Adding New Records:

• Navigate to the "New Incident" tab.
• Fill in the necessary details: Title, Description, Category, Department,
DateTime, Priority, and Author.
• Click "Save" to register the new incident.
Removing Records:
• In the "Incident List" tab, select the incident you want to remove.
• Click the "Delete" button to remove the selected incident.
Editing Records:
• In the "Incident List" tab, select the incident you want to edit.
• Click the "Edit" button and modify the necessary fields (except for Title and
DateTime).
• Click "Save" to update the record. 

Searching Records:
• Use the search bar in the "Incident List" tab to search for incidents based on any
field.
Saving Records:
• All incidents are automatically saved in the application's database. To save
changes to an existing incident, use the "Edit" functionality.
Generating QR Codes:
• In the "Incident List" tab, select an incident.
• Click the "Generate QR Code" button to create a QR code containing the
incident's details.
Exporting Data:
• In the "Incident List" tab, use the "Export" button to export data to .pdf, .xlsx, or
.doc format.
Clearing Data Fields:
• In the "New Incident" tab, click the "Clear Data" button to reset all input fields.
Language Localization:
• Go to the "Settings" tab.
• Select the desired language: Portuguese, English, Chinese, Spanish, or Arabic.
• The application interface will update to the selected language.

Technical Details:
• Platform: WPF (Windows Presentation Foundation)
• Language: C#
• Design Pattern: MVVM (Model-View-ViewModel)
• UI Framework: DevExpress 

1. Deployment Environment:
   • TickMan is designed for deployment in corporate IT environments. Ensure that the target environment meets the system and software requirements.
2. Backup and Recovery:
   • Implement a backup strategy for the database to prevent data loss. Regular backups are recommended.
3. Security Measures:
   • Ensure that appropriate security measures are in place to protect the application and its data, including user access controls and database encryption.

Steps to Install
1. Download the Installer:
Go to the official TickMan website and download the latest installer.
2. Run the Installer:
Locate the downloaded file and double-click it to run the installer.
3. Follow Installation Instructions:
Follow the on-screen instructions to complete the installation process.
This will involve accepting the license agreement and selecting the
installation directory.
4. Launch TickMan:
Once installed, you can launch TickMan from the Start menu or desktop
shortcut.
5. Initial Setup:
On the first run, you may need to configure basic settings such as
language and database location.