53 Support questions or comments

• 
  9 months ago
  cavemanharris66

  Hi there
  
  is this written with Vanila PHP or Laraval or other MVC ?

• 
  9 months ago
  Tvmaximum Purchased

  Hi. When are you giving us the update.
• 
  9 months ago
  foxartstudios Author

  Please be patient, we are preparing the biggest update yet and making adjustments based on feedback from testers.

• 
  9 months ago
  succes1995 Purchased

  tnks for your efforts.in the next update ,i hope users can submite also their articles.

• 
  9 months ago
  foxartstudios Author

  Dear Customers,
  
  The following features have been added in the upcoming update, it may take a few days for the checks to be done, the documentation to be updated and the update file to be prepared. We cannot give an exact day, but you will not have to wait long. Please note that the list is final and the work is completed, it is not possible to delay it by adding more features.
  
  Also, please note that updates will be released for 2 different software at the same time, so there may be delays in responding to support requests. We will inform you here when the update is released.
  
  Forum
  Link Claim Feature
  Allows users to add galleries, locations, etc.
  OpenAI Support
  Enhancements & Improvements to Bulk Link Submission feature
  User Profile Pages
  Related Links
  Related Articles
  Ability to make the URL optional
  Search Articles
  FAQ Page
• 
  8 months ago
  Ana19

  Awesome

• 
  9 months ago
  foxartstudios Author

  Dear Customers,
  
  Please review the documentation we have created for you before creating a support request. Most of our day is spent answering or finding solutions to support requests whose answers are already written in the documentation. We want to provide you with a unique customer experience, and we also want to ensure that everyone can access our products by keeping our prices affordable. But unfortunately, under these conditions, this does not seem sustainable. The updates that were supposed to be done months ago are still in progress and we want to finish them. We would like to state that we are happy to answer your support requests, but we regret to say that as of today we will ignore the questions whose answers are already written in the documentation.

• 
  9 months ago
  elektrolab Purchased

  I'll ask here, users. Didn't any of you solve a minor modification where the "required" attribute for entering the URL in the entry would be turned off? Where would I find the form for entering it? Thank you for any direction.

• 
  10 months ago
  KonTra Purchased

  Can you please add the function for “Member – Account ban” in the next update and if members add links that cannot be changed later.
  (Members can otherwise edit the link later and change it to another website that might not otherwise be allowed.)
  Thank you
• 
  9 months ago
  foxartstudios Author

  Please go to "Payment & Listing Settings" in your control panel and disable "Allow Users to Update Their Submissions". You can also disable user activation by editing the member so the user cannot activate again.
  
  Note: This section is not actively monitored, if you experience any problems, please contact us at [email protected] (not .com).
  
  Have a nice day.

• 
  10 months ago
  ivanajohn Purchased

  Hello
  
  I have two questions.
  
  When you will release next update?
  
  Can you update script to work with latest PHP 8.3 version?

• 
  10 months ago
  alex2023 Purchased

  Hi. Where is located the sitemap? I cannot find the URL page. I tried site.com/sitemap.xml but is not there
• 
  10 months ago
  foxartstudios Author

  Hello,
  
  Please send your support requests to [email protected] (not .com) This is section is not actively monitored.
• 
  10 months ago
  elektrolab Purchased

  I have the same problem
• 
  10 months ago
  foxartstudios Author

  https://members.foxart.co/documentation/link-directory-pro/installation/index.html#after-installation

• 
  10 months ago
  elektrolab Purchased

  Hi, I have copied the files as per your recommendation, created a database and uploaded the content to it, however all I can see is this error. Where am I making a mistake? Thank you :
  
  https://katalog.elektrolab.eu/
  
  
  Fatal error: require(): Failed opening required '/data/0/b/0b4e948e-13d7-432d-8690-64b26adac1e4/elektrolab.eu/sub/katalog/../lapp/vendor/autoload.php' (include_path='.:/usr/share/php' in /data/0/b/0b4e948e-13d7-432d-8690-64b26adac1e4/elektrolab.eu/sub/katalog/index.php on line 36
  
• 
  10 months ago
  foxartstudios Author

  Hello,
  
  We cannot provide support service in the comments section, can you please send your support request to [email protected] (not .com)?