271 Support questions or comments

• 
  8 months ago
  MemeMe2 Purchased

  Hey, are You planning to update Campcoal script?
• 
  8 months ago
  conikal Author

  Here is update: http://conikal.com/campoal/changelog

• 
  Aug 10, 2023
  diginat14 Purchased

  hello
  pls i need to reactivate this license but not working, help
• 
  Aug 10, 2023
  conikal Author

  Hi.
  
  Please send us your Codester Invoice to Support Desk. We'll create issue new license for you.
• 
  Aug 10, 2023
  diginat14 Purchased

  sent to you

• 
  Dec 9, 2021
  Scandic Purchased

  I want to permanently translate the theme in one fixed language (Not multiple) therefore Polylang is overkill and adds unnecessary bloat. Gtranslate will do this but you need to pay a monthly subscription for it to be correctly indexed in the search engines. What do you suggest for string translation of theme - Are all terms defined in theme with "lang" parameters?
  
  Also to speculative buyers of this theme I would recommend it strongly - well built, excellent UX, and clever implementation of petitions! It really is a complete solution. One difficulty is single language translation although the reply here might solve this! Multiple translations are easier with plugin but you might not get desired SEO effect!
• 
  Dec 9, 2021
  conikal Author

  Hello there,
  
  I'm understand you want to translate to your native language. You can do that by install Loco Translate plugin and create translation for theme and plugin. You also can use Poedit software and edit .pot file in language folder.
• 
  Dec 9, 2021
  Scandic Purchased

  Thanks for the quick reply - I found Loco Translate prior to your reply and its nice to hear your confirmation to use that - very intuitive and easy to work with. - Sensational support thank you!

• 
  Mar 20, 2021
  hrishikushwaha Purchased

  Hello I have recently purchased the campoal theme so please can anyone tell me where can I get the license key for campoal. Please help me ASAP!
• 
  Mar 20, 2021
  conikal Author

  Hi,
  
  The license key manage on conikal.com.
  
  Please create an account on conikal.com then send me your invoice from Codester to [email protected]
  
  I'll create new license key soon as soon when confirmed invoice.

• 
  Mar 19, 2021
  hrishikushwaha Purchased

  Hi, I purchased the Campoal theme recently and was trying to install it in my wordpress website running on Localhost.
  When I tied to install the theme by uploading the zip file in the add themes page of wordpress I am getting an error saying "style.css is missing", find image here :- https://i.imgur.com/ziIVyk0.png and also when I tried to install the theme by unzipping the zip file into the themes folder of wordpress, I got the same error again; find the image here:- https://i.imgur.com/lIvXJV3.png. Please help me ASAP!
  Thanks
  
• 
  Mar 19, 2021
  conikal Author

  Hi,
  
  You uploading incorrect file!!
  
  Please unzip the file downloaded from codester. move to Themes folder and upload campoal.zip and campoal-child.zip to your site.
• 
  Mar 19, 2021
  hrishikushwaha Purchased

  Thanks it worked.

• 
  Feb 24, 2021
  faizal111

  Hello,
  We have purchased compoal theme working fine we have to change newsletter text -By signing, you accept Campoal’s Terms of Service and Privacy Policy, and agree to receive occasional emails about campaigns on Campoal. You can unsubscribe at any time. - on signup form how to change ?
• View 1 more reply
• 
  Feb 25, 2021
  conikal Author

  Hi there,
  
  To change this text, please go to Campoal > Apprearance > Condition text
  https://tppr.me/Ee1fk
• 
  Feb 25, 2021
  faizal111

  thanks
• 
  Feb 25, 2021
  faizal111

  sorry i have one more question- how to enable email conformation? means when some user signup they will get email to conform. now only direct password and username mail is goes to users
• 
  Feb 25, 2021
  conikal Author

  Sign up confirm email that is email send username and password to user. You can edit that email template to make it to be email confirm https://tppr.me/A1KA5

• 
  Sep 27, 2020
  k2300 Purchased

  Hey Long Ha,
  
  Hope you have been doing well since then? Tell me I just saw when registering a signatory via the "register" button, it automatically obtains the double opt-in "Yes" on Sendinblue ... would it be possible in a future version, add the double opt-in box like the one on the petition but also on the registration page? https://tppr.me/zjSpR
  
  Thank you
• View 4 more replies
• 
  Sep 27, 2020
  conikal Author

  OK. I have noted it. Thanks
• 
  Oct 1, 2020
  k2300 Purchased

  Hey Long Ha,
  
  I would also like to point out to you a small bug, I no longer see the notification which forces the signatories to fill out their profile?
• 
  Oct 1, 2020
  conikal Author

  I just checked, It's still working. Check your setting, did you disable that setting on Campoal > Notification
• 
  Oct 1, 2020
  k2300 Purchased

  Strange, however, it is well to activate: https://tppr.me/o7Czu I ask for example the obligatory date of birth and I do not fill them in my profile and I do not see any notification obliging me to fill in this information?
• 
  Oct 1, 2020
  conikal Author

  You should test on new user. once they completed profile before. It'll not repeat again.
• 
  Oct 1, 2020
  k2300 Purchased

  Ah yes indeed, it's perfect it works 😊
• 
  Oct 1, 2020
  k2300 Purchased

  How can I obtain a license key to remove the message on Wordpress administration? I will also send you the Codester invoice by ticket

• 
  Sep 16, 2020
  adewaleShotobi

  Hi, the Facebook share button on the petition page and after signing does not work.
• 
  Sep 16, 2020
  conikal Author

  You need enter Facebook App ID and secret key into Campoal > Authentication > Facebook to make it work
• 
  Sep 16, 2020
  adewaleShotobi

  i have done that already. same problem
  
  services.js?ver=1.0.0:996 Uncaught ReferenceError: FB is not defined
  at fbSharing (services.js?ver=1.0.0:996)
  
• 
  Sep 17, 2020
  conikal Author

  Please check your Facebook app id is correct https://tppr.me/QSsg1 then clear browser cache.

• 
  Aug 29, 2020
  teodorm Purchased

  Hi,
  
  I created a Sendinblue account and added the API key v2 and the Folder ID.
  
  But when I sign a petition the list is empty and I don't receive an auto verification email.
  
  Can I send you my WordPress and Sendinblue login details to check?
  
  Thanks,
  Teodor
• 
  Aug 29, 2020
  conikal Author

  Hi there,
  
  Please open ticket on conikal.com/support and send me your infomation to help me check.

• 
  Aug 27, 2020
  adewaleShotobi

  Does this template have a dedicated page for showing petitions based on the topics a user follows?
• 
  Aug 27, 2020
  conikal Author

  Hi there,
  
  Yes, that is newsfeed tab on homepage when user logged in. You can register account then follow a topics, it'll show on your homepage.
• 
  Aug 27, 2020
  adewaleShotobi

  is this available on the demo so I can test? Please share the link if it is
• 
  Aug 27, 2020
  conikal Author

  Main demo on https://www.campoal.com/peace
  
  
  You can check more demos from https://www.conikal.com/campoal/landing/