22 Support questions or comments

• 
  Mar 4, 2020
  Lscott Purchased

  Hello,
  I would like to purchase this script, but i would like some adjustment to match my project scope, let me know if this is possible. thanks.
• View 12 more replies
• 
  Mar 4, 2020
  sansolutions Author

  Hello. Thank you for your interest. Yes, it is possible to make some changes.
• 
  Mar 4, 2020
  sansolutions Author

  What would you like to change?
• 
  Mar 5, 2020
  Lscott Purchased

  Hello,
  Do you have a video on how to install the script, i just bought it and i thought i could run it from WAMP no success, please advise.
• 
  Mar 5, 2020
  Lscott Purchased

  Not sure I understand the instructions file.
• 
  Mar 5, 2020
  sansolutions Author

  Hello. Thank you for purchase. If you want to install application localy, you have to install WAMP, if allready do, then create folder, for example medical, in c:/wamp/www/, the extract application into that folder. Open cmd or any other command prompt program. Go to that folder (c:/wamp/www/medical/ , before you rum this command php artisan migrate, you must create database, and enter you information about your database, db user, and dB password in .env file whic is located on your root folder c:/wamp/www/medical, after that you can run php artisan migrate, and all database table will migrate automaticlly. All you have to do is tim this command, php artisan serv, that will boot server, and application will run locally. Open browser, and point address to 127.0.0.1:8000. And thats it.
• 
  Mar 5, 2020
  sansolutions Author

  Im apoligize for typo mistake. Writing msg from phone.
• 
  Mar 6, 2020
  Lscott Purchased

  Hello,
  This is the response I am getting when I run the command, what do I do next to get the script to run " c:\wamp\www\medical>copy .env.example .env
  Overwrite .env? (Yes/No/All):
  Overwrite .env? (Yes/No/All): yes
  1 file(s) copied.
  
  c:\wamp\www\medical>php artisan key:generate
  'php' is not recognized as an internal or external command,
  operable program or batch file.
  
  c:\wamp\www\medical> artisan key:generate
  'artisan' is not recognized as an internal or external command,
  operable program or batch file.
  
  c:\wamp\www\medical>php artisan key:generate
  
• 
  Mar 6, 2020
  sansolutions Author

  Your installation of PHP is not correct. Please check is PHP setup correctly. Second, use sublime text or notepad++ or any other software to edit .env file.
  .env file is imporatant for app to run. All changes you made in this file must be true. In that folder only one .env file must be present.
• 
  Mar 6, 2020
  Lscott Purchased

  Thanks for your continued support and patience, I have now set up my PHP and acquired the APP _KEY, however, the application seems to be missing something while opening in the PHP server -it has no styling. please see my .env details below and advise - APP_NAME=Laravel
  APP_ENV=local
  APP_KEY=base64:gXnAyJd6wj0EDiY3bBDPDHERj8z71RI2oyIEbh1FFqk=
  APP_DEBUG=true
  APP_LOG_LEVEL=debug
  APP_URL=http://localhost
  
  DB_CONNECTION=mysql
  DB_HOST=localhost
  DB_PORT=3306
  DB_DATABASE=medical
  DB_USERNAME=root
  DB_PASSWORD=
  
  BROADCAST_DRIVER=log
  CACHE_DRIVER=file
  SESSION_DRIVER=file
  SESSION_LIFETIME=120
  QUEUE_DRIVER=sync
  
  REDIS_HOST=127.0.0.1
  REDIS_PASSWORD=null
  REDIS_PORT=6379
  
  MAIL_DRIVER=smtp
  MAIL_HOST=smtp.mailtrap.io
  MAIL_PORT=2525
  MAIL_USERNAME=null
  MAIL_PASSWORD=null
  MAIL_ENCRYPTION=null
  
  PUSHER_APP_ID=
  PUSHER_APP_KEY=
  PUSHER_APP_SECRET=
  
• 
  Mar 6, 2020
  Lscott Purchased

  Also, this is my URL - http://localhost/medical/public/index.php
• 
  Mar 6, 2020
  sansolutions Author

  Your .env file is okey. But your url is not. Open cmd (command prompt). Navigate to c:/wamp/www/medical or whatever your folder is named. After that you need to seed database by running this command: php artisan migrate , when migration is completed, run this command: php artisan serv , that will boot php server and application will run on this address: 127.0.0.1:8000 or localhost:8000 , and thats it.
• 
  Mar 6, 2020
  Lscott Purchased

  Thanks,
  IT WORKS!....Thanks a million your service was excellent, I will be introducing my friends to your products from now on...
• 
  Mar 6, 2020
  sansolutions Author

  You are wellcome application is amazing. Enjoy and thank you
• 
  Mar 7, 2020
  Lscott Purchased

  Hello,
  last question I hope, which file should I access to change my logo and input my pictures notes etc?
  
• 
  Mar 7, 2020
  sansolutions Author

  Click login, enter email and pass. E-mail: [email protected] , pass: 12345 , check for Settings, you can change Logo, Name etc.

• 
  Oct 21, 2019
  herbetf

  Hi, I'm interested in this aplication, but the demo is not working.
  Could you help?
• View 1 more reply
• 
  Oct 21, 2019
  sansolutions Author

  Hello. We apoligize, working demo will be during this week. Thank you for your interest for this application.
• 
  Oct 23, 2019
  sansolutions Author

  Demo for this application is up and running. You can check on this URL: https://medical.san-solutions.net/login and for frontend web site you can visit URL: https://medical.san-solutions.net
  
  Thank you for your interest.
  
  
• 
  Oct 27, 2019
  herbetf

  do you have a multi hospital features for this?
• 
  Oct 27, 2019
  sansolutions Author

  We can develope multi hospital application, but it will not be for this price. That is a custom application and need more time for programming.

• 
  Sep 23, 2019
  Than1 Purchased

  Sorry sir, I am not a I.T expert and can you tell me more detail about installing process. Thanks
• 
  Sep 23, 2019
  sansolutions Author

  Everything is finished. Thank you for purchase.

• 
  Aug 26, 2018
  al2ptzero Purchased

  Hello, encountered error while installing, please check details sent to [email protected]
  
  Looking forward to your reply, thanks.
• View 2 more replies
• 
  Aug 26, 2018
  sansolutions Author

  Thank you for purchased this application. E-mail sent.
• 
  Aug 26, 2018
  al2ptzero Purchased

  Thank you for your quick reply, even on Sunday! More issues came up, please see email. Thanks a log.
• 
  Aug 26, 2018
  sansolutions Author

  No problem mate. E-mail sent with instructions.
• 
  Feb 14, 2019
  swapk

  live demo is not working. plz help
• 
  Feb 15, 2019
  sansolutions Author

  @swapk we apologize for the inconvenience. Currenty we are changing server. Live demo will be available, next week. Thank you for intereste for this application.

• 
  Aug 23, 2018
  Domenico3

  Hello, I am very interested in purchasing your software - I really like it - but I would like to know more about a few of things.
  
  1. Which text gateway does the system use to send messages?
  2. May I see a screenshot of the backup system? Is it possible to schedule it on a daily basis?
  3. Can I create a second doctor in the demo and check if the appointments of doctor 1 are visible to doctor 2 and to all doctors X registered to the platoform?
  4. How about the server requirements for a use based on 20 doctors working all together at the same time?
  5. Generically speaking, may I have access to a full working environment before purchasing it? There are many simulations that I can't do in the preview that you make available to the public.
  
  Thank you!
• View 9 more replies
• 
  Aug 23, 2018
  sansolutions Author

  Hello, thx for your interest.
  
  1. For private messeges we store then into database, for sending SMS we use Nexmo API to handle SMS notifications.
  2. For backup database there is only one button for backup (screen shot will be provide later). We do not implement schedule on daily basis.
  3. Only doctors can see their own appointments, which means X doctor cant see others doctors
  appointments.
  4. We optimize app for low cost servers, which means on VPS or dedicated servers application will "fly". You can work with multiple users at the same time without slowing down the app. Also we remove all white spaces from HTML. If you look at source code of HTML you will see how small document is.
  5. Generally speaking, you have access to all working environment
  
  You are welcome.
• 
  Aug 24, 2018
  Domenico3

  Ok, thank you. I have another question: is there an account in the platform that has access to all doctors' calendars? How about the admin?
• 
  Aug 24, 2018
  sansolutions Author

  Yes, admin can access to all doctors appointments.
• 
  Aug 24, 2018
  Domenico3

  Ok, and when the admin access to doctors' calendars, do the calendars overlap or are they available as separate calendars or admin has simply access to the doctors' LIST of appointments? I tried to verify this thing but I can't do it in the demo. Thank you.
• 
  Aug 24, 2018
  sansolutions Author

  There is no separate calendar. Calendar is uniqe for all. Admin can CRUD all operations for for all, doctors and patients. Thats why you can see on the calendar list who is doctor and who is patient.
• 
  Aug 24, 2018
  Domenico3

  CRUD = ?
  
• 
  Aug 24, 2018
  sansolutions Author

  Create, Read, Update, Delete
• 
  Aug 28, 2018
  sansolutions Author

  Screen shot for backup database.
  
  http://prntscr.com/knpnsf
• 
  Aug 28, 2018
  Domenico3

  Ok, thank you
• 
  Aug 28, 2018
  sansolutions Author

  You are welcome
• 
  Jun 4, 2019
  modernbosy

  Does, this solution come with its source code?
• 
  Jun 6, 2019
  sansolutions Author

  Yes it does.

• 
  Jun 8, 2018
  mohamedyasir Purchased

  Hi,
  We are unable to see the "Patient Profiles" under the "Doctors Module". It throws an error page with the URL" https://medical.san-solutions.com/doctor/patients/52 ".
  Is this a bug, or you have not enabled the Patients Profile in the code?
  
  Please confirm, so we can make purchase decision.
• View 6 more replies
• 
  Jun 8, 2018
  sansolutions Author

  Hello @mohamedyasir. First of all thank you for interest for this application. This issue was a typo error on a demo web site. We appologize for the inconvenience . You can visit this link again and you will see error is gone. There is no any error on final version.
  
  
  Thank you for feedback.
  
• 
  Jun 8, 2018
  mohamedyasir Purchased

  Please send us the documentations
  
• 
  Jun 8, 2018
  sansolutions Author

  Thank you for purchased this application. What kind of documentation you need?
• 
  Jun 8, 2018
  mohamedyasir Purchased

  Technical documentation about the project for us to understand the process flow.
• 
  Jun 8, 2018
  sansolutions Author

  I can only create, for you, Use case. The Application is pretty easy to understaned. Friendly user interfece follow the logic.
• 
  Jun 8, 2018
  mohamedyasir Purchased

  Please send the use case
• 
  Jun 8, 2018
  sansolutions Author

  No problem. You have to wait few days, until we create use case for you.
• 
  Jun 8, 2018
  mohamedyasir Purchased

  Ok
• 
  Jun 25, 2018
  sansolutions Author

  You can download latest version of application. zip file contains use case of application. Also we make a changes in module appointments, when status of an appointment is "In Progress" or "Finished", Patient can't delete or update an appointment.

• 
  May 23, 2018
  abelbmx Purchased

  Is there any way to profile user access, as if they had roles? For example, that a nurse can be a receptionist and a laboratory worker? With that, it would be the perfect system.
  
  Regards!
• 
  May 24, 2018
  sansolutions Author

  Hi @abelbmx, currently system does not support roles. You can create two account for same person, one for nurse and one for receptionist. What do you mean by "laboratory worker" ?

• 
  Apr 26, 2018
  abelbmx Purchased

  Hello, i buy the HMS, and click in System/System Settings" appears the next message: Whoops, looks like something went wrong.
• View 10 more replies
• 
  Apr 26, 2018
  sansolutions Author

  Hello, first, Thank you for purchasing this application. Did you follow installation instructions? Application working without errors. Shut down the server, edit .env file in the root of application. Then set APP_DEBUG=true, after that run this command from console "php artisan cache:clear", and "php artisan config:clear", without this quotation marks, start server, php artisan serv, login to the application, go to System->System Settings, if there are any errors, web browser will show up. If you have any problem please, let us know.
• 
  Apr 27, 2018
  abelbmx Purchased

  Estos son los errores:
  82
  ErrorException
  …\storage\framework\views\d26bdd75ef14d525d50c6ce4c4853ea553303631.php31
  
  
  Illuminate\Foundation\Bootstrap\HandleExceptionshandleError
  …\storage\framework\views\d26bdd75ef14d525d50c6ce4c4853ea553303631.php43
  
  
  Illuminate\Routing\PipelineIlluminate\Routing\{closure}
  …\app\Http\Middleware\Language.php149
  
  C:\xampp\htdocs\origen-laravel\storage\framework\views\d26bdd75ef14d525d50c6ce4c4853ea553303631.php
  <ol class="breadcrumb"> <li><a href="/admin"><i class="fa fa-dashboard"></i> <?php echo e(trans('app.Dashboard'); ?></a></li> </ol> </section> <!-- Main content --> <section class="content"> <div class="row"> <section class="col-lg-12 connectedSortable"> <?php echo $__env->make('partials.errors', array_except(get_defined_vars(), array('__data', '__path'))->render(); ?> <?php echo $__env->make('partials._flash', array_except(get_defined_vars(), array('__data', '__path'))->render(); ?> <div class="box box-primary"> <div class="box-header"> <i class="ion ion-clipboard"></i> <h3 class="box-title">Informations</h3> </div> <!-- /.box-header --> <div class="box-body"> <?php if(count($set) < 0): ?> <form class="form-horizontal" enctype="multipart/form-data" method="post" action="<?php echo e(route('admin.post.system.settings'); ?>"> <?php else: ?> <form class="form-horizontal" enctype="multipart/form-data" method="post" action="<?php echo e(route('admin.update.system.settings'); ?>"> <?php endif; ?> <?php echo e(csrf_field()); ?> <div class="box-body"> <div class="form-group"> <div class="col-sm-4"> <label for="inputFile">Logo</label> <?php if(count($set) < 0): ?> <input type="file" id="inputFile" name="picture"> <?php else: ?> <img class="img-responsive" src="/img/<?php echo e($set->logo); ?>"> <input type="file" id="inputFile" name="picture"> <?php endif; ?> </div> <div class="col-sm-5"> <label for="systemName" class="control-label"><?php echo e(trans('common.Name'); ?></label> <?php if(count($set) < 0): ?>
  Arguments
  "count(): Parameter must be an array or an object that implements Countable (View: C:\xampp\htdocs\origen-laravel\resources\views\admin\system-settings.blade.php ▶"
• 
  Apr 27, 2018
  sansolutions Author

  Can you please open Windows Explorer, go to application, navigate to /storage/framework/views , and delete all cache files in that folder, after that refresh page.
• 
  Apr 27, 2018
  sansolutions Author

  Or you can run this command from console: php artisan view:clear
• 
  Apr 27, 2018
  abelbmx Purchased

  
  I still have the same problem.
  
  -Realize the installation according to the tutorial.
  -Clean the cache from the web.
  -I tried it on chrome, firefox, edge and internet explorer
  -Execute the commands he told me
  -Eliminate the cache manually.
  
  I still have exactly the same error just on that screen, the rest works well for me.
  
  What I can do?
• 
  Apr 27, 2018
  sansolutions Author

  Can you send e-mail on [email protected] ? Thank you
• 
  Apr 27, 2018
  sansolutions Author

  We update logic for check if system settings comming from database. When Codester approve update, download latest version, and re run application on seperate folder.
  
  We apologize for the inconvenience.
  
  If you have any problem please let us know.
• 
  Apr 27, 2018
  sansolutions Author

  Hello @abelbmx , i was debug this issue, and seems to come from PHP ver 7.2, you need to install version 7.0 or 7.1.
• 
  May 9, 2018
  abelbmx Purchased

  Thanks, change php to 7.1 and now works fine, but "admin\frontend\about.blade.php" I can not enter this window because it gives me an error.
• 
  May 9, 2018
  sansolutions Author

  We apologize for the inconvenience. Can you manually start phpmyadmin tool, and fill some information in about table. We fixed this error, and when codester approve update, this will be automaticlly filled with some dummy data.
• 
  May 9, 2018
  sansolutions Author

  Item is approved. You can download this update and re-run application. Thank you for purchased this application.
• 
  May 23, 2018
  abelbmx Purchased

  Same error in admin\fronted \about.blade.php.
  
  SERVER_SOFTWARE
  "PHP 7.1.17 Development Server"
  
  "Trying to get property of non-object (View: C:\xampp\htdocs\origen-laravel-nuevo\resources\views\admin\frontend\about.blade.php)"
  
• 
  May 24, 2018
  sansolutions Author

  I've tested application and everything working fine, without any errors. If you can send me teamviewer, i will be glad to help you.

• 
  Apr 15, 2018
  pcmalaga Purchased

  Hello again, I would like to know if you can make customized modifications.
• View 4 more replies
• 
  Apr 15, 2018
  sansolutions Author

  Sure we can. What would you like to customize?
• 
  Apr 15, 2018
  pcmalaga Purchased

  how can we talk in private
• 
  Apr 15, 2018
  sansolutions Author

  Please send e-mail on [email protected]. Then we can make a skype contact.
• 
  Apr 13, 2020
  Kingsbek Purchased

  I recently purchased the app. And I cannot set it up in my local server after following your instructions. I changed the DB name, but on running php artisan migrate from the command prompt, I get the error message "'php' is not recognized as an internal or external command, operable program or batch file". Please what should I do with respect to that? I hope to hear from you soon.
• 
  Apr 13, 2020
  sansolutions Author

  Hello. Thx for purchase. You have to install WAMP, if you want to run app localy. Search for wamp server, download and install. Create database and run php artisan migrate. And thats it
• 
  Apr 13, 2020
  Kingsbek Purchased

  I already did that. I have XAMPP running, I created the database. yet was getting the same problem.
• 
  Apr 14, 2020
  sansolutions Author

  Because your installation is incorrect. If you are using Windows, please install WAMP. PHP must be visible on global envairmnent. Your error said, php is not recognized, coz operating system dosnt know what is PHP.

• 
  Apr 15, 2018
  pcmalaga Purchased

  I do not see how to add a product. I have tried to add one in the db, but when creating a payment it gives an error.
• 
  Apr 15, 2018
  sansolutions Author

  Go to the, Finances, Click Expenses, click Add Expense. Type Name, Description, and Price