167 Support questions or comments

• 
  Aug 30, 2023
  Daffson74 Purchased

  Activation
• 
  Aug 30, 2023
  epicstudio Author

  Sent with PM

• 
  Aug 29, 2023
  boyka1994 Purchased

  Activation please
• 
  Aug 30, 2023
  epicstudio Author

  Sent with PM
• 
  Aug 30, 2023
  boyka1994 Purchased

  I need help with installation, I got 403 error all the time.
• 
  Sep 1, 2023
  epicstudio Author

  I sent you PM asking for your Server's credentials. Did you managed to install the script? If you still need any help please sent me a PM (Private Message).

• 
  Aug 20, 2023
  padonis Purchased

  Please solve the problem of translating and activating the language. I also installed it on the new host, but it still didn't work and the template was messed up. This is a script problem that even when you choose a new language, the site's template gets messed up, but unfortunately you don't take responsibility for this.
• View 1 more reply
• 
  Aug 22, 2023
  epicstudio Author

  As i already answered i did many tests and installations and no problem occurred with the language. What is your hosting company and server details ?
• 
  Aug 24, 2023
  padonis Purchased

  My host is cPanel and a dedicated server Do you want me to give you the address of CPanel and the dedicated host, you can see for yourself, install any module, everything is necessary to see if the problem is from the script.
• 
  Aug 25, 2023
  epicstudio Author

  Send me in pm you server's credential odf cpanel to take a look.
• 
  Sep 4, 2023
  padonis Purchased

  pls cheek pv

• 
  Aug 18, 2023
  ViceViceN Purchased

  when is the new update full day can you give me the exact date i will buy it again for my new domain but i am waiting for new update 🙂
• 
  Aug 19, 2023
  epicstudio Author

  Coming soon. Cant give an exact day as it is depending from bugs etc.
• 
  Aug 20, 2023
  padonis Purchased

  In the new template, be sure to add the rtl line to the template and solve the site language problem

• 
  Aug 15, 2023
  Vathay Purchased

  activation
• 
  Aug 16, 2023
  epicstudio Author

  Check your PM

• 
  Aug 4, 2023
  Vathay Purchased

  Hi I bought the code and have the error message while installing it.
  
  
• 
  Aug 4, 2023
  epicstudio Author

  Check your PM

• 
  Aug 2, 2023
  padonis Purchased

  What hosting company do you recommend that works perfectly with your script, because I bought a host, unfortunately, the script was installed correctly, but it does not work.
• 
  Aug 2, 2023
  epicstudio Author

  https://www.digitalocean.com/
• 
  Aug 2, 2023
  epicstudio Author

  what's your current hosting company ?

• 
  Aug 1, 2023
  Vathay Purchased

  Do you have geo location function ?
• 
  Aug 1, 2023
  epicstudio Author

  Hi Vathay, we have already implemented a function to autodetect language based on user's browser language by using the free IP Geolocation API of ipstack.com but i guess you mean geolocation to detect ther user's geo location? If so this feature is on our roadmap.

• 
  Jul 31, 2023
  padonis Purchased

  When we add a new language and set it to be the default language, the site crashes
  
  https://s8.uupload.ir/files/screenshot_1402-04-30_at_14.44.17_gkx.png
  
  https://s8.uupload.ir/files/screenshot_1402-04-30_at_14.44.43_yfr7.png
  
  Even if I choose another ribbon, for example Arabic, there is a problem
  
  https://s8.uupload.ir/files/screenshot_1402-05-06_at_15.11.09_g32y.png
  
  
  Please fix this system language bug
  
  
  
  https://s8.uupload.ir/files/screenshot_1402-05-06_at_15.14.08_azzz.png
  
  It also gives these errors in the language
  
  ParseError: syntax error, unexpected namespaced name "extendsappbaseActiveRecord", expecting "{" in /home/sevil1/public_html/application/models/LanguageTranslate.php:17
  
  
  ParseError: syntax error, unexpected namespaced name "extendsappbaseActiveRecord", expecting "{" in /home/sevil1/public_html/application/models/LanguageTranslate.php:17
  
  
  ParseError: syntax error, unexpected namespaced name "extendsappbaseActiveRecord", expecting "{" in /home/sevil1/public_html/application/models/LanguageTranslate.php:17
  
  
  ParseError: syntax error, unexpected namespaced name "extendsappbaseActiveRecord", expecting "{" in /home/sevil1/public_html/application/models/LanguageTranslate.php:17
  
  
  
• View 3 more replies
• 
  Jul 31, 2023
  epicstudio Author

  Try to clear the cache of your browser
• 
  Jul 31, 2023
  epicstudio Author

  If you still keep getting errors I suggest you to make a clean installation. The problems that you mentioned above caused because you didnt translate some strings correctly. But sometimes, caching issues can cause problems like those. Before perform a new installation try to flush the site cache from the settings in the admin panel and let me know if this fixed the issue.
• 
  Jul 31, 2023
  padonis Purchased

  I tested everything, even I put the language that was not translated, it still gave an error. Pay attention, it's not about the translation at all, the problem is that your language system gives an error. I even activated other languages, but it still gave an error.
• 
  Jul 31, 2023
  padonis Purchased

  Even if I choose another ribbon, for example Arabic, there is a problem
  
  https://s8.uupload.ir/files/screenshot_1402-05-06_at_15.11.09_g32y.png
  
  
  I even activated the Arabic language or other languages ​​that I didn't even touch.
• 
  Jul 31, 2023
  padonis Purchased

  Do you want me to send you the translated Farsi language of the complete file and test it?
• 
  Jul 31, 2023
  epicstudio Author

  We installed the script in many servers for our clients and everything works fine with the language translations. Maybe you changed something in the code of the theme? You must be very careful with code modifications as you can easily break things if you re not familiar with Yii Framework. Do as i say and make a new installation. I doubled checked here in my local server and everything works fine.

• 
  Jul 29, 2023
  Marvin34

  do you have instruction about all functionals on the site?
• View 4 more replies
• 
  Jul 31, 2023
  epicstudio Author

  There is a detailed documentation with the script
• 
  Jul 31, 2023
  Marvin34

  where
• 
  Jul 31, 2023
  epicstudio Author

  in the zip file
• 
  Jul 31, 2023
  epicstudio Author

  When you download the script there is a folder with the documentation file
• 
  Jul 31, 2023
  Marvin34

  show me pls his befor buying
• 
  Jul 31, 2023
  epicstudio Author

  https://imgur.com/gallery/jgs89jb
• 
  Aug 1, 2023
  Marvin34

  its only pics
  i need demo