31 Support questions or comments

• 
  Apr 25, 2021
  lazukcorpltd

  Do you are giving any custom service for this script? and do you have installation service with this? please let me know. We are interested.
• 
  Apr 26, 2021
  JahaSoft Author

  Hello Lazukcopltd,
  
  Thanks for Your Interest.
  
  1) Do You Have Installation Service?
  We Have a Documentation on This and Also to Facilitate Our Users We Have a Complete Video Tutorial on How to Install the Script within Server.
  
  2) Do You Give Custom Service for the Script?
  What Type of Custom Service Do You Require? If You Can Discuss in Depth or Message me, we Can talk on This.
  
  Installation Video: https://www.youtube.com/watch?v=hIGJPaJe4QU&t=2s
  
  Best Regards

• 
  Apr 22, 2021
  tonyhoang

  Hello,
  
  I can install your script with PHP and mysql?
• 
  Apr 23, 2021
  JahaSoft Author

  Hello TonyHoang,
  
  Thanks for Connecting.
  
  No, You Can't Install with PHP and MySQL, You Would Need Dedicated Server.
  
  Or Alternative, You Can Go and Setup Amazon Web Servers, The Complete Guide Tutorial is Available to that Installation on AWS.
  
  Regards

• 
  Apr 1, 2021
  Freshvibes

  Hey, nice script. I have some pre-sale questions.
  
  1. Do I need to pay for any Conversion API on monthly basis? Or all conversion method is built-in?
  
  2. Can it be installed on Cloud Web hosting or I need VPS?
  
  3. Can you make the URL seo friendly in future?
  Like instead of "example.com/converter?type=document&format=DOCX" format, can you make it "example.com/pdf-to-docx"
• 
  Apr 2, 2021
  JahaSoft Author

  Hello Freshvibes,
  
  Thanks for Your Interest and Questions:
  
  1) You Don't Need to Pay on Monthly or Yearly Basis. Everything is Built In.
  
  2) You Can Use The Script on Cloud Hosting / AWS / VPS and Dedicated Server.
  
  3) If You Have Technical Knowledge or Skills of Coding. You Can Easily Change the Code Login and You Can Put Custom SEO Friendly URL.
  
  Or You can Subscribe Our Extended Version of the Script. We Will Do the Rest for You Incase If You Can't Do It. Or You Were Unable to Install the Script but The Guide is Available on Our YouTube Channel for Installing the Script.
  
  Regards
• 
  Apr 2, 2021
  Freshvibes

  Thanks!
  
  3. If I change the URL pattern myself then wherever new updates released by you then I have to make changes everytime. It will be better if it comes with SEO friendly URL by default.
• 
  Apr 2, 2021
  JahaSoft Author

  Hello,
  
  What We Will Do Is: When the New Updates Are Released We Will Bring Change to Specific Folders and Not Bring Change to Existing Codes.
  
  So, It Will Be Easy for You All.
  
  Currently. The URL is Be default the same like now. But, You can change that anytime.
  
  Regards

• 
  Apr 1, 2021
  parvez341

  can is possibal to convert url,
  query to normal URL
  https://allinonevideoconverter.com/converter?type=audio&format=none
  to
  https://allinonevideoconverter.com/converter/Audio?
• View 2 more replies
• 
  Apr 1, 2021
  JahaSoft Author

  Hello Parvez,
  
  Thanks for Your Interest.
  
  Yes, Its Possible To Convert But Code Logic Needs to Be Updated.
  
  You Can Do That Yourself if You Know How to Do Code.
  
  But, If You Don't That Technical Skills. Don't Worry.
  
  You Can Subscribe for Extended Version of the Script. And We Will Help You with These.
  
  Regards
• 
  Apr 2, 2021
  parvez341

  Thank You For Replying To Me.
  I want for personal use. That's why I need a regular license,
  If you update the script, I would be interested in buying,
  and these scripts, image to pdf converter are missing.
• 
  Apr 2, 2021
  JahaSoft Author

  Hello,
  
  Thanks for Your Interest.
  
  Well, Yes. You Can Use it Personal But For Subscribing Extended Version of the Script Helps You to Implement the Changes by The Developer and Even The Developer Will Setup the Complete Site for Your On Your Hosting Server.
  
  So, In case if you don't have technical coding skills. We can help you with that all by subscribing to extended version of the script.
  
  But, if you know. and can bring change to these. You can do that by yourself by subscribing to standard version of the script.
  
  Regards
• 
  Apr 3, 2021
  parvez341

  Extended Version price $297, Pay 297 $ just for changing URLs?
  If you change some URLs or make documentation/demo
  So we can do it by looking at the Documentation/demo
• 
  Apr 3, 2021
  JahaSoft Author

  Hello,
  
  Sir, We Are Very Sorry. We Can't Make Changes to URLs and Make Documentation Video Demo ETC.
  
  To Change This, It Needs Hours to Hours of Works. Its Not That Easy.
  
  As for As Extended Version is Concerned. We Will Solve All the Issues and Customize it Accordingly To Your Terms.
  
  The Site will Be Live On Your Server with URL Changes or ETC.
  
  I Hope You Don't Mind It.
  
  Regards

• 
  Mar 30, 2021
  JahaSoft Author

  Find the Installation Guide of the Script on YouTube: https://www.youtube.com/watch?v=hIGJPaJe4QU

• 
  Mar 30, 2021
  JahaSoft Author

  Hello Everyone,
  
  Its an update to the script.
  
  The script for all in one converter is updated.
  
  So, Now anyone who purchased the script can download again and upload the files and install the script without technical knowledge / skills required.
  
  The file will run and install it on the server itself.
  
  Thanks

• 
  Mar 14, 2021
  amirhamza01

  After buying it. Can I change the layout useing HTML, CSS And JS.
• View 9 more replies
• 
  Mar 14, 2021
  JahaSoft Author

  Hello,
  
  Thanks For Connecting, Yes. You can change the layout using HTML and CSS and JS.
  
  Regards
• 
  Mar 14, 2021
  amirhamza01

  Thanks
  Can I add my post to it?
  Can I use a VPS server to host it? And is there any other way?
• 
  Mar 14, 2021
  JahaSoft Author

  Yes, You can add your posts on the blog section. Its like wordpress the blog section.
  
  Yes, you can use VPS. But, we recommend you to use AWS services.
  
  1 year free tier by Amazon AWS service.
  
  Regards
• 
  Mar 16, 2021
  amirhamza01

  Do you have any support for setup the script??? Is Free AWS fast enough for this script???
• 
  Mar 16, 2021
  JahaSoft Author

  1) If you are buying the extended version of the script, you will have developer full support and if you want, I will setup the complete site up and running for you.
  
  Once everything is live successful, that's it.
  
  2) yes free aws is fast enough, but, you are subscribing aws that would be best option. But, you can use free aws tier as well.
  
  Regards
• 
  Mar 23, 2021
  amirhamza01

  Hello
  
• 
  Mar 23, 2021
  JahaSoft Author

  Hello,
  
  How May I help YOu?
• 
  Mar 28, 2021
  teamwork2500 Purchased

  If we use https://www.a2hosting.com/vps-hosting/unmanaged -> "Runway 1" VPS hosting for this script. Is it ok with this? Any performance issue with this hosting? 1GB RAM & 150GB SSD space. Kindly check the above link.
• 
  Mar 28, 2021
  teamwork2500 Purchased

  Have you seen the message?
• 
  Mar 28, 2021
  JahaSoft Author

  Hello,
  
  Thanks for Your Message and Sorry for Replying You Late.
  
  Yes, You Can Host On Any Dedicated Server with 1GB RAM and Minimum 50 GB Hard Disk.
  
  I Have Updated the Code. So, Anyone Can Install the Code With Just an Installer. No Need to Do that Technical Works.
  
  NOTE: Code will be updated within 2 days. as soon as approved by codester.
  
  Thanks
• 
  Apr 1, 2021
  teamwork2500 Purchased

  Yap, I saw you have updated the code. I appreciate it. I saw your installation guide video. Actually, I'm trying to host the script in A2hosting VPS hosting. & I don't have so much technical knowledge. So, could you help me to install the script on our server? I'm really thankful to you.
  
• 
  Apr 1, 2021
  JahaSoft Author

  Thank You Teamwork2500.
  
  Yes, We Can Help You To Install That Script on Your Server and Make it Up and Running for You on Your Domain.
  
  For That Sort of Direct Support so that We Can Implement that Type of Work for You. You should subscribe the extended version of this script.
  
  Once you do that, Let me know in the message section. we will start working on that.
  
  Best Regards.

• 
  Mar 3, 2021
  muhammadubs

  May we know about one of your purchased client is saying that code in incomplete is that true or some kind of missunderstanding ?
• View 9 more replies
• 
  Mar 3, 2021
  JahaSoft Author

  Hello,
  
  Thanks for Your Question.
  
  I have submitted an answer to the Codester.
  
  He is not understanding there are 2 things for buyer to purchase.
  
  1) The Script
  2) The Script with Developer Support to Deploy the Complete Site and Use the Script Commercially.
  
  So, The Buyer wants the script with developer support and deployment in 'Standard Purchase' However, We Do Not Provide that with Standard Purchase. For that We Have ' Extended Purchase' Available to Select from Drop Down Menu in Codester.
  
  So, I thing he has less knowledge in coding and do not understand that is why, he has bad review and I have submitted complete report to codester.
  
  Regards.
• 
  Mar 3, 2021
  JahaSoft Author

  Standard Version of the Script: Includes Script Only
  Extended Version of the Script: Includes Script with Developer Support and Site Deployment and Also To Use the Script Commercially After Changing Abit.
  
  So, the buyer has purchased standard version but demanding the features of extended version. like as a developer, we need charges for that.
  
  Regards
• 
  Jun 16, 2021
  diegorosa Purchased

  Hello,
  
  I have a LINUX dedicated server and PLESK is installed so I can manage my server.
  Can I install your script smoothly?
  
  Is there a panel where I can manage the site?
  
  How do I translate the site to my language?
  
  If the script runs out of updates, run the risk of the site not converting files due to lack of updates?
  
  Thank you
• 
  Jun 16, 2021
  JahaSoft Author

  Hello Diegorosa,
  
  Thanks for Purchasing Our Converter Script.
  
  Yes you can install this script on your server with terminal or ssh access.
  
  But you need aws s3 storage account to store and make converted files downloadable
  
  You can translate the site language manually by editing the files that you have downloaded like one of our buyer yohnu1 has purchased our extended version and converted complete site to Chinese language.
  
  
  In terms of updates we followed fixed version of software so it wont be break. But still due to server operating system updates thing can be broken by the so either you have to fix your own or we'll release updated version accordingly.
  
  Regards,
  JahaSoft LTD
• 
  Jun 17, 2021
  diegorosa Purchased

  I managed to install your script. I would like to know where the site is within EC2 aws. I didn't find the site files, I would like to find them so I can translate the site to my language.
  It also lacks information on how to add SSL to the site.
• 
  Jun 17, 2021
  diegorosa Purchased

  As I reported right above. I managed to install your script via the video. However, when I finished the installation, I didn't find in which directory the site files were uploaded. In README.MD it says that they were sent to a certain path but when I accessed that path I didn't find anything.
  After installation I would like to know which directory the site files are in so that I can translate them to my language and make some modifications. And how do I add SSL in my domain.
  
  The installation tutorial lacks more clarity, as this basic information I mentioned above you did not provide, maybe you did it to force your customers to buy the extended license.
  I have installation knowledge, I just need you to provide this basic information that is missing from the tutorial
  
  thanks
• 
  Jun 17, 2021
  JahaSoft Author

  Hello Diegorosa,
  
  Thanks for Your Question. However, I Didn't Forced my Customers to Buy the Extended License.
  
  I Can Help You With SSL Installation and Basic Information, I Will Come Up with SSL Installation Video and Share that With You.
• 
  Jun 17, 2021
  JahaSoft Author

  I Will Upload the Video Tutorial on YouTube and Share the URL With You Shortly.
  
  So, Any Buyer of This Script Doesn't Face Any Trouble Doing Everything on His Own.
  
  I Apologize for Replying You Late. I Will Come Up with Update Shortly.
  
  Thank You.
• 
  Jun 17, 2021
  diegorosa Purchased

  So, let me know where the directory with the site files is after installation. I didn't find it anywhere
• 
  Jun 17, 2021
  JahaSoft Author

  Hello Diegorosa,
  
  It will be in the same directory where you have clone the repo
  
  Type Is command to see the current directory folders.
  
  Hopefully, I will share the video tutorial on Youtube till tomorrow. Where you will learn to change the language and installation of SSL and also checking the directories..
  
  thanks
• 
  Jun 18, 2021
  diegorosa Purchased

  Hi, PDF to Images conversion is not working. When I try to convert, "Something went wrong" appears. I would like you to send me the files so I can fix this. Would you be able to explain to me how I fix this?
  
  I noticed that your website is working correctly.
  
  I think the problem is in the pdf_converter.py file
• 
  Jun 18, 2021
  JahaSoft Author

  Please Check Message.

• 
  Feb 19, 2021
  tjone

  Hello, I would like to consult in advance: 1. Is it all the source code? 2. Can I make any changes myself? 3. Will there be any additional encryption and paid resources?
• View 21 more replies
• 
  Feb 22, 2021
  JahaSoft Author

  Hello,
  
  Thanks for Your Interest Into Our Script.
  
  1) Yes, Its All Source Code.
  2) Yes, You Can Make Changes Yourself.
  3) There is no Hidden Encryption or Paid Resources
• 
  Feb 24, 2021
  tjone

  The code structure is rtidy, but there are only installation instructions in the help file.
  What is the KEY below?
  app.secret_key = b'_5#y2L" F4Q8z \ n \ xec] /'
  I need a document to help secondary development
• 
  Feb 24, 2021
  JahaSoft Author

  Hello,
  
  This Key is Random Key For the App, You Can Use Any Key, I mean any String.
  
  This is used for encrypting the session data.
  
  Best Regards.
• 
  Feb 24, 2021
  tjone

  At present, there are many questions in the installation process, and you need your assistance. 1. How to connect to EC2 in Filezilla, of course I can search by myself, but if you have a more detailed answer, it is better. 2 . Where should the code be placed? . 3. I don't understand the meaning of the settings starting from "Configure Apache2 Server". Can there be a video tutorial, where to put these files, or what parameters to set, there is no detailed description in the PDF.
  
• 
  Feb 24, 2021
  tjone

  What is file-converter and where is it? The blog folder and code are not there, where is it? Are all codes placed in "/home/ubuntu/sites" on the server?
  What are allinonevideoconverter_com.crt and allinonevideoconverter_com.key, how to generate them, and where are they?
  The installation instructions are not very detailed, I have tried my best to solve the problems that can be solved.
  please reply as soon as possible
• 
  Feb 25, 2021
  tjone

  1，Data related to your website address appears, should I replace my website address?ServerName allinonevideoconverter.com
  ServerAlias www.allinonevideoconverter.com
  2，app.wsgi文件在哪里？
  3，Why is there a data request to your website, isn't this all independent code?
  response = requests.post("http://blogs.allinonevideoconverter.com/api/collections/get/Blogs", headers = {....
  4,There are still a lot of questions above, I haven't gotten a reply so far, please reply as soon as possible!!!
• 
  Feb 25, 2021
  JahaSoft Author

  Hello,
  Thanks for Your Purchase.
  
  1) this is not the issue its just a warning.
  
  And as for as your other issues are concerned.
  
  They arw comprehensive ones.
  
  If you buy the developer support than I can help you out with complete issues, you are facing.
  
  Otherwise, I am afraid. I wouldn't be able to help you with deployment.
  
  Because, You have purchased the code.
  
  And to apply this on specific server is different thing.
  
  There are multiple ways to do that. So, If a person who don't know Linux and server stack he can't deploy easily.
  
  Regards.
• 
  Feb 25, 2021
  JahaSoft Author

  Hello,
  Thanks for Your Purchase.
  
  1) this is not the issue its just a warning.
  
  And as for as your other issues are concerned.
  
  They arw comprehensive ones.
  
  If you buy the developer support than I can help you out with complete issues, you are facing.
  
  Otherwise, I am afraid. I wouldn't be able to help you with deployment.
  
  Because, You have purchased the code.
  
  And to apply this on specific server is different thing.
  
  There are multiple ways to do that. So, If a person who don't know Linux and server stack he can't deploy easily.
  
  Regards.
• 
  Feb 26, 2021
  tjone

  What I bought should be a complete script, but what you provided is an incomplete script. I can't accept that you let me add money to buy. The product I am buying now should be an independent product. Your behavior is fraudulent. The extension is to sell your product again. I do not intend to sell your product. If you can’t handle it, please refund the money I paid.
• 
  Feb 26, 2021
  tjone

  The last time I purchased: All In One File Converter-Python script, the code is not a complete code, and no one responded to my technical questions. I think I need to apply for a replacement. This is the worst set of the nearly 10 sets of codes I have purchased. It is deceptive script.
  There are a large number of external chain requests in the code, which is very risky code, not independent code, for example:
  response = requests.post("http://blogs.allinonevideoconverter.com/api/collections/get/Blogs", headers = {
  "Authorization": "Bearer %s" % (app.config['BLOG_KEY'])
  }, json = {
  "limit": perpage,
  ef blog(blog_id):
  response = requests.post("http://blogs.allinonevideoconverter.com/api/collections/get/Blogs", headers = {
  "Authorization": "Bearer %s" % (app.config['BLOG_KEY'])
  }, json = {
  ServerAdmin webmaster@localhost
  DocumentRoot /home/ubuntu/sites/blog
  
  #SSLEngine on
  #SSLCertificateFile /etc/ssl/allinonevideoconverter_com.crt
  #SSLCertificateKeyFile /etc/ssl/allinonevideoconverter_com.key
  Also, it lacks the app.wsgi file. I haven't checked all the code, There may be many missing places. I cannot run this script at all.
• 
  Feb 26, 2021
  tjone

  Folder does not exist: file-converter and blog
• 
  Feb 26, 2021
  tjone

  Mentioned in the blog.conf file: DocumentRoot /home/ubuntu/sites/blog
  Mentioned in the allinonevideoconverter.comconf file:
  WSGIScriptAlias / /home/ubuntu/sites/file-converter/app.wsgi
  <Directory /home/ubuntu/sites/file-converter>
  Require all granted
  </Directory>
  <Directory /home/ubuntu/sites/file-converter/static/uploads>
  Require all granted
  </Directory>
  
  Script problem: The blog and file-converter folders and their contents ，None of them in the script。
• 
  Feb 26, 2021
  tjone

  For the installation document, there is no description in which folder on the server the code should be placed, which is too rough. There is no clear description of the installation process, and what SSL uses is theirs. It is not created independently by the purchase, and it is not a script that the purchaser can enjoy independently:
  Deploy your code
  Its time to deploy your code on your cloud server. You can deploy code on your server through
  FileZilla software using .pem private key you got on server creation time.
  http://webindream.com/upload-file-aws-ec2-instance-using-filezilla/
  Configure Apache2 server
  Site is hosted on apache2 wsgi on /home/ubunut/sites/file-converter and blog admin panel is
  located on /home/ubunut/sites/blog
  Apache2 site configruation files
  /etc/apache2/sites-available/allinonevideoconverter.com.conf
  SSL files
  Certificate file
  /etc/ssl/allinonevideoconverter_com.crt
  Privaye key file
  /etc/ssl/allinonevideoconverter_com.key
• 
  Feb 27, 2021
  tjone

  I don't need a developer at all. I am a developer myself. Your code and information are missing and there are many problems. Please check the various issues I mentioned above in detail, and please reply clearly, the folder file does not exist, the app.wsgi file does not exist, and the sys.path.append("/home/ubuntu) mentioned in the swgi.py file /.local/lib/python3.8/site-packages/" ), the installation process is not explained, so I am under the /usr/bin/ folder by default, and AWS EC2 ubuntu18.04 is 2.7 by default. The server used is exactly the same as yours. If you can't deal with your problem as soon as possible, please return the payment.
  There is no explanation for the installation process, the prompt code, the information and the explanation for the installation process are incomplete. You have no sincerity in the transaction. Instead, it adds trouble to the buyer, persecutes the buyer to increase the cost, and purchases your other services. I am not very patient to communicate with unfaithful sellers like you.
• 
  Mar 2, 2021
  muhammadubs

  Hello, When i need extended licence ? Can i just buy regular licence to use as my own website and promote it ?
  Extended licence incuded commercial use what does it mean ?
  Can we contact on watsap or skye ?
• 
  Mar 2, 2021
  JahaSoft Author

  Hello,
  
  Extended license means You can use it commercially and have developer support to help in deploying website, fixing bugs or changing theme etc
• 
  Mar 3, 2021
  muhammadubs

  Does it work on normal hosting server ?
  Can unlimited users use website at the same time ?
  Is regular licence script codes and extended one codes are same or different ?
  
• 
  Mar 3, 2021
  JahaSoft Author

  Hello,
  
  You can host on vps, but it should have at least 2gb ram to serve efficiently. Or You can use Amazon Web Services that is recommended.
  
  Yes, unlimited users can use the website at the same time, but you must have good hosting server to handle such users.
  
  The code in regular and extended licenses are same.
  
  Whats different is, Extended license means You can use it commercially and have developer support to help in deploying website, fixing bugs or changing theme etc
  
  Regards
• 
  Mar 3, 2021
  muhammadubs

  Thanks for your respond and what do you recomment for cheapest hosting server in this days ?
  
• 
  Mar 3, 2021
  JahaSoft Author

  I think one can use free tier service of Amazon web services for 1 year. You get charged as low as 5 to 10 dollars per month.
• 
  Mar 3, 2021
  JahaSoft Author

  Hello @Tjone,
  
  I am sorry for the bad experience you faced. I am happy, we have refunded you back.
  
  As for as the script is concerned. There are two versions to purchase.
  
  1) Standard
  2) Extended
  
  1) On standard version, you only get the script and rest is on documentation.
  2) On extended version, you get the script and also full developer support and on site deployment also to use the script for commercial purpose.
  
  However, I am facilitating buyers with 'One Click Installer' Docker Container, Once user upload that on the server and click install. it gets installed with buyer having deep knowledge about python / hosting and coding.
  
  So, I will message you soon, once I am done with this update. Currently, its manual on buyer or buy extended version and the developer does all the deployment work for you, its for beginner users, who are not expert in coding.
  
  Hope to see you back Tjone, Thanks for your patience.
  
  Thank You
• 
  Mar 3, 2021
  FrederickStaff

  All licenses on Codester include support from the author.
• 
  Mar 3, 2021
  JahaSoft Author

  Of course, You're right.
  
  I have completed the support, since the user was expecting me to up and run the site, that is where, extended version of the script comes.
  
  But, Not an issue. After this issue faced by tjone.
  
  I am making easy now for buyers to just upload the installer file and click install.
  
  Everything will be automatic.
  
  No programming experience required than.
  
  Regards
• 
  Mar 28, 2021
  JahaSoft Author

  Hello,
  
  I have updated the code. So, anyone when purchases the code can install the script like Wordpress upload the installer file and click on install and run.
  
  so, no need to have technical knowledge.
  
  Thanks

• 
  Feb 7, 2021
  keval

  I want to buy but I want to change UI can you do it.
• View 2 more replies
• 
  Feb 7, 2021
  JahaSoft Author

  Hello,
  
  Thanks For Your Interest in the Script.
  
  Yes, I Will Change The UI of the Script.
  
  Note: Charges Applied.
• 
  Feb 7, 2021
  keval

  create a UI like a user use this tool easily how much charge?
  its works on shared hosting?
  
• 
  Feb 7, 2021
  JahaSoft Author

  For This Change We Charge $65.
  
  you can host on vps, but it should have at least 2gb ram to serve efficiently.
• 
  Feb 7, 2021
  keval

  ok
  in backend any admin panel to control this.
• 
  Feb 7, 2021
  JahaSoft Author

  You can edit the script.
  
  Currently, There is no backend portal like wordpress etc.
  
  You can do everything with the code.
  
  If you want changes, we can arrange that for you.