112 Support questions or comments

• 
  7 months ago
  teephe

  Nice script, but after going through the demo, I noticed that the following are missing:
  1. Notice - Cant post a general notice on homepage, user profile or by permission base
  2. Point System - Can't reward users points or badge
  3. Verification Badge - Can't verify users or communities
  4. Subscription Plan - Users can't purchase a plan to gain more access
  5. Can't mute users if i dont want to see their post
• View 1 more reply
• 
  7 months ago
  devklan Author

  Most of the features on your list will be in Alma 3, which is already in development
• 
  7 months ago
  teephe

  Why does it says this when trying to upload a featured image
  "The featured image dimensions cannot be less than (1200 px by width) - (630 px by height) and cannot be above (3840 px by width) - (2160 px by height)"
  
  Can you reduce to minimum 810x300
• 
  7 months ago
  teephe

  I will also like to add that after publishing, and the user click the publish button again, show an error that the content has been published and redirect the user to homepage after publishing
• 
  7 months ago
  devklan Author

  As I told you earlier, a lot will be fixed and added in Alma 3

• 
  8 months ago
  Rexoperah

  Can video upload be disabled, and use links from YouTube or Vimeo in articles?
• 
  8 months ago
  devklan Author

  You can remove the video upload tool in the config file. Embedding YouTube or Vimeo video is available.

• 
  8 months ago
  Vanych

  Зарегистрировался на данной платформе, чтобы приобрести данный продукт, но оказалось, что купить я не смогу с России. Очень жаль.

• 
  8 months ago
  tiagofraga

  what is the difference between profile and communities?
• 
  8 months ago
  devklan Author

  You can post an article on your own behalf or choose a community as a topic.

• 
  8 months ago
  Phong6

  Hello, I'd like to inquire about purchasing a file from you, and I'd appreciate your assistance in uploading the file to hosting and setting it up for my use.
• 
  8 months ago
  devklan Author

  Hi, You can order the installation service here on Codester, after which I will install it on your hosting.
• 
  7 months ago
  Phong6

  I've reached out to your team via Gmail but haven't been able to reach you. Please provide me with contact information so you can assist me with the setup.
• 
  7 months ago
  devklan Author

  Did you buy the script? Support for customers only!

• 
  8 months ago
  Phong6

  Hello, I'd like to purchase this website template, and I'd like to inquire if your team can assist me in uploading the data to hosting. I would appreciate your support in doing so.
• 
  8 months ago
  devklan Author

  Hi, This is not a template, it's a script. First, check if your hosting is compatible with Alma. If your hosting uses Mariadb, make sure that the version is at least 10.8+.
  https://alma-docs.vercel.app/getting-started/requirements.html
• 
  8 months ago
  devklan Author

  Everything will be available as in the Alma demo after installation on your hosting

• 
  9 months ago
  djredlox Purchased

  Hi Devklan,
  There is a recent bug on my installed script, here is the issue;
  
  On the sidebar widget (top-authors) the number of posts shows under the author's name, this number stopped updating for some users, however when the individual author is clicked the number of posts is updated and correct.
  
  Example: The number of posts for the author "Duschman" on the front page in the sidebar top-authors shows 9
  and the number of posts on "Duschman's" author profile shows 21
  
  I have cleared all the caches on server as well as app but its not updating, what could be the issue? Please help
• 
  9 months ago
  devklan Author

  Hi,
  This is not a bug. The widget top-authors displays the last N days.
  
  Here's an example:
  Show top 10 authors in 30 days, 60 days, or 365 days.
  
  The widget displays the number of articles written by the author for the period.
• 
  9 months ago
  djredlox Purchased

  Ohh okay, sorry I overlooked it.

• 
  9 months ago
  Amanetali44 Purchased

  can you please help me to install this script?
• View 3 more replies
• 
  9 months ago
  devklan Author

  Of course, I can help you.
• 
  9 months ago
  Amanetali44 Purchased

  will it work on shared hosting?
• 
  9 months ago
  devklan Author

  Yes, if there is a terminal, for example, like in a сpanel, and if the shared hosting meets the requirements.
  https://alma-docs.vercel.app/getting-started/requirements.html
• 
  9 months ago
  Amanetali44 Purchased

  Their is not terminal
• 
  9 months ago
  devklan Author

  Well then find powerful hosting
• 
  9 months ago
  Amanetali44 Purchased

  Thanks

• 
  9 months ago
  Antonio40 Purchased

  Can you also add the same links to social networks everywhere? The YouTube option is available in the user profile, but it cannot be added in the site settings. I have a website channel on YouTube, I would like to add it, as well as in the user profile. I would also like to add a link to the group site on VKontakte, Telegram.
• 
  9 months ago
  devklan Author

  We will add a YouTube link in the next versions of Alma.
  
  VK and Telegram are already available in the admin panel.

• 
  9 months ago
  josepham Purchased

  I like this and think there is potential here
• 
  9 months ago
  devklan Author

  Thanks