153 Support questions or comments

• 
  Sep 4, 2023
  valueapps5

  Hi. Just wanted to confirm a few things
  1. Is this the official cloud whatsapp API wrapper? Because there the templates need to be approved and in the demo I don't see either the template approval process or the categorisation process (Marketing, Authentication, Utility etc.). This is mandatory in the official API
  
  2. I don't see an API documentation to automate the message sending process. Do you have user API documentation to automate the messages
  
  3. Do you provide customisation on paid basis? I tried contacting on the email on your website, but the email bounced back. I am looking to buy the extended license.
• 
  Sep 4, 2023
  arnjra Author

  1. Indeed, this is the official WhatsApp API wrapper. The template approval process is a vital part of the official API, and we have integrated it. Currently, we offer Marketing and Utility template categories. After your templates are approved by WhatsApp, you can seamlessly utilize them through our Whatscloud platform. It's worth noting that while template editing is not available at the moment, we plan to introduce this feature in our upcoming version.
  
  2. Absolutely, we provide comprehensive API documentation along with the script to facilitate automated message sending. You can access the documentation at https://ionfirm.com/whatscloud/doc/ for detailed information.
  
  3. Yes, we do offer customization services on a case-by-case basis. We understand your interest in the Extended License, and we invite you to reach out to us via email at [email protected] or through our website. Currently, we are running special discounts for the Extended License, and we'll be more than happy to discuss your specific requirements and how we can accommodate them. Your satisfaction is our priority.
• 
  Sep 4, 2023
  valueapps5

  Thanks for the quick revert. I have emailed you. Look forward to speaking with you for the customisation requests and some questions that I have.

• 
  Sep 2, 2023
  homemsombra Purchased

  Hello friend I bought your script I need the license to install
• 
  Sep 2, 2023
  arnjra Author

  Thank you for Purchasing our script! We've sent an important message to your inbox. Please take a moment to review it and follow the provided instructions. Your cooperation and understanding are greatly appreciated. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our product!

• 
  Sep 1, 2023
  kingmaker1101

  hi i have 2 questions to clarify my self
  1.is this platform required any additional api to purchase
  2.can i able to customize code myself
• 
  Sep 2, 2023
  arnjra Author

  1. This platform operates as an intermediary between the WhatsApp Cloud API provided by Meta and end-users like businesses. In essence, you become the service provider. Meta offers the WhatsApp Cloud API for businesses, startups, and individuals, but they don't provide a ready-to-use platform to manage it. In the current market, only a few businesses provide a platform where users can seamlessly connect their WhatsApp API to the platform and initiate activities such as sending messages, running campaigns, and setting up chatbots to enhance their businesses. According to Meta's terms, there is a nominal cost associated with using the API for messaging, which most businesses find affordable.
  
  2. Yes, you have the flexibility to customize the code of this platform to suit your specific needs. It's built on the Laravel framework, known for its well-structured and highly customizable codebase. If you possess good programming skills, you can make modifications and tailor the platform to your requirements with ease. You can also collaborate with us for customization.
  
  Note : It is an Official Business Service Provider of WhatsApp Cloud API provided by Meta.