31 Support questions or comments

• 
  Oct 12, 2021
  khprem

  Demo doesn't seem to be working, please guide
• 
  Oct 12, 2021
  JahaSoft Author

  Hello Prem,
  
  Hope You Doing Well.
  
  The Demo is Working Perfectly, Checked from our End.
  
  Please Visit this Link: https://convertonlinefiles.com/
  
  Regards,
  JahaSoft Ltd
• 
  Oct 12, 2021
  khprem

  Thank you, its working.
• 
  Oct 12, 2021
  JahaSoft Author

  Hi,
  
  You're Welcome Prem.
  
  Kindest Regards,
  JahaSoft Ltd

• 
  Sep 21, 2021
  Shapon

  can i install this script to my web hosting server?
• 
  Sep 21, 2021
  JahaSoft Author

  Hello Shapon,
  
  Yes, You Can Install that on AWS (Amazon Web Server) and Dedicated Servers.
  
  Regards,
  JahaSoft

• 
  Sep 1, 2021
  edugetus

  Can you tell me how I can install it on any VPS server?
• 
  Sep 1, 2021
  JahaSoft Author

  Hello TipsLearn,
  
  I Hope You Are Having an Amazing Day.
  
  Yes, Once You Purchase Our Product. We Will Help You With Installation on Anydesk or Teamviewer.
  
  So, You don't need to worry about anything. that's how we facilitate our clients.
  
  Regards,
  JahaSoft LTD

• 
  Aug 7, 2021
  khaledodeh217 Purchased

  Hello,
  
  Would you please tell me how I can install it on my dedicated server (Plesk & Centos 8)?
  
  Thanks in advance
• 
  Aug 7, 2021
  JahaSoft Author

  Hello Khaledodeh217,
  
  Thanks for the Purchase.
  
  Can You Please Come to the Inbox/Message. We Can Discuss that There.
  
  Kindest Regards,
  JahaSoft LTD

• 
  Jul 21, 2021
  Zhareiv

  Hi, I have seen your work and I have found it incredible. I would like to know if you could communicate with me on Telegram to be able to talk about some things @Zhareiv
• 
  Jul 21, 2021
  JahaSoft Author

  Hello Zhareiv,
  
  Please Check Your Message.
  
  Regards
• 
  Jul 21, 2021
  JahaSoft Author

  Here is My Whatsapp and telegram.
  
  I would recommend you to connect with me via whatsapp but both are same.
  
  Number: +92 3048086046

• 
  Jul 7, 2021
  Li2

  Hi, does the Aws S3 Storage needed?
  can I use other storage?
• 
  Jul 8, 2021
  JahaSoft Author

  Hello Li2,
  
  Thanks for Connecting, Hope You Doing Well.
  
  1) AWS Storage is Needed.
  
  We Can Still Use Other Storage But The Script Needs Some Changes in order to Work.
  
  If You Need Other Storage to Use with This Script. You Can Subscribe Our Extended License. We Will Resolve The Issue For You Via AnyDesk or Teamviewer.
  
  If You Are Okay With AWS S3 Storage Than There is No Problem to Worry About.
  
  Regards,
  JahaSoft LTD

• 
  Jul 7, 2021
  index1425

  How can I add adsense? would you help me? you do some discount on the script it's a bit expensive
• 
  Jul 8, 2021
  JahaSoft Author

  Hello,
  
  Thanks for Connecting with JahaSoft.
  
  1) Its Easy You Can Add AdSense Code into the Script.
  2) Sure, We Will Help You Via Teamviewer or Anydesk Once You Purchase the Script From Us.
  3) We Are Fixed on Prices Because We Provide Support and Keep Updating Scripts with New Features.
  
  Best Regards,
  JahaSoft LTD

• 
  Jun 29, 2021
  JahaSoft Author

  Hello Everyone,
  
  Hope You All Doing Very Well.
  
  We Have Updated Our Script for All Online Converter with 100+ Tools and Converters.
  
  Upon Requests of Buyers, We Have Also Updated the URLs as SEO Friendly to Search Engines. We Have Also Introduced New PDF Tools into the Script.
  
  There Are Few Buyers. Who Were More Interested in Custom Language of Site and We Have Resolved that Issue As Well in the Script.
  
  We Have A Complete Video Tutorial. Where You Can Easily Install the Script / SSL / Edit Files and Also Change The Language to Yours.
  
  A Very Non-Technical Person Can Make Changes Him/Her selves.
  
  Best Regards,
  JahaSoft LTD
• 
  Jun 30, 2021
  Александр37

  Hello.
  What did you add that increased the price so much?
• 
  Jun 30, 2021
  JahaSoft Author

  Hello Александр37,
  
  Thanks for Your Question.
  
  1) We Have Updated Overall Script of Converter
  2) Updated All the URLs for Converters to SEO Friendly Now.
  3) Added PDF Tools
  
  These Changes That We Made into the Script Took More Then a Week! And Mostly Buyers Face Hundreds of Issues While Installing the Script or Changing To Their Custom Language or Editing the Files ETC.
  
  For All These Things We Have a Complete Tutorial Video.
  
  But; Still Buyers Face Issues. So, We Have Introduced Smart Support from JahaSoft. We Have Helped Every Customer of Our Different Scripts/Products with TeamViewer/Anydesk Help Directly Teaching Them and Making Changed While They See Everything On Their Own.
  
  Look at all those things, the price is not that high!
  
  At JahaSoft our Vision is for Quality, In Short No Compromise on Quality and Customer Satisfaction.
  
  Best Regards

• 
  Jun 11, 2021
  yohnu1 Purchased

  Hello,
  I have bought extended license.
  I foloowed Installation Video: https://www.youtube.com/watch?v=hIGJPaJe4QU&t=2s
  but in 5:26 ( the video ) when I try this step: sudo bash install.sh
  
  it shows that
  "install.sh: line 4: aws_access_key: command not found
  install.sh: line 5: aws_access_key: command not found
  install.sh: line 6: aws_access_key: command not found
  install.sh: line 7: aws_access_key: command not found
  aws_access_key is empty
  "
  
  However, I checked my install.sh file, I truely have access key as you type on the video.
  
  Can you help me?
• 
  Jun 13, 2021
  JahaSoft Author

  Thanks for Connecting, Sorry for Replying You Late.
  
  I was out on vacation for 20 days.
  
  Sure, I will help you with these errors via TeamViewer.
  
  Please connect with me on message section.
  
  
• 
  Jun 13, 2021
  yohnu1 Purchased

  Sure, I have messaged you. Thanks

• 
  May 20, 2021
  mikestal Purchased

  Hi,
  I have already purchased the regular licence, but if i want to purchase the expended one do I need to pay full amount, isn't it possible to deduct the previous 99$?
• View 7 more replies
• 
  May 21, 2021
  JahaSoft Author

  Hello Mikestal,
  
  Thanks For Connecting.
  
  I Think for that, You need to attach your purchase order of previous order and send email to codester. Once they receive your mail. They can create a custom invoice for you.
  
  I think this comes under codester authority.
  
  If there is anything else, I can help you with.
  
  Regards
  
• 
  May 22, 2021
  mikestal Purchased

  Thank you for reply, I just need to know if the below customization can be done once I purchased extended licence if some are not please let me know with much thanks in advance:
  
  -Installing and deployment of the application in the server.
  -Optimization of URLs to be SEO-optimized.
  -Adding of ads spot in the suggested places.
• 
  May 22, 2021
  JahaSoft Author

  Hello Mikestal,
  
  Installation and Deployment Video is on our YouTube. But, If You Want Us to do that for You. We Will Do That For You No Problem.
  
  https://www.youtube.com/watch?v=hIGJPaJe4QU
  
  Yes, You Will Be Served With Those Listed Requirements of Yours. However, If You Have Programming Background in Python. YOu Can Do it Yourself. But, If You Can't No Worries. We At JahaSoft Will Help You Out With These Things.
  
  Thank You.
• 
  May 22, 2021
  mikestal Purchased

  Thanks a lot, I actually don't have any programming skills that's why I will need to purchase the extended licence so that you can customize the application as mentioned previously.
• 
  May 22, 2021
  mikestal Purchased

  Can you please advise me on the below AWS plan, I mean whether it is enough to host the app correctly and efficiently:
  
  Operating system= Linux
  VCPU= 2
  Memory(GiB)= 16
  Instance Quantity= 01
  Instance Utilization= 100% utilization /Month
  Storage per Instance= SSD (gp2) 100 GB
  
• 
  May 22, 2021
  JahaSoft Author

  Hello Mikestal,
  
  No Problem, If You Don't Have Programming Skills, We Are Here to Assist You Sir.
  
  Well, You Can use AWS Services Free for 1 Year! You Can Apply As a New Startup and Get 100% Free Hosting for 1 Year, You Don't Need to Pay AWS. But, If You Need Fast Servers that Best Works with Unlimited Stuff.
  
  So, For That You Can Add These Required Items to your AWS Account.
  
  
  Requirements
  
  Aws ec2 Instance or any other dedicated cloud server
  Aws S3 Storage
  Python 3.8 Software
  Apache2 web server
  
  Thanks
• 
  May 22, 2021
  JahaSoft Author

  And I Forget to Mention that The Requirements You Mentioned Are Pretty Good and Its Good to go Machine.
• 
  May 23, 2021
  mikestal Purchased

  Thanks a lot for your support, I'll go for the plan pretty soon
• 
  Oct 12, 2021
  mikestal Purchased

  Hi,
  
  I have followed all the installation steps till the end but when I try to access the output site through the server ip, I get the below error even if I changed https into http:
  "Service Unavailable
  The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."
  Can you please help me with this or at least tell me what's the issue?
• 
  Oct 12, 2021
  JahaSoft Author

  Hello Mikestal,
  
  Hope You Doing Well.
  
  Can You Please Send me the Screenshot to my Whatsapp or Telegram. I Would Love to Help and Resolve Your Issues.
  
  => +92 3048086046
  
  Regards,
  JahaSoft Ltd