ef86ec1

• 
  May 24, 2021
  mrodessit Purchased

  Greetings! I couldn't build app using latest gradle & latest LitePalFramework! Can you update source code?
• 
  May 24, 2021
  mrodessit Purchased

  There is no latest LitePal on mavenCentral repo, jcenter repo is going to be removed soon .
  Can't find LitePal version 1.4.1 , latest version 3.6.3 of litepal have no DataSupport class . Should use LitePal or LitePalSupport classes , but don't know how.
• 
  May 26, 2021
  LubuTeam Author

  Hi, Try update to the latest version of Android Studio or contact with me through skype . Thanks
• 
  Jun 1, 2021
  mrodessit Purchased

  already have latest Android studio. Gimmy your Skype or telegram

• 
  Apr 19, 2021
  wcarlson174

  Do you support Google's new policy of API 30 external memory access if I buy it
• 
  Apr 23, 2021
  LubuTeam Author

  Our app supports Android 11. It fully complies with Google's policies

• 
  Oct 3, 2020
  MikyGonzalez Purchased

  Hello, on my device (Xiaomi Mi 9) doesn't work animations on screens, phone boost, cpu coler, and notification menu can't show correctly.
• View 11 more replies
• 
  Oct 3, 2020
  LubuTeam Author

  Hello About the notice: In some Chinese phones, the application may not work properly, because the manufacturer intentionally modified the original operating system to prevent the normal operation of the application and take the reason is Battery saver. This error cannot be fixed as it is at the OS level we cannot intervene. You can try with other manufacturers' phones. About Animation not working. Please contact us via email: [email protected] and provide us with a video that clearly describes your problem. Best regards
• 
  Oct 4, 2020
  MikyGonzalez Purchased

  I checked my phone and I had disabled animations, not it's working. The only thing not working is Tasks for phone boost and cpu cooler, I checked code and killBackgroundProcesses API is not working, I checked with sendSignal (SIGNAL_KILL) and not working too.
• 
  Oct 4, 2020
  LubuTeam Author

  Hello, first of all I want you to know that all apps on Google Play use: killBackgroundProcesses to kill applications running in the background, this is a war between the two sides. One faction always wants to kill applications running in the background, the other side does not want their application to be killed because this affects the application's performance. They try to create services that are never closed. killBackgroundProcesses is only relative so we have added a Deep Save function to optimize the battery saving process. All apps on google Play are like that without exception. So I can say this is not an error, but the effect depends on the device and the killed applications automatically restarting their Service.
• 
  Oct 4, 2020
  MikyGonzalez Purchased

  When I'm checking Task Manager it looks like that App is never killer. I mean, on task manager there is an option for release all apps, from this App can not do that.
  
  I was reading doc and it's looks like there is not solution for this cases. Maybe... some option for do <root> related things?
• 
  Oct 4, 2020
  LubuTeam Author

  Hello, We are very pleased with your understanding, we can discuss further with you on this matter. Root is also a solution, but not all devices are rooted, the latest technology is using accessibility services. We have applied it in the Battery Saver function called: "Deep Save". Its drawback is asking the user to grant too many permissions, annoying the user and reducing the user experience. So we just have it integrated in Battery Saver. You can see more here. https://stackoverflow.com/questions/37383861/force-stop-app-using-accessibility-service-android
• 
  Oct 4, 2020
  MikyGonzalez Purchased

  I found that option too, as a good alternative, although I don't know if it works. Even if I do the operation, the list of applications remains the same if I enter the option again, therefore I do not know which applications have already been configured with this option and if it has had any effect.
  
  As another question, I found that the BaseApp file is dependent on the now deprecated "localbroadcastmanager" API. Is this really necessary?
• 
  Oct 4, 2020
  LubuTeam Author

  Hello , Accessibility is a right for people with a disability because it makes it easy for them to operate other functions. The crux of the problem is that when you grant accessibility permissions and turn on the Deep Save option it will automatically open the settings of the listed application and Stop Force it automatically (It replaces your hand manipulation). I have tested on 5 devices that we have and it works perfectly, you can check by downloading something that says Deep Save function, see the other application's notification have been closed. As for the remaining problem, I will review and answer you after checking because today our staff is not working. Best regards
• 
  Oct 4, 2020
  MikyGonzalez Purchased

  Okay, I'll wait for an answer tomorrow. I take this opportunity to tell you that I have tested the accessibility service detecting the following applications: "Telegram", "AccuBattery" and other applications with active notifications. I have not been able to close the listed applications in any way, as the notifications were still present.
• 
  Oct 4, 2020
  LubuTeam Author

  Have you tested other apps on google play yet. Do those apps close notifications on your device. Unfortunately we don't have Xaomi phones, but my Android 9.0 phone Super Cleaner still works fine.
• 
  Oct 4, 2020
  LubuTeam Author

  Please support us by sending us a video of your testing and emailing [email protected]
• 
  Oct 4, 2020
  LubuTeam Author

  Instead of having to manually press Stop Force, when using accessibility we have to locate the Stop Force button to press it, different operating systems, different button positions, we cannot buy all. The phone to confirm only to locate the Stop Force button.
• 
  Oct 4, 2020
  MikyGonzalez Purchased

  I will talk to you by email, anyway, I want to make it clear that it is good code.
• 
  Oct 11, 2020
  MikyGonzalez Purchased

  I talk to you about 1 week ago via email to "[email protected]". I didn't get response. Can you check your mailbox?
• 
  Nov 4, 2020
  LubuTeam Author

  We have answered you