170 Support questions or comments

• 
  5 months ago
  tufanlbs Purchased

  hi
  I set the default language but it always shows English. I turn off the background but background images always show up. How can I fix this?
• View 3 more replies
• 
  5 months ago
  MirazMacStudios Author

  There is two things in play here. These options can also be overridden by the user. So the default you set in admin can be overridden in the Preferences by the user.
  
  So check preferences or clear the browser cookie to reset this defined preferences.
• 
  5 months ago
  tufanlbs Purchased

  When you clear your browser cookies, English appears. But the default language is different.
• 
  5 months ago
  MirazMacStudios Author

  What is set as your default language in Dashboard > Settings > Site?
  
  And where did you create this language file, full path to the language's php file please
• 
  5 months ago
  tufanlbs Purchased

  If we disable the language option, this time a separate folder needs to be installed for each language. /en, /de, /fr etc. I think this is appropriate.
• 
  5 months ago
  MirazMacStudios Author

  Sorry but you must follow the script's structure.
  
  Language files must be created as the docs explain them. Otherwise it won't work. You can change whatever you like but I can only provide support for as the script is by default. The script is working fine for 3-4 years for hundreds of customers.
• 
  5 months ago
  tufanlbs Purchased

  ok

• 
  5 months ago
  manimuthu Purchased

  Hi,
  
  I have one request that on next update please add related search terms.
• 
  5 months ago
  MirazMacStudios Author

  I already considered that, unfortunately no such free API that offers related search terms.
• 
  5 months ago
  manimuthu Purchased

  It does not require any api. wait i ll share some related docs
• 
  5 months ago
  MirazMacStudios Author

  Ok then provide me with a reliable one and I'll try my best. Thanks

• 
  5 months ago
  tufanlbs Purchased

  hi
  When I type in the form on the Home Page, the background darkens. How can I do the same for the form on the search page?
• 
  5 months ago
  MirazMacStudios Author

  It uses custom JS and CSS to achieve that. The script uses jQuery. So you can hook to the search input on focus and add a class to a dimmer element.

• 
  5 months ago
  tufanlbs Purchased

  https://ibb.co/cT0Wm3m
  Do you have any information about this? When you type Yandex, it appears but needs editing.
• View 17 more replies
• 
  5 months ago
  MirazMacStudios Author

  The image doesn't exist. Please upload somewhere else
• 
  5 months ago
  tufanlbs Purchased

  I checked now the link is working
• 
  5 months ago
  MirazMacStudios Author

  For me it isn't working:
  https://postimg.cc/zLMnGVzB
• 
  5 months ago
  tufanlbs Purchased

  ibb.co/cT0Wm3m
  Is the link changing?
• 
  5 months ago
  MirazMacStudios Author

  Appears to be the same link. Please just upload somewhere else.
• 
  5 months ago
  tufanlbs Purchased

  imgur.com/a/yu8eLeJ
• 
  5 months ago
  MirazMacStudios Author

  I see. You are talking about the "People also ask" part. Well that too is determined by Google themselves. If the title is being shown as undefined meaning Google didn't provide a title for that suggestion.
  
  It's not very helpful in most cases but I included it anyways. It works very good with sites like Stackoverflow that provides question/answer data. I'd suggest you hide them using the following CSS:
  
  
  #answers-accordion {
  display: none!important;
  }
• 
  5 months ago
  tufanlbs Purchased

  based.mirazmac.com/search?engine=1&q=yandex
  
  Only the title is gone, the rest still seems meaningless.
• 
  5 months ago
  MirazMacStudios Author

  The title isn't gone. It's simply not provided. The script can only display the data Google provides. We have no control over the data itself. We can only render the data. The instant answers are a byproduct of the data provided by Google. The results should work just fine.
• 
  5 months ago
  tufanlbs Purchased

  ok thanks
• 
  5 months ago
  tufanlbs Purchased

  hello
  imgur.com/a/ryJ5yKp
  I need to prevent this. When people see these, they don't want to use the search engine. There is almost 1 on Duckducgo. Sometimes we get 500. Can you help please?
• 
  5 months ago
  MirazMacStudios Author

  These are generated by the Google CSE script themselves. These are console level warnings. The people won't see these. This is strictly visible only in developer console. Nor does it affect functionalities in any way. I can't change scripts provided by Google on my behalf. You're asking way too much for a free API service. To host everything on your own it costs 5-7$ per 1k queries. This script is what you see is what you get.
• 
  5 months ago
  tufanlbs Purchased

  imgur.com/a/dWLv1lq
  I closed the search engine. Cookies continue. The engine is closed, I cleaned the code. I need help with the solution.
• 
  5 months ago
  MirazMacStudios Author

  Please provide your website URL. I can't debug this from an image alone
• 
  5 months ago
  tufanlbs Purchased

  We are changing the domain name, I uploaded the files and it gives a 500 error. We ran debug and .htaccess is installed. What should I do?
• 
  5 months ago
  MirazMacStudios Author

  Please follow the installation docs again. An 500 error is a server error. It could be due to mismatched database credentials or missing PHP extensions.
  
  
• 
  5 months ago
  MirazMacStudios Author

  Also make sure the PHP version is 7.x
• 
  5 months ago
  tufanlbs Purchased

  7.4.33
• 
  5 months ago
  MirazMacStudios Author

  You installed the script once already, clearly the error is within the script. So please follow the installation steps again. I have severe ADHD, constant notifications like these isn't good for my mental health. If you wish you can request a refund, I can't take this anymore. I'm sorry.
• 
  5 months ago
  MirazMacStudios Author

  If you still can't figure it out please send me your cPanel credentials in private message. These types of errors can't be fixed or debugged merely by text or image. There could be thousand of reasons because every environment is different.

• 
  5 months ago
  tufanlbs Purchased

  hi I did the entire installation, mod security is disabled
  /dashboard
  404
  Not Found
  The requested URL was not found on this server.
• View 12 more replies
• 
  5 months ago
  MirazMacStudios Author

  That's because your file manager ignored the .htaccess file, it can happen because cPanel filemanager by default has the option "Show hidden (dotfiles)" disabled. So, always make sure the .htaccess file is present at the root of the files (where index.php file is present). To solve this you can also visit https://yoursite.com/debug.php and it will attempt to regenrate the .htaccess file.
  
  If the .htaccess is present already, then delete the existing one and upload the one from the script.
• 
  5 months ago
  tufanlbs Purchased

  Thank you for your quick response.
• 
  5 months ago
  MirazMacStudios Author

  Happy to help, it's 2 AM here, I was about to go sleep, a few mins. late and you'd be getting this response tomorrow. Anyways, happy to help!
• 
  5 months ago
  tufanlbs Purchased

  hi
  There is only BBC in the news feed. Can this change?
• 
  5 months ago
  MirazMacStudios Author

  You can create your own CSE
  https://cse.google.com/
  
  And add the list of new sites you want to search then use that CSE ID. It's mentioned in the docs.
• 
  5 months ago
  tufanlbs Purchased

  I didn't notice, I used bing api before, this is the first time I use google script. By the way, what is the font family of the based logo?
• 
  5 months ago
  MirazMacStudios Author

  The logo font family is Fundamental Brigade Schwer
  
  https://www.dafont.com/fundamental-brigade.font?text=Based.
• 
  5 months ago
  tufanlbs Purchased

  Even though I added a language, PREFERENCES does not change. And I could not change the Sort by: Relevance and Date. Can you help?
  thanks
• 
  5 months ago
  MirazMacStudios Author

  Where did you add the language? It needs to be like this
  
  sitethemesdefaultlocaleen_USen_US.php
  
  
  The language codes must be one of the supported ones. Please see the "Translating" section in the docs. The best way of doing it would be copying the en_US folder and renaming it and the files like:
  
  bn_BD/bn_BD.php
  
  
  And sorry those menus can't be changed, we can only style the results. We are only displaying the contents, Google renders the results. We don't have access to the results as an API. Which is why the API is free. Otherwise for programmatic access they charge 5$ per 1k queries.
• 
  5 months ago
  tufanlbs Purchased

  I deleted the language file, there is no problem there. Only "PREFERENCES" does not change.
• 
  5 months ago
  MirazMacStudios Author

  
  My bad. You mean the text. I now see I had left a typo in the key, instead of "preferences" I wrote "prefrences" so this was causing the issue.
  
  Please download this file:
  https://pastebin.com/HzQBZaLF
  
  And replace at:
  site/themes/default/views/shared/offcanvas_menu.php
• 
  5 months ago
  tufanlbs Purchased

  Yes it is fixed now
• 
  5 months ago
  tufanlbs Purchased

  "engine=1&q=" I want to shorten this. I couldn't find the file path. Can you help me? For example, just "q" seems to be enough.
• 
  5 months ago
  MirazMacStudios Author

  Sorry but the engine param is added by the search form on homepage, due to the option of changing the engines from the homepage.
  The reason just "q" works because I have added a logic to fallback to the default engine when no engine is provided.
• 
  5 months ago
  tufanlbs Purchased

  ok thanks

• 
  5 months ago
  xbern Purchased

  What are the User Accounts for if the User can't access the Dashboard? Also how do I leave the User Account after logging in, cause I can't access the Dashboard anymore
• 
  5 months ago
  MirazMacStudios Author

  The other user accounts do not innately hold any purpose. They are there so if one wishes to they can develop the script further for their custom needs without having to implement the entire user-roles stuff.
  
  And once you change the default account you can't access it using any other way. This is done due to security measures. I would suggest you delete the database and re-import the SQL file. This will reset the account to:
  [email protected]">[email protected]
  123456
  
  And I would suggest you to configure the SMTP so you can use the Forgot Password option to reset password if you forget it in the future.

• 
  5 months ago
  manimuthu Purchased

  Hi,
  The password reset is not working. The mail is not receiving from the website.
• 
  5 months ago
  MirazMacStudios Author

  It could be due you mail() function being blocked in your server. Make sure it's enabled or switch to a working SMTP server at:
  
  Dashboard > Settings > E-Mail Settings
• 
  5 months ago
  manimuthu Purchased

  i forgot password. To get into dashboard i need to reset it. How can i do above said setting
• 
  5 months ago
  MirazMacStudios Author

  Go to phpmyadmin from your cPanel. Go to the database you have installed the script.
  
  Then go to based_users table. Then find your user and click edit. And set the password to:
  
  $2y$10$8Na1OWLc45LaMwpC454xyOvU7p8ZP1.LIXbn7eNoVc0F6AOKwL7h6
  
  This will reset the password to 123456

• 
  5 months ago
  EliasH

  Hello Dear,
  I have used another script for 4 years. If the Adsense account has SCE enabled, Adsense will show ads normally. However, I am facing the problem on other Adsense Accounts that don't have CSE enabled. If I turn on Auto ads, the scripts don't show ads anywhere, even on the web results. Also, I don't have any placeholders for Adsense Ads units inside the admin dashboard.
  Does the Based script have this feature? If so, can Adsense auto ads be displayed inside the web results?
  Waiting for you reply Please and thanks in advance.
  
• 
  5 months ago
  MirazMacStudios Author

  Sorry but unfortunately we can't control the ads display. The script renders the search results as is, it only styles them. So if the ads are showing or not is entirely up to Google themselves.
• 
  5 months ago
  EliasH

  ok, do we have a place in the admin that could embed HTML or javascript Ads?
• 
  5 months ago
  MirazMacStudios Author

  Yes, you can even edit templates to insert ads or any other code anywhere in the site.

• 
  6 months ago
  Nexxterra Purchased

  I would love to see you integrate this with sphider-plus.eu a search spider your front end, pull results both from sphider and google... it would increase both of your sales... (and save me from trying to figure out how to do it properly)
• 
  6 months ago
  MirazMacStudios Author

  That's a nice idea. But you see the script's search results are purely based on JavaScript library of Google Programmable Search. To implement something like that would require creating additional logic both in the backend and frontend. Which will be a lot of work

• 
  6 months ago
  jecomax

  Hi, iv'e got a question regarding the search script.
  
  When doing a search you can navigate to the search results by clicking the numbers ( 1 2 3 4 etc..). I prefer the 'Next' button like you use on your other script (https://inbefore.mirazmac.com/search?q=test#gsc.tab=0&gsc.q=test&gsc.page=1).
  
  Is that possible with this script?
• 
  6 months ago
  MirazMacStudios Author

  Is it can be done, you'd need to edit a value from "enabled" to "forced"
• 
  6 months ago
  jecomax

  Thanks for the reply, so does that value need to be changed on every single page ?
• 
  6 months ago
  MirazMacStudios Author

  No, only one file and it will be done.