111 Support questions or comments

• 
  4 weeks ago
  mathieu67 Purchased

  I've asked for a refund multiple times so I can buy another program but you guys are ignoring me. You have 24 hours before I escalate this with my bank and your payment processor. This program doesn't work.

• 
  1 month ago
  mathieu67 Purchased

  I need a refund so I can purchase a program that works with the latest PHP version.

• 
  1 month ago
  aboyio Purchased

  need license! I already sent email to support, why does it request for license after purchase? And there is no support person to readily provide it.
• View 2 more replies
• 
  1 month ago
  premiersol Author

  When you will installed the mailcarry, you can see the license in the settings and you can use this for future use.
• 
  1 month ago
  aboyio Purchased

  I do not have access to the settings since the pop up box requests for license
• 
  1 month ago
  premiersol Author

  send us your application url at [email protected]
• 
  1 month ago
  aboyio Purchased

  I already did!
• 
  1 month ago
  premiersol Author

  replied

• 
  1 month ago
  mathieu67 Purchased

  How can you have a program using a PHP version that's less than 8.0? This program is using PHP 7.1-4 while all server hosting are using PHP version 8.0 or greater. This is very outdated program. Update this immediately or refund people money. That's lazy asf.

• 
  1 month ago
  mathieu67 Purchased

  Great program. I just purchased, but having issues installing. I followed all the instructions, but I'm getting the following errors "This page isn’t working
  nixautos.com is currently unable to handle this request. HTTP ERROR 500." The domain name is https://nixautos.com/.
• 
  1 month ago
  mathieu67 Purchased

  People don't use Skype anymore. Can I get another method of communication?
  
• 
  1 month ago
  premiersol Author

  Hi, you can send your issue on [email protected], thanks
• 
  1 month ago
  mathieu67 Purchased

  Email sent.

• 
  2 months ago
  bizdd

  Hi do you plan to update this to php8 and support for ubuntu 22 lts for powermta soon?
• View 2 more replies
• 
  2 months ago
  premiersol Author

  these could be a big changes, currently no plan to do these changes.
• 
  2 months ago
  bizdd

  Got it, thanks for the prompt response.
• 
  2 months ago
  bizdd

  Pinged you in skype for a presale question bro.
• 
  2 months ago
  premiersol Author

  okay
• 
  1 month ago
  redmindstech Purchased

  Following issues causing to stoping me from working with teams. I have already asked this in skype, since a month, i have been pinging you. You said, you will do in weekend and then you stopped responding me.
  
  1. While removing the staff member it is removing superadmin role and any other roles i have created
  
  2. Under Templates section - For any staff memebers, regardless of whether he is administrator or any other roles with limited access, they are unable to save the changes in the content of each modules. I have pinged you in skype

• 
  3 months ago
  redmindstech Purchased

  When i use lice code, it says invalid license. I have already sent a request in your skype([email protected]) please accept.
• 
  3 months ago
  premiersol Author

  replied

• 
  3 months ago
  aboyio Purchased

  Do you offer whitelabeling for your software?
• 
  3 months ago
  aboyio Purchased

  Or is that covered by the Extended license?
• 
  3 months ago
  premiersol Author

  Yes, you can do that within settings
  

• 
  5 months ago
  aboyio Purchased

  I'm getting a 403 error now saying "You don't have permission to access this page." I have been using the user as an admin and all of a sudden I have no permission. I delete a previous user though but I don't seem to see why that would cause an issue since I never used that user. I also sent you a message regarding this
• 
  5 months ago
  premiersol Author

  replied via email. Please check
• 
  5 months ago
  aboyio Purchased

  Yes that worked man! Thank you for your support
• 
  5 months ago
  premiersol Author

  Always welcome!

• 
  6 months ago
  aboyio Purchased

  it keeps asking for license key. I only used installed it in the same server and have not changed servers
• View 9 more replies
• 
  6 months ago
  premiersol Author

  Hi, When you installed it then Please go to setting and click save. It will generate the license key.
  if you still have an issue, send us your application url at [email protected]
  Thank you
• 
  6 months ago
  aboyio Purchased

  I’m still having same issue I can’t save anything on the settings because of the prompt. I also sent a message to your support email. Very urgent
• 
  6 months ago
  premiersol Author

  We did not receive any email. For urgent help you can come on skype: [email protected]
  
• 
  6 months ago
  aboyio Purchased

  Thanks I just resent you another email and also pinged you on Skype. Waiting
• 
  6 months ago
  premiersol Author

  Email replied. Thank you
• 
  6 months ago
  aboyio Purchased

  Still couldn’t find the email, please can you resend?
• 
  6 months ago
  premiersol Author

  Yes, did you get my reply?
• 
  6 months ago
  aboyio Purchased

  No I didn’t get your reply I also sent you a message on skype.
• 
  6 months ago
  premiersol Author

  replied again, please check it. did you sent a message on skype at: [email protected]
• 
  6 months ago
  premiersol Author

  replied again, please check it. did you sent a message on skype at: [email protected]
• 
  6 months ago
  aboyio Purchased

  Just saw your email. Thank you the license worked!
• 
  6 months ago
  premiersol Author

  You are always welcome!