163 Support questions or comments

• 
  Jan 21, 2024
  ionfirm Author

  We've noticed the numerous questions and concerns raised, and we acknowledge the challenges in responding promptly to each one. Updating the WhatsApp Cloud API is a complex task, given the evolving changes in Meta's request functionality.
  
  We understand that updates may take some time, especially when juggling multiple projects simultaneously. Please know that our team is dedicated to resolving bugs, clarifying functionalities, and continually learning.
  
  Your support is invaluable in keeping us motivated to deliver the best solutions. We appreciate your understanding and patience as we work towards enhancing your experience.

• 
  Jan 21, 2024
  Trionpoint Purchased

  Hello please solve my issue 😭🙏🙏🙏
• 
  Jan 21, 2024
  ionfirm Author

  Utilize the system's cloud update functionality to seamlessly update the application. All aspects have been addressed and sorted for a smooth update process.
  
  UPDATE 6.0 has been Released.

• 
  Jan 21, 2024
  Trionpoint Purchased

  Error
  1-Email SMTP not working
  3-User forget password
  3-FAQ page css error
  4-New template error
  5+Chat bot sending
  6-User contact us error not received email and backend
  7-Image with media template not working
  8- Error for temple message words number of 1000
  9-Not working text with documents automatically reply
  
  10-App create api not working inigrate
  11-Bulk message send error not received
  12-single send message with media not not send with template
• 
  Jan 21, 2024
  ionfirm Author

  Benefit from the streamlined solution introduced in Update 6.0 by updating the application through the convenient cloud update functionality
  
  Login and Update.

• 
  Jan 20, 2024
  Trionpoint Purchased

  Totally 11 Error Now
  Please solve
• 
  Jan 21, 2024
  ionfirm Author

  All the error has been solved

• 
  Jan 20, 2024
  Trionpoint Purchased

  Not working text with documents automatically reply

• 
  Jan 20, 2024
  Trionpoint Purchased

  New Error
  1-Email SMTP not working
  3-User forget password not working
  3-FAQ page css error
  4-New template error for image document
  5+Chat bot sending error
  6-User contact us error not received email and backend
  7- Error for temple message words number of 1000
  New user registration not showing notification button
  
  

• 
  Jan 19, 2024
  Trionpoint Purchased

  Hi please reply my more error
  Document meta template approved but your web application not send and more error please help

• 
  Jan 16, 2024
  Trionpoint Purchased

  Hello friend, you updated this code here without testing it it comes with this problem which you did not solve 95 people have this problem do you guys have this problem like I got can they fix this problem for me when I purchased this code and set it up it doesn't work like this one I don't understand if they are really doing cybercrime by selling the code, my money is gone, if I give a refund request, can I get it?
• 
  Jan 16, 2024
  ionfirm Author

  The problem is already solved. Please Check your Inbox. Thank You.
• 
  Jan 19, 2024
  Trionpoint Purchased

  Thanks my all error is solved
  And good support

• 
  Jan 15, 2024
  Trionpoint Purchased

  Hello, I bought this code and purchased it. I installed it, set up everything, and tested it. Then there are some buses in it. I will give you what is below. Yes, they are not doing good business, I understand that the time delay comes when the automatic reply comes, they say that there is a problem with Facebook, but it is not a problem with Facebook. When I connect my AP in another room, the message is delivered instantly. When viewed it showed less but when shown in user's dashboard it shows more. I understand some errors, can you solve it or can I do this business? Are they doing business in a good way? Do you have any friends? Why am I the only one coming? All I can say is please update this as soon as possible and solve the problems for me and the buyers who are going to buy it and do good business.
  
  
  Error and Bugs
  1- Auto Bot Template reply Not working
  2- Message count Not correct
  3- Time Delay Automatic Template reply (My api is working in other wati.io only code it is not working)
  4- 404 error user click
  5- back-end update image and content update after 15 minute problem cache
  5- When contacting customer care, they talk without touching the member
  There is still a bug to be discovered
• 
  Jan 16, 2024
  Trionpoint Purchased

  Reply please
• 
  Jan 16, 2024
  ionfirm Author

  Updates and Fixes:
  
  1. Auto Bot Template Fixed:
  - Resolved issues related to the Auto Bot Template.
  
  2. Message Count Removed from Device Statistic:
  - Removed redundant message count from Device Statistic, as this information is already available in Logs.
  
  3. Time Delay Linked to Meta Policy:
  - Addressed time delay concerns by referring to the Meta Policy. [Read more about it here: [Meta Policy Link](https://developers.facebook.com/community/threads/6224759857605167/)]
  
  4. 404 Error Resolved:
  - Fixed the 404 error that was occurring.
  
  5. Cache Turned Off:
  - Advised to turn off the cache on your hosting or website. This action is expected to automatically resolve issues.
  
  To Apply Fixes:
  
  A. Go to Admin Panel:
  - Navigate to the admin panel.
  
  B. Update:
  - Scroll through the navigation and select "Update."
  
  C. Check for New Updates:
  - Verify if there are new updates available.
  
  D. Update the Application:
  - Proceed to update the application.
  
  E. Refresh Browser:
  -After updating, refresh your browser on the user panel as well. Use CTRL + SHIFT + R for a hard reload.
  
  By following these steps, the mentioned issues should be addressed and the application will be up-to-date.
• 
  Jan 19, 2024
  Trionpoint Purchased

  Thanks good support and help

• 
  Jan 15, 2024
  Trionpoint Purchased

  Already message whatsapp and not responding to solving my Issue
  Issue is whatsapp automatic bot reply template not working
  Does everyone have this issue? Can you please send someone's URL please friend
• 
  Jan 16, 2024
  Trionpoint Purchased

  Reply please