268 Support questions or comments

• 
  Sep 28, 2019
  TT

  Also, can we upgrade the regular license to the extended license by paying the difference at 200 in future ?
• 
  Sep 28, 2019
  PixinalStudio Author

  Yes, you can.

• 
  Sep 27, 2019
  TT

  If I buy it, can I modify the source code and customize the look and feel on my own ?
• 
  Sep 28, 2019
  PixinalStudio Author

  Yes. The code is not encrypted. You can do as many changes as you want.

• 
  Sep 27, 2019
  SnappaGuy Purchased

  Howdy,
  
  
  Great looking script, well done and good luck with lots of sales.
  
  I just ran the demo through GTMetrix.Com and got a PageSpeed Score of 33 and a YSlow Score of 65, also running the demo site through SeoSiteCheckup.Com returns a score of 61.
  
  Could I suggest some development work be directed to these areas please?
  
  This is not a criticism but rather an observation.
  
  
  Cheers.
  
  
• 
  Sep 27, 2019
  SnappaGuy Purchased

  What version of the script is available now?
• 
  Sep 28, 2019
  SnappaGuy Purchased

  I wish to purchase 1.4.1 ... will that be the latest version and what is the expected release date please?
• 
  Sep 28, 2019
  PixinalStudio Author

  Hello, yes the ETA is 2nd October. Thanks for the feedback.

• 
  Sep 18, 2019
  DenebApps Purchased

  Hello!
  1.There is a bug. A seller created his proposal but I as admin send it back to him for modification. The user DOES NOT SEE it here http://prntscr.com/p7xigj
  2.In my admin section I do not see notification icon when a new Report is sent to me as Admin nor do I see any other notification Icons of new events...
  
  How do I correct it? I can work with the code if you guide me.
  
  Thanks.
• View 4 more replies
• 
  Sep 28, 2019
  PixinalStudio Author

  Hello, did you open a ticket on Help.GigToDoScript.com? because we will need access to your server to fix.
• 
  Sep 28, 2019
  DenebApps Purchased

  yes, 8 days ago. nothing has been fixed up until today.
• 
  Sep 28, 2019
  PixinalStudio Author

  Whats your ticket number
• 
  Sep 28, 2019
  DenebApps Purchased

  T6E0ED3DD-001-80G
• 
  Sep 28, 2019
  DenebApps Purchased

  and T6E0ED3DD-002-BFW
• 
  Sep 30, 2019
  PixinalStudio Author

  I fixed all your issues, check!
• 
  Sep 30, 2019
  DenebApps Purchased

  Please, see the ticket T6E0ED3DD-001-80G, I updated it. And created another one T6E0ED3DD-003-EUK

• 
  Sep 3, 2019
  W Purchased

  Hello, Pat.
  First of all, thank you for your work. It looks very nice. The software deserves it because it can become better in design. The design will be more pleasant, such as fiverr.
  
  The question I want to ask you is, can I translate the system completely into bitcoin. So I want the ad to be 0.001 instead of 10 dollars. Is this possible?
• 
  Sep 3, 2019
  PixinalStudio Author

  Yes, currently the system accepts payment with coinspayments (bitcoin) We could change currency to look different. However, when you click on coinspayment, you are redirected to a screen where you see the bitcoin conversion.
• 
  Sep 12, 2019
  W Purchased

  I'm using it with plesk. What is needed for Chmod?

• 
  Sep 2, 2019
  fenzuu Purchased

  please can you help to updates my website to v1.4
  I upload the file in admin to update the website
  mow am getting error
  
  Database Connection Error Is: SQLSTATE[28000] [1045] Access denied for user 'root'@'localhost' (using password: NO)
  now i cannot even access the admin panel of the website can you help out
  soi have to restore the website to the backup file
  
  
• View 1 more reply
• 
  Sep 2, 2019
  CodeCommand Purchased

  read my comment further down for fix.
• 
  Sep 3, 2019
  fenzuu Purchased

  can you help to foxed it since @PixinalStudio never reply me back always care about buyer from codecanyon. than here
• 
  Sep 3, 2019
  PixinalStudio Author

  I thought you fixed it? Your website looks okay
• 
  Sep 3, 2019
  fenzuu Purchased

  I update to 1,4 I have error so I rryirebit babk yo 1.3
  Need your help to updates to 1.4

• 
  Sep 1, 2019
  CodeCommand Purchased

  is 1.4.1 still expected on the 5th of September?

• 
  Sep 1, 2019
  ChrisRider Purchased

  Hey Pat, i installed 1.4 completly new and now the emails are not working anymore. i was using smtp by gmail before and it worked. With 1.4 i dont get any emails now. Any idea?
• 
  Sep 21, 2019
  nikoda

  Where is the update?

• 
  Aug 31, 2019
  CodeCommand Purchased

  Insant bug on update 1.4
  
  Database Connection Error Is: SQLSTATE[HY000] [1045] Access denied for user 'root'@'10.27.17.26' (using password: NO)
• 
  Aug 31, 2019
  CodeCommand Purchased

  Fixed. The Admin/Includes/config.php included default details.
  
  <?php
  @define('DB_HOST', 'localhost';
  @define('DB_USER', 'root';
  @define('DB_PASS', '';
  @define('DB_NAME', 'gigtodov4';
  
  changed them to match my database.
• 
  Sep 2, 2019
  PixinalStudio Author

  Thank you!

• 
  Aug 29, 2019
  CodeCommand Purchased

  can I have the 1.4 update files?
• 
  Aug 29, 2019
  PixinalStudio Author

  Hello >> https://www.youtube.com/watch?v=Ze-ZpDZ_2TY&feature=youtu.be
  
  That is the video for v1.4. We tasked a few customers to test and they produced a few bugs that we are trying to fix at the moment as fast as possible. We prefer to upload a bug-less script than to upload one with bugs and try to keep of with support tickets.
• 
  Aug 30, 2019
  fenzuu Purchased

  when are we getting the update here i see on codecanyon you sif you already upload it to codecanyon how about us here on codster when can we download the updates
• 
  Aug 30, 2019
  PixinalStudio Author

  I just uploaded on here too. It should be out within 2-3 days here. Review and approval is faster here though.